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It Support Jobs in Hackensack, NJ (NOW HIRING)

Rho Technologies

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...

Norgate Technology

IT Support Analyst

Garden City, NY · On-site

Norgate Technology is seeking an IT Support Analyst to join their team. The role involves managing applications, liaising with consultants, aiding in database management, and providing technical ...

Simons Foundation

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...

simons foundation

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...

New Cibo Vita LLC

IT Support Specialist

Totowa, NJ · On-site

The IT Support Technician works closely with the Senior IT Technician to resolve more complex issues and support IT projects. Position Summary End User Support * Serve as the first point of contact ...

RIT Solutions, Inc.

IT Support Engineer

Manhattan, NY · On-site

RIT Solutions, Inc. is seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout their global enterprise. This role involves exposure to multiple IT ...

CFS

IT Support Specialist

Brooklyn, NY · On-site

$60K - $65K/yr

IT Support Specialist - Level 1 (100% On‑Site) Salary $60,000 - $65,000 Brooklyn A private high school in South Brooklyn is seeking a Level 1 IT Support Specialist to support ~450 students and 100 ...

Maxima Consulting

IT Support Analyst

New York, NY · On-site

The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly documented resolution of issues submitted to the IT Service Desk. It's designated for "on call" ...

Galon Solution Inc

IT Support Specialist

Newark, NJ · On-site

Information Technology Support Specialist Job Type: W-2 Contract Duration: 6-12 months Location: Newark, NJ Work Schedule: 9-5 Mon-Thurs Onsite, Fri 9-5 Remote Position Summary Our client, a faith ...

Apetan Consulting llc

IT Support Specialist

New York, NY · On-site

$80 - $150/hr

Job Title: IT Support Specialist Location : Onsite - New York, NY 10013 - Need Local Only Schedule : Mon - Thur (8 - 5) 32 hours per week. Start Date: Last Week of August or Client can start earlier ...

Skip Hop Inc

IT Support Analyst

New York, NY

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

JANOME AMERICA

IT Support Manager

Mahwah, NJ · On-site

$85K - $100K/yr

The IT Support Manager oversees the daily operations and support functions of the IT department while serving as the primary onsite IT resource and liaison to the company's Managed Service Provider ...

Skip Hop Inc

IT Support Analyst

New York, NY · On-site

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

Pivotal Health

IT Support Specialist

New York, NY · Remote

$110K - $130K/yr

Role Overview We're looking for an IT Support Specialist to help lead IT as we plan to relocate one of our office locations and continue to scale. You'll own End-User & SaaS Support, Networking ...

Insight Global

IT Support Technician

Secaucus, NJ · On-site

$23 - $29/hr

Experience in Help Desk, IT Support, or Field Support roles * Foundational knowledge of computer networking concepts * Experience troubleshooting both hardware and software issues * Experience ...

Peloton

IT Support Engineer

New York, NY · On-site

ABOUT THE ROLE Peloton is looking for a forward-thinking, adaptable, and hardworking IT Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a ...

Kaufman Dolowich LLP

IT Support Specialist

Woodbury, NY

$50K - $60K/yr

IT Support Specialist Kaufman Dolowich is a leading national law firm with more than 250 attorneys across 16 offices and over 25 practice areas. We are seeking a motivated and service-oriented ...

New

Kaufman Dolowich LLP

IT Support Specialist

Woodbury, NY · On-site

$50K - $60K/yr

IT Support Specialist Kaufman Dolowich is a leading national law firm with more than 250 attorneys across 16 offices and over 25 practice areas. We are seeking a motivated and service-oriented ...

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All JobsIt Support JobsIt Support Jobs in Hackensack, NJ

It Support information

See Hackensack, NJ salary details

$12

$20

$28

How much do it support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for it support in Hackensack, NJ is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.31 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
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For It Support jobs in Hackensack, NJ, the most frequently searched job titles are:

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It Support jobs near you
Infographic showing various It Support job openings in Hackensack, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,176 per year, or $20.3 per hour.

IT Support Lead

Rho Technologies

New York, NY • On-site

$90K - $130K/yr

Full-time

Medical, PTO

Re-posted 6 days ago

Job description

About Us
Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support.
About the Role
Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, device and identity management, and the systems and tooling that help Rho move fast. This is a hands-on, in-office role based in our NYC office - ideal for someone who loves solving problems for their colleagues and building scalable IT operations at a high-growth fintech.
Responsibilities
  • Serve as the primary point of contact for all employee IT support - hardware, software, access, and troubleshooting - with a focus on fast, friendly resolution.
  • Own device lifecycle management across macOS and Windows, including procurement, provisioning, MDM, and secure offboarding.
  • Administer core identity and SaaS systems (SSO, Google Workspace, Slack, and related tools), including access onboarding and offboarding.
  • Manage the NYC office's IT infrastructure - networking, AV, conference rooms, and on-site hardware.
  • Build and document IT processes, runbooks, and self-service resources that scale as Rho grows.
  • Partner with Security, People, and Finance on access controls, compliance, and asset management.
  • Lead IT onboarding for new hires and ensure a seamless day-one experience.

Qualifications
  • 5+ years of IT support or IT operations experience, ideally in a fast-paced, high-growth environment.
  • Hands-on expertise administering macOS and Windows, MDM tools, and identity/SSO platforms.
  • Strong working knowledge of Google Workspace, Slack, and common SaaS administration.
  • Experience managing office IT infrastructure, including networking, AV, and conference room technology.
  • Excellent troubleshooting skills and a customer-service mindset - you make IT feel easy for your colleagues.
  • A clear communicator who can document processes and support non-technical teammates.
  • Willing and able to work on-site 5 days per week in our NYC office.

Our people are our most valuable asset. The salary range for this role is $90,000 - $130,000. In addition to base pay, Rho offers equity, healthcare benefits and paid time off.

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