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It Support Manager Jobs in Ladera Ranch, CA (NOW HIRING)

1 Point System

IT Support Specialist

Irvine, CA · On-site

Manage IT support tickets while maintaining accurate documentation and meeting SLA requirements. * Escalate complex technical issues to appropriate infrastructure or security teams. * Support device ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 ... Manage onboarding/offboarding support activities, including device provisioning and access setup.

DKN HOTEL GROUP

IT Systems Support Specialist

Irvine, CA · On-site

$30 - $35/hr

Position Summary The IT Systems Support Specialist is responsible for owning the day-to-day ... Manage support requests from initial contact through resolution, escalating only when elevated ...

DKN HOTEL GROUP

IT Systems Support Specialist

Irvine, CA · On-site

$30 - $35/hr

Position Summary The IT Systems Support Specialist is responsible for owning the day-to-day ... Manage support requests from initial contact through resolution, escalating only when elevated ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:4 ... Manage onboarding/offboarding support activities, including device provisioning and access setup.

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team.

AO Architects

IT Support Specialist

Orange, CA · On-site

$23 - $27/hr

The IT Support Specialist is responsible for managing the organization's helpdesk system and supporting basic computer and network functionality. This role serves as the first point of contact for ...

Vega ECM Solutions

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

We are seeking an exceptionally skilled, inventive, and dynamic individual to manage our fast ... Please visit our website for more details: IT Support Technician - The IT Support Technician will ...

TP-Link

IT Support Analyst - Early Careers

Irvine, CA · On-site

They are seeking a proactive IT Support Analyst to provide hands-on IT support, manage onboarding processes, and maintain IT asset inventory. Responsibilities : • Provide general IT support for end ...

Vega Ecm Solutions

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

We are seeking an exceptionally skilled, inventive, and dynamic individual to manage our fast ... Please visit our website for more details: IT Support Technician - The IT Support Technician will ...

Legrand AV, Inc.

IT Support Specialist

Anaheim, CA · On-site

IT Support Specialist Location US-CA-Anaheim # Positions 1 Category Information Technology Position ... Manage cybersecurity vulnerabilities and partner with IT staff and business users on cybersecurity ...

TaxRise

IT Support Specialist

Irvine, CA · On-site

$28 - $30/hr

ABOUT THE ROLE The IT Support Specialist is responsible for providing technical support to ensure ... Infrastructure & Equipment Management: * Coordinate the disassembly and reinstallation of IT ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Ladera Ranch, CA

It Support Manager information

See Ladera Ranch, CA salary details

$38.3K

$91.6K

$139.8K

How much do it support manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for it support manager in Ladera Ranch, CA is $91,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $105,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Ladera Ranch, CA? The most popular types of It Support jobs in Ladera Ranch, CA are:
What cities near Ladera Ranch, CA are hiring for It Support Manager jobs? Cities near Ladera Ranch, CA with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Ladera Ranch, CA as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $91,578 per year, or $44 per hour.
IT Support Specialist

IT Support Specialist

Polymer Concepts Technologies, Inc

Anaheim, CA • On-site

$33.65 - $42.31/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

IT Support Specialist
Employment Type: Full-Time
Work Environment: On-Site
Reports To: IT Manager, Infrastructure amp; Services - Commercial
Location: Orange, CA (Southern California)
About the Role
Polymer Concepts Technologies PBY, Inc. is a growing manufacturing enterprise supporting customers across aerospace, defense, medical, and industrial markets. Our companies operate throughout North America and rely on technology to support production, quality, engineering, customer service, and business operations.
We are seeking an experienced IT Support Specialist to join our Information Technology team. This role supports multiple business units and locations, helping ensure employees have reliable access to the systems, tools, and technology they need to succeed.
The IT Support Specialist provides technical support and systems administration across a multi-site manufacturing organization. This position supports desktop environments, servers, networks, cloud-based systems, Microsoft 365, and business applications while working closely with internal stakeholders, vendors, and managed service providers.
This is an excellent opportunity for a technology professional who enjoys troubleshooting complex issues, supporting end users, and gaining exposure to a broad range of infrastructure and cloud technologies.
What You’ll Do
  • Provide end-user support for desktops, laptops, peripherals, and business applications.
  • Troubleshoot and resolve technical issues across multiple locations and business units.
  • Manage helpdesk tickets and prioritize requests based on business needs.
  • Support Windows desktop and server environments.
  • Assist with Active Directory and Group Policy administration.
  • Support Microsoft 365 technologies including Exchange Online, SharePoint, and collaboration tools.
  • Assist with network infrastructure including DNS, DHCP, firewalls, Wi-Fi, routing, and VLANs.
  • Configure and support printers, copiers, and print server environments.
  • Coordinate with vendors and managed service providers to resolve technical issues.
  • Assist with cloud migration and infrastructure improvement projects.
  • Maintain technical documentation, hardware inventories, and support procedures.
  • Provide remote and onsite support to users across multiple locations.
What We’re Looking For
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
  • Three (3) to five (5) years of progressive IT support, desktop support, or systems administration experience.
  • Experience supporting Windows desktop and server environments.
  • Working knowledge of networking fundamentals including DNS, DHCP, routing, firewalls, and VLANs.
  • Experience supporting Microsoft 365 environments.
  • Strong troubleshooting and problem-solving abilities.
  • Excellent communication and customer service skills.
Preferred Experience
  • Experience supporting manufacturing environments.
  • Experience working in regulated industries such as aerospace or defense.
  • Experience with Microsoft Business Central or other ERP platforms.
  • Experience with virtualization technologies such as Hyper-V.
  • Familiarity with Power BI or business reporting tools.
  • Experience supporting engineering or design software.
  • Linux administration experience.
Work Environment
This role supports multiple business units and locations and may require occasional travel to company sites, including Apple Valley and Ontario. Work is primarily performed in an office environment with regular collaboration across finance, operations, and executive leadership teams.
Compensation and Benefits
Polymer Concepts Technologies PBY, Inc. offers a competitive compensation and benefits package designed to support employee well-being and career growth. Benefits include:
  • Competitive base salary and leadership incentive opportunities
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan with company contribution
  • Paid time off and company holidays
  • Professional development and advancement opportunities
Regulatory Requirements
This position may involve access to export-controlled information subject to the International Traffic in Arms Regulations (ITAR). Applicants must be authorized to work in the United States and meet applicable export control requirements.
Why Join Polymer Concepts Technologies PBY, Inc.?
Polymer Concepts Technologies PBY, Inc. is a leader in advanced elastomeric sealing technologies supporting critical aerospace and defense applications. This role offers the opportunity to lead technical innovation, build engineering capability, and contribute to the development of high-performance aerospace solutions.
Equal Employment Opportunity Statement
Polymer Concepts Technologies PBY, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

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