Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...
Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...
IT Support Specialist
Boise, ID · On-site
Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...
IT Support Specialist
Boise, ID · On-site
Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
It Support information
See Meridian, ID salary details
$11.42 - $12.69
1% of jobs
$12.69 - $13.96
4% of jobs
$14.96 is the 25th percentile. Wages below this are outliers.
$13.96 - $15.23
25% of jobs
$15.23 - $16.50
14% of jobs
The median wage is $16.99 / hr.
$16.50 - $17.77
14% of jobs
$17.77 - $19.05
10% of jobs
$19.68 is the 75th percentile. Wages above this are outliers.
$19.05 - $20.32
13% of jobs
$20.32 - $21.59
4% of jobs
$21.59 - $22.86
8% of jobs
$22.86 - $24.13
3% of jobs
$24.13 - $25.40
3% of jobs
$11
$18
$25
How much do it support jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for it support in Meridian, ID is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.81 per hour, depending on experience, location, and employer.
What does an IT support specialist do?
An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.
What are the key skills and qualifications needed to thrive as an IT support specialist?
To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.
What are common challenges IT support professionals face when troubleshooting user issues remotely?
IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.
What is the difference between It Support vs Network Technician?
| Aspect | It Support | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified IT Professional (MCITP) | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting hardware/software | Network infrastructure, configuring and maintaining network hardware |
| Industry Usage | IT service providers, corporate IT departments | Telecommunications, enterprise networks |
It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.
Is IT support a difficult job?
IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs
What are the most commonly searched types of It Support jobs in Meridian, ID?
The most popular types of It Support jobs in Meridian, ID are:
What are popular job titles related to It Support jobs in Meridian, ID?
For It Support jobs in Meridian, ID, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Meridian, ID look for?
The top searched job categories for It Support jobs in Meridian, ID are:
What cities near Meridian, ID are hiring for It Support jobs?
Cities near Meridian, ID with the most It Support job openings:
IT Support Specialist
Boise, ID
Clearwater Analytics •
Software Development • 1 - 5K employees1,001 - 5,000 employees
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
Job description
Job Summary:
We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to-day tech issues, setting up equipment, and keeping things running smoothly. This is a great opportunity for someone who wants hands-on experience across hardware, Microsoft 365, and device management in a fast-paced environment.
WHAT YOU'LL DO
End-User Support
- Respond to help desk tickets and walk-up requests from office employees
- Troubleshoot hardware and software issues across Windows and macOS devices
- Escalate complex issues to senior team members and follow through to resolution
- Keep users and management informed on ticket status
Hardware & Equipment
- Image, configure, and deploy laptops and workstations for new hires
- Perform basic hardware repairs (RAM, hard drives, peripherals)
- Unbox, inventory, and asset-tag incoming equipment
- Set up displays, AV equipment, and standing desks
Device & Account Management
- Onboard devices using Windows Autopilot and Microsoft Intune
- Manage user accounts in Active Directory and Azure AD/Entra ID (password resets, unlocks, group membership)
- Support basic Exchange/M365 tasks like shared mailboxes and distribution lists
Documentation
- Keep knowledge base articles and SOPs accurate and up to date
- Document recurring issues and contribute to process improvements
WHAT WE'RE LOOKING FOR
- 1-2 years of experience in IT support, help desk, or a related role (internships and coursework count!)
- Familiarity with Windows 10/11, MAC OS, and Microsoft 365 (Outlook, Teams, SharePoint)
- Basic understanding of Active Directory, Azure / Entra ID and user account management
- Comfortable setting up and troubleshooting hardware
- Strong communication skills and a customer-first attitude
- Organized, reliable, and able to juggle multiple requests
- Ability to lift up to 50 lbs
Nice to Have
- CompTIA A+ or working toward it
- Exposure to Intune, Autopilot, or Jamf
- Any scripting or command-line experience (PowerShell, Terminal)
Education
- Degree or diploma in IT, Computer Science, or a related field - OR equivalent hands-on experience or certifications
WHAT WE OFFER
- Competitive medical, dental, vision, and life insurance
- 401(k) with company match
- Work from anywhere 3 weeks per year
- Maternity and paternity leave
- PTO + Volunteer Time Off
About Clearwater Analytics
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Boise, ID, US
Year founded
2004