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It Support Supervisor Jobs (NOW HIRING)

Brown Group Companies

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

ON.energy

IT Support

Reston, VA · On-site

$22.25 - $30.75/hr

Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...

Mister Car Wash

IT Support Tech

Tucson, AZ · On-site

$20.25 - $28/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

JANOME AMERICA

IT Support Manager

Mahwah, NJ · On-site

$85K - $100K/yr

The IT Support Manager oversees the daily operations and support functions of the IT department ... The position supervises one full-time IT Assistant Manager and works closely with employees ...

Spee-Dee Delivery Service

IT Support

Saint Cloud, MN · On-site

$22 - $24/hr

IT Support - Applications Support SpecialistCompany OverviewSpee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in ...

COMAV LLC

IT Support Analyst

Victorville, CA

$28 - $35/hr

JOB SUMMARY The IT Analyst supports the Company's technology infrastructure, business applications ... NUMBER OF PEOPLE SUPERVISED * 0 direct reports. This position does not have supervisory ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

ElevenLabs

IT Support

San Francisco, CA · On-site

About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...

ASUS

IT Support

Fremont, CA · On-site

$28.84 - $31.25/hr

Basic understanding of IT Helpdesk operations, network equipment, or server maintenance. * Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management.

ASUS Computer International

IT Support

Fremont, CA · On-site

$28.84 - $31.25/hr

Basic understanding of IT Helpdesk operations, network equipment, or server maintenance. * Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management.

STR

IT Support Specialist

Melbourne, FL · On-site

$72K - $90K/yr

STR is seeking an IT Support Specialist with ACTIVE SECRET CLEARANCE to play a hands-on role in keeping our employees productive and our technology running smoothly. In this role, you'll be the front ...

All In Credit Union

IT Support Manager

Daleville, AL · On-site

$83K - $125K/yr

Lead, coach, and support the IT Support Specialist team, including planning and balancing daily workloads. * Oversee helpdesk operations, service levels, work queues, escalations, scheduling, and ...

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All JobsIt Support Supervisor Jobs

It Support Supervisor information

See salary details

$22.5K

$67.9K

$121K

How much do it support supervisor jobs pay per year?

As of Sep 10, 2026, the average yearly pay for it support supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What does an IT Support Supervisor do?

An IT Support Supervisor oversees a team of IT support specialists who assist users with technical issues related to computer systems, software, and hardware. They are responsible for managing daily operations, assigning tasks, and ensuring that support tickets are resolved efficiently. Additionally, they provide guidance to their team, implement best practices, and may coordinate with other departments to address larger IT concerns. Their role also includes training staff, evaluating performance, and ensuring high-quality customer service.

What are some common challenges an IT Support Supervisor faces when managing a help desk team?

As an IT Support Supervisor, one common challenge is balancing the team's workload while ensuring high-quality customer service. Supervisors often juggle resolving escalated technical issues, monitoring ticket queues, and providing guidance to team members with varying experience levels. Additionally, staying updated on emerging technologies and ensuring that staff receive adequate training is crucial. Effective communication and time management skills are essential for addressing these challenges and maintaining team morale.

What are the key skills and qualifications needed to thrive as an IT Support Supervisor, and why are they important?

To thrive as an IT Support Supervisor, you generally need a solid background in IT troubleshooting, team leadership, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and ITIL frameworks is typically expected. Strong communication, problem-solving, and conflict resolution skills help in effectively managing teams and addressing user concerns. These skills and qualifications are crucial for ensuring timely, efficient support operations and maintaining high customer satisfaction.

What is the difference between It Support Supervisor vs It Support Specialist?

AspectIt Support SupervisorIt Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentSupervises support teams, manages escalationsProvides technical support, troubleshoots issues
Employer & Industry UsageIT departments across industries, corporate support teamsHelp desks, technical support centers, IT service providers
Search & Comparison IntentUnderstanding leadership roles in support teamsTechnical support roles, entry to mid-level support

The main difference between an It Support Supervisor and an It Support Specialist lies in their responsibilities. The supervisor oversees support teams, manages escalations, and ensures service quality, while the specialist focuses on providing technical support and troubleshooting issues. Both roles require similar certifications and work in IT support environments, but the supervisor has a leadership focus, whereas the specialist is more hands-on with technical tasks.

Which IT Support Supervisor job is the highest paid?

The highest-paid IT Support Supervisor roles are typically found in large corporations or specialized industries such as finance or technology, where they may earn salaries exceeding $100,000 annually. Factors influencing pay include experience, certifications like CompTIA or Cisco, and managing larger teams or complex systems.

What cities are hiring for It Support Supervisor jobs?

Cities with the most It Support Supervisor job openings:

What states have the most It Support Supervisor jobs?

States with the most job openings for It Support Supervisor jobs include:

What are popular job titles related to It Support Supervisor jobs?

For It Support Supervisor jobs, the most frequently searched job titles are:

It Support Supervisor jobs near you
Infographic showing various It Support Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

IT Support Tech

Ridgeland, MS • On-site

Brown Group Companies
51 - 200 employees
Learn more about Brown Group Companiesexternal

$18.75 - $25.50/hr

Full-time

Posted 29 days ago

Job description

We are seeking a dependable and customer-focused IT Support Technician to provide assistance to ensure the smooth operation of our organization’s technology systems. The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational.

Job Summary:  The IT Support Tech will assist the IT department in all aspects of networking, micro market installation and maintenance, firewall management, running network cable and electronic device support.

Essential Functions and Responsibilities:

  • Lives and models BROWN VALUES in everything we do.
  • Install Micro Markets:
    • Physically secure equipment in cabinets
    • Determine the best location for cameras and physically install security cameras to observe products and purchases. 
    • Determine best network / internet connection available (customer provided/wireless.)
  • Technical Support for Brown Group Companies
    • Assist with smartphones and technical issues
    • Install, configure, maintain, and troubleshoot computers, laptops, monitors, printers, mobile devices, and other IT equipment.
    • Troubleshoot applications, software, and devices
  • Set up new user accounts, workstations, software, and equipment.
  • Report outstanding issues that are not resolved that day
  • Participate in all IT department projects as needed
  • Assist with software updates, system maintenance, backups, and security procedures.
  • Follow IT security policies and help protect company systems and data.

Physical Demands:

  • Able to lift 10 lbs. frequently and 40 lbs. intermittently
  • Able to bend, stoop and climb on an intermittent basis.
  • Must be able to stand, walk, and sit for prolonged periods of time.

Work Environment:

  • Position will work in various settings including office, industrial spaces, and breakrooms.
  • Exposed to cold, hot, and rainy conditions.
  • Significant time spent traveling to locations.
  • Valid driver's license and approved driving record.
  • 2-year associates degree a plus.
  • Strong written and verbal communication skills.
  • Knowledge of client/server infrastructure concepts, theories, and applications.
  • Experience with Microsoft Office 365 required
  • Windows 7 and 10 experience
  • IOS and android knowledgeable
  • Must use personal vehicle to travel to locations and will receive mileage reimbursement.
  • Understanding of network security and necessity
  • Knowledge of network cabling a plus

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