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It Support Programmer Jobs in Ohio (NOW HIRING)

Description As an IT Support Engineer on the DataServ/xFact team, you will provide on-site end user support at customer locations, troubleshooting and resolving issues related to devices, software ...

As an IT Support Engineer on the DataServ/xFact team, you will provide on-site end user support at customer locations, troubleshooting and resolving issues related to devices, software, and ...

IT Support

Cincinnati, OH · On-site

$20.75 - $28.25/hr

Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to ...

IT Support

Cincinnati, OH · Hybrid

$20.75 - $28.25/hr

Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to ...

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Description Title: IT Support Specialist Department: Business Support Team Location: Cleveland ... FLEXRACK also offers full services, including engineering, geotechnical, pullout testing, field ...

Description Title: IT Support Specialist Department: Business Support Team Location: Cleveland ... FLEXRACK also offers full services, including engineering, geotechnical, pullout testing, field ...

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

... engineering/maintenance teams * Apply security patches and updates; follow IT security policies and procedures across all sites Qualifications: * 3-5 years of experience in IT support, help desk, or ...

... engineering/maintenance teams • Apply security patches and updates; follow IT security policies and procedures across all sites Qualifications: • 3-5 years of experience in IT support, help desk ...

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

The IT TECHNICAL SUPPORT REPRESENTATIVE I, II, III reports directly to the IT Support Supervisor. Responsibilities include but not limited to; setup and maintenance of computers, network wiring and ...

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...

The IT Support Technician assists with onboarding and offboarding processes, workstation setup ... Coordinate with the central IT and Software Engineering teams when escalation is needed. * Assist ...

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...

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It Support Programmer information

What does an IT Support Programmer do?

An IT Support Programmer develops, maintains, and troubleshoots software and systems to ensure smooth IT operations. They often work with programming languages, support end-users, and resolve technical issues related to hardware and software. Strong problem-solving skills and knowledge of network and security protocols are essential in this role.

Which IT Support Programmer job is the highest paid?

The highest-paid IT support-related roles typically include senior or specialized positions such as IT Support Manager, Systems Engineer, or Network Architect, often requiring advanced certifications like Cisco or Microsoft certifications. Salaries vary by industry, experience, and location but generally range from $70,000 to over $120,000 annually for senior or specialized roles.

IT Support Engineer

Kent, OH • On-site

$55K - $60K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago

New


Job description

SAGE Integration Holdings LLC

Job Description

 

Job Title: Information Technology (IT) Support Engineer

Reports To: Information Technology Manager 

Job Type: Full-Time


About Us:


SAGE Integration is a security technology integrator protecting the people, facilities, and reputation of enterprise clients. We bring integrated solutions, intelligence, and analytics through a consultative process of understanding risks and aligning strategic priorities to help clients navigate the growing and changing advancements in technology. We have over 30 years of experience and relationships in the industry, with a growing national footprint. Our team is built on empowerment and trust, which allows us to effectively serve our clients and set the standard for security technology integrators. 


Job Summary:


As an IT Support Engineer, you'll be the go-to knowledge expert for Sage's corporate employees, providing seamless end-to-end services and frictionless on-site technical support, ensuring productivity remains secure and uninterrupted. Sage’s IT Support Engineers are dedicated, dependable, and team member-focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.

IT Support Engineers have an advanced understanding of IT standards, systems, and equipment deployed throughout Sage. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. 

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Sage team members across various teams, owning and recognizing their unique IT needs and providing personalized, high-quality support. You'll be a trusted advisor and a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues, implementing successful solutions. Our Engineers guide and empower technical and non-technical Sage team members through the ever-evolving digital landscape, implementing solutions that fit their needs.

Key job responsibilities:

  • Deliver on-site, high-quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
  • Provide on-call support for requests received outside of normal operating hours
  • Assist with activities to triage and escalate system or network outages to reduce downtime
  • Understand and execute change management activities 
  • Effectively manage and oversee IT asset inventories
  • Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions

About the team

Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Sage team members.

Mentorship and Career Growth

 We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.

Basic Qualifications

  • High school diploma or equivalent
  • Experience working in an internal-facing support role
  • 2+ years of corporate setting Windows Operating systems support experience
  • 1+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
  • 2+ years of PC repair, troubleshooting, deployment, and liquidation experience
  • Speak, write, and read fluently in English, and have the ability to take direction in English
  • Bachelor's degree or equivalent

Preferred Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • CompTIA A+
  • Experience in technical support, or experience deploying and managing Microsoft Windows workstations, and experience with Active Directory
  • Experience supporting video conference and teleconference equipment
  • Experience that includes strong analytical skills, attention to detail, and effective communication abilities
  • Ability to write simple scripts in an administrative language
  • Proven ability to develop clear, concise change management and standard operating procedure (SOP) documentation

Physical Demands & Safety:

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Able to travel as needed

 

The Benefits:

 

  • Competitive pay
  • Paid vacations & holidays
  • Health benefits
  • Life insurance
  • 401(k) plan with employer match
  • Incentive Plan
     

Sage Integration Holdings LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.