Austin, TX · On-site
$21.25 - $29.25/hr
The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...
Austin, TX · On-site
$21.25 - $29.25/hr
The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...
Austin, TX · On-site
$21.25 - $29.25/hr
The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...
Austin, TX · On-site
$21.25 - $29.25/hr
The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...
Houston, TX · On-site
$19.75 - $27.25/hr
The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...
Houston, TX · On-site
$19.75 - $27.25/hr
The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...
Houston, TX · On-site
$20.50 - $28.25/hr
The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...
Houston, TX · On-site
$20.50 - $28.25/hr
The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...
Killeen, TX · On-site
... IT Services needs by providing general and specialized hosting, software, staff, and services. In ... We are now hiring a Tech Support Representative to handle inbound phone support. You will ...
Killeen, TX · On-site
... IT Services needs by providing general and specialized hosting, software, staff, and services. In ... We are now hiring a Tech Support Representative to handle inbound phone support. You will ...
Killeen, TX · On-site
... IT Services needs by providing general and specialized hosting, software, staff, and services. In ... We are now hiring a Tech Support Representative to handle inbound phone support. You will ...
Killeen, TX · On-site
... IT Services needs by providing general and specialized hosting, software, staff, and services. In ... We are now hiring a Tech Support Representative to handle inbound phone support. You will ...
Killeen, TX · On-site
... IT Services needs by providing general and specialized hosting, software, staff, and services. In ... We are now hiring a Tech Support Representative to handle inbound phone support. You will ...
Killeen, TX · On-site
... IT Services needs by providing general and specialized hosting, software, staff, and services. In ... We are now hiring a Tech Support Representative to handle inbound phone support. You will ...
Plano, TX · On-site
$25 - $30/hr
Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Carrollton, TX. As an IT Support Technician, you'll serve as the frontline of ...
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Plano, TX · On-site
$25 - $30/hr
Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Carrollton, TX. As an IT Support Technician, you'll serve as the frontline of ...
Plano, TX · On-site
$25 - $30/hr
Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Plano. This is more than a help desk role -- it's a visible, business ...
Quick apply
Plano, TX · On-site
$25 - $30/hr
Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Plano. This is more than a help desk role -- it's a visible, business ...
Austin, TX · On-site
We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service. Key Responsibilities: * Team ...
Austin, TX · On-site
We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service. Key Responsibilities: * Team ...
Houston, TX · On-site
$60K - $65K/yr
IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...
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Houston, TX · On-site
$60K - $65K/yr
IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...
Houston, TX · On-site
$60K - $65K/yr
IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...
Quick apply
Houston, TX · On-site
$60K - $65K/yr
IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...
$21 - $23/hr
The IT Support Technician will work closely with IT Administrator and is responsible for monitoring and maintaining the technology infrastructure of the organization. The technology infrastructure ...
$21 - $23/hr
The IT Support Technician will work closely with IT Administrator and is responsible for monitoring and maintaining the technology infrastructure of the organization. The technology infrastructure ...
Amarillo, TX · On-site
$25/hr
The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...
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Amarillo, TX · On-site
$25/hr
The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...
Houston, TX · On-site
We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.
Quick apply
Houston, TX · On-site
We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.
Dallas, TX · On-site
IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...
Dallas, TX · On-site
IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...
Amarillo, TX · Remote
$17.50 - $24/hr
IT Support Technician The IT Support Technician will be responsible for maintaining and supporting on-demand IT and subscription-based managed network services. The IT Support Technician's goal is to ...
Amarillo, TX · Remote
$17.50 - $24/hr
IT Support Technician The IT Support Technician will be responsible for maintaining and supporting on-demand IT and subscription-based managed network services. The IT Support Technician's goal is to ...
Webster, TX · On-site
$78K/yr
Job Title: IT Support Analyst II FLSA Status: Exempt Salary: $78,200 Reports to: IT Manager ... The work environment characteristics described here represent those an employee may encounter while ...
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Webster, TX · On-site
$78K/yr
Job Title: IT Support Analyst II FLSA Status: Exempt Salary: $78,200 Reports to: IT Manager ... The work environment characteristics described here represent those an employee may encounter while ...
Houston, TX · On-site
We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.
Houston, TX · On-site
We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.
Bedford, TX · On-site
$40K - $50K/yr
Are you technically savvy and wanting to work with some of the IT Support Industry's latest ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bedford, TX · On-site
$40K - $50K/yr
Are you technically savvy and wanting to work with some of the IT Support Industry's latest ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
$11.65 - $14.23
9% of jobs
$15.66 is the 25th percentile. Wages below this are outliers.
$14.23 - $16.82
30% of jobs
The median wage is $17.91 / hr.
$16.82 - $19.40
28% of jobs
$20.78 is the 75th percentile. Wages above this are outliers.
$19.40 - $21.99
17% of jobs
$21.99 - $24.57
9% of jobs
$24.57 - $27.16
2% of jobs
$27.16 - $29.75
4% of jobs
$29.75 - $32.33
1% of jobs
$32.33 - $34.92
0% of jobs
$34.92 - $37.50
0% of jobs
$37.50 - $40.09
1% of jobs
$11
$20
$40
| It Support Representative | Help Desk Technician |
|---|---|
| Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site. | Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams. |
Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.
$21.25 - $29.25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 26 days ago
The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining system functionality, supporting onboarding/offboarding processes, and ensuring secure and efficient IT operations. The ideal candidate is service-oriented, technically capable, and comfortable supporting cross-functional teams.
Key Responsibilities User Support & Troubleshooting Serve as the primary point of contact for IT-related support requests. Troubleshoot hardware, software, network, and connectivity issues. Provide remote and in-person technical support to end users.
Escalate complex technical issues to senior IT staff or external vendors. Assist with onboarding new employees, including workstation setup and system access. Provide basic user training and guidance on company systems and tools.
System Maintenance & Administration Set up and configure desktops, laptops, printers, and mobile devices. Manage user accounts, passwords, and access permissions. Install software updates, patches, and security configurations.
Monitor system performance and report recurring issues. Maintain documentation of support tickets, resolutions, and IT procedures. Network & Security Support Assist with troubleshooting network connectivity, VPN, and email issues.
Support cybersecurity best practices including endpoint protection and access controls. Help enforce IT policies and data security standards. Assist with maintaining backups and supporting disaster recovery procedures.
Equipment & Asset Management Track and manage IT inventory including hardware and licenses. Coordinate equipment repairs and warranty claims when needed. Maintain organized records of assigned equipment and assets.
Key Competencies Customer service mindset Problem-solving ability Technical aptitude Attention to detail Time management and prioritization Cross-functional collaboration Requirements 1-3+ years of experience in IT support or help desk roles. Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience). Experience supporting Windows and/or macOS environments.
Working knowledge of Microsoft 365 and common business applications. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Strong troubleshooting and analytical skills.
Excellent written and verbal communication skills. CompTIA A+, Network+, or similar certification preferred. Benefits Competitive salary Medical Dental Vision FSA and HSA options 401(k) with employer matching up to 4% of salary Life insurance Paid Time Off Paid company holidays Short-term Disability Long-term Disability Discount program Employee Resource Services Fitness Membership discounts.
Sourced by ZipRecruiter
Real estate
51 - 200 Employees
Houston, TX, US
2000
