Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...
Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...
IT Support Analyst
Nelsonville, OH · On-site
$22/hr
Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...
IT Support Analyst
Nelsonville, OH · On-site
$22/hr
Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...
IT Support Supervisor
Sandusky, OH · Remote
$85K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...
Quick apply
IT Support Supervisor
Sandusky, OH · Remote
$85K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...
IT Support Analyst
Nelsonville, OH · On-site
$22/hr
Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...
IT Support Analyst
Nelsonville, OH · On-site
$22/hr
Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...
IT Support Supervisor
Sandusky, OH · On-site
We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands‑on ...
IT Support Supervisor
Sandusky, OH · On-site
We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands‑on ...
IT Support Supervisor
Akron, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Akron, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Technician
Canton, OH · On-site
$20 - $27.50/hr
Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...
IT Support Technician
Canton, OH · On-site
$20 - $27.50/hr
Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Specialist
Bellevue, OH · On-site
We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...
Quick apply
IT Support Specialist
Bellevue, OH · On-site
We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...
Job Summary : Merge IT is seeking a reliable and customer-focused IT Support Engineer to provide onsite support at a one-person site in West Chester, OH. The role involves handling day-to-day ...
Job Summary : Merge IT is seeking a reliable and customer-focused IT Support Engineer to provide onsite support at a one-person site in West Chester, OH. The role involves handling day-to-day ...
Merge IT is seeking an IT Support Engineer to join their enterprise-level client in Columbus, OH. The role involves providing deskside support for end users, troubleshooting hardware issues, and ...
Merge IT is seeking an IT Support Engineer to join their enterprise-level client in Columbus, OH. The role involves providing deskside support for end users, troubleshooting hardware issues, and ...
Merge IT is an enterprise-level IT support company seeking to add five IT Support Engineers to their team in West Chester, OH. The role involves providing deskside support for end users ...
Merge IT is an enterprise-level IT support company seeking to add five IT Support Engineers to their team in West Chester, OH. The role involves providing deskside support for end users ...
IT Support Analyst
Monroe, OH · On-site
Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...
IT Support Analyst
Monroe, OH · On-site
Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...
Supervisor, IT Support
Independence, OH · On-site
Bluebird is a dynamic growing company in need of an Supervisor, IT Support to be a part of a collaborative team. This is a full-time, benefit eligible position in our Kansas City Office. All of us at ...
Supervisor, IT Support
Independence, OH · On-site
Bluebird is a dynamic growing company in need of an Supervisor, IT Support to be a part of a collaborative team. This is a full-time, benefit eligible position in our Kansas City Office. All of us at ...
IT Support Specialist
Richfield, OH · On-site
General IT support for users of various technical backgrounds, both local and remote * Troubleshoot reported technology problems * Participation in remote support of Enterprise-wide help desk ...
IT Support Specialist
Richfield, OH · On-site
General IT support for users of various technical backgrounds, both local and remote * Troubleshoot reported technology problems * Participation in remote support of Enterprise-wide help desk ...
IT Support Specialist
Richfield, OH · On-site
General IT support for users of various technical backgrounds, both local and remote * Troubleshoot reported technology problems * Participation in remote support of Enterprise-wide help desk ...
IT Support Specialist
Richfield, OH · On-site
General IT support for users of various technical backgrounds, both local and remote * Troubleshoot reported technology problems * Participation in remote support of Enterprise-wide help desk ...
IT Support Specialist
Dublin, OH · On-site
We pride ourselves on being a trusted partner, dedicated to performance at every stage of the project. IT Support Specialist We are seeking a detail-oriented, customer-focused IT Support Specialist ...
IT Support Specialist
Dublin, OH · On-site
We pride ourselves on being a trusted partner, dedicated to performance at every stage of the project. IT Support Specialist We are seeking a detail-oriented, customer-focused IT Support Specialist ...
Supervisor, IT Support
Independence, OH · On-site
Bluebird is a dynamic growing company in need of an Supervisor, IT Support to be a part of a collaborative team. This is a full-time, benefit eligible position in our Kansas City Office. All of us at ...
Supervisor, IT Support
Independence, OH · On-site
Bluebird is a dynamic growing company in need of an Supervisor, IT Support to be a part of a collaborative team. This is a full-time, benefit eligible position in our Kansas City Office. All of us at ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
ESC of Central Ohio The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
ESC of Central Ohio The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending ...
It Support Programmer information
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IT Support Analyst
Nelsonville, OH
$22/hr
Full-time
Posted 11 days ago
Job description
Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel marketed under a portfolio of well recognized brand names. Our brands have a rich history of representing high quality, comfortable, functional, and durable footwear. Our products are organized around six target markets: outdoor, work, duty, commercial military, military, and western. As part of our strategy of outfitting consumers from head-to-toe, we market complementary branded apparel and accessories that we believe leverage the strength and positioning of each of our brands.
This is an on-site position.
The chosen candidate will perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations, systems and networks meet Company and user requirements.
IT Support Analyst Essential Duties and Responsibilities
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include, but are not limited to, the following;
- Administer end-user workstations and support end-user activities (Windows/Mac)
- Enter, track, resolve, triage, escalate incidents entered into company ITSM solution when reported
- Onboarding/off boarding Users
- Maintain Confidentiality regarding information being processed, stored, or accessed by the end-users on the network.
- Investigate user problems and identify source; determine possible solutions; test and implement solutions.
- Act as second level support for IT Support Technicians.
- Produce/Support Virtual Meetings
- Perform off-site hardware upgrades when applicable.
- Perform software and application installations and upgrades.
- Create and upkeep IT knowledge base articles
- Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational issues.
- On-call rotation
- Mobility Maintenance
- Equipment Tracking
- Skill in organizing resources and establishing priorities.
- Excellent verbal and written communication skills.
- Ability to learn and support new systems and applications.
IT Support Analyst Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School Diploma or equivalent required. Associate’s degree from a two-year college or technical school in a related field preferred.
- A minimum of two (2) years of professional experience in an Information Technology support role.
- Information Technology skills, including Microsoft Office, Windows, Mac, TCP/IP and VPN.
- Ability to communicate technical information to non-technical personnel.
- Must be self-driven
- Physical Requirements: Normal, corrective vision range; ability to see color and distinguish letters, numbers and symbols. Frequently required to sit, stand, walk, talk, hear, bend, crawl and reach. Ability to reach with hands and arms. Occasionally lift and/or move up to 50 pounds.