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It Support Representative Jobs in Delaware (NOW HIRING)

Winner Ford

IT SUPPORT SPECIALIST

Dover, DE · On-site

$55 - $75/hr

The IT Specialist position uses IT knowledge and customer service skills to provide technical support and solve IT-related problems. This individual demonstrates desktop computer experience, good ...

New

Winner Automotive Group

IT SUPPORT SPECIALIST

Dover, DE · On-site

$20 - $25/hr

The IT Specialist position uses IT knowledge and customer service skills to provide technical support and solve IT-related problems. This individual demonstrates desktop computer experience, good ...

U.S. Navy

IT Support Specialist

Newark, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Millsboro, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Smyrna, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bear, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Milton, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Arden, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Georgetown, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Selbyville, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bridgeville, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bellefonte, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Edgemoor, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Lincoln, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Frankford, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Millville, DE

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support Representative JobsIt Support Representative Jobs in Delaware

It Support Representative information

See Delaware salary details

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$43

How much do it support representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for it support representative in Delaware is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

How much does remote IT support support pay?

Remote IT Support Representatives typically earn between $40,000 and $60,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA or Cisco can earn higher salaries. The role often involves troubleshooting, remote tools, and customer service skills.

Is IT hard to get an IT support representative job?

Getting an IT support representative job can be competitive but is generally accessible with relevant skills, such as knowledge of operating systems, troubleshooting, and customer service. Entry-level positions often require a basic understanding of hardware, software, and certifications like CompTIA A+; experience and certifications can improve job prospects.

What are popular job titles related to It Support Representative jobs in Delaware?

For It Support Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching It Support Representative jobs in Delaware look for?

The top searched job categories for It Support Representative jobs in Delaware are:

It Support Representative jobs near you
Infographic showing various It Support Representative job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,525 per year, or $21.9 per hour.

IT SUPPORT SPECIALIST

Winner Ford

Dover, DE • On-site

$55 - $75/hr

Other

Posted 2 days ago

New

Job description

The IT Specialist position uses IT knowledge and customer service skills to provide technical support and solve IT-related problems. This individual demonstrates desktop computer experience, good judgement, and initiative to support users and resolve their IT issues. The IT Specialist works well both as part of a team and independently, successfully completing complex tasks with only general guidance on assignments and solutions and meeting all deadlines.WHERE YOU WINMedical, dental, and vision insurance401(k) with company matchPaid time offEmployee vehicle purchase and service discountsCareer advancement opportunities within Winner Automotive GroupSupportive leadership and a team-focused cultureTHE DAY TO DAYOversee the operations of the dealership-wide computer system and related peripheralsCoordinate with third-party vendors to monitor and maintain the network, directories, phone, and security systemsInstall desktops, laptops, peripherals, and software for networked and standalone environmentsCoordinate IT equipment installation and maintenance with department managers to minimize disruptionDetect, diagnose, and resolve desktop and laptop hardware/software issuesAnalyze IT service requests and provide prompt, effective solutionsConduct IT audits as assignedCommunicate clearly with users via phone, email, and in personTHE RIGHT FITAssociate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)2–4 years of IT support or systems administration experienceWorking knowledge of Windows desktop environments, networking fundamentals (TCP/IP, DNS, DHCP, VPN), and Active DirectoryStrong hardware/software troubleshooting skillsCompTIA A+ or Network+ certification preferredExcellent communication, customer service, and time-management skillsAbility to work independently, prioritize tasks, and meet deadlinesA self-motivated professional comfortable handling complex technical assignments with general guidance, who brings good judgment, initiative, and a customer-first mindset to every interaction. #J-18808-Ljbffr

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