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It Support Manager Jobs in Greer, SC (NOW HIRING)

Morris Business Solutions

IT Project Manager

Duncan, SC · On-site

$90K - $107K/yr

Complete the final handoff to the MBS IT support team. Hardware and Infrastructure Projects ... Manage workstation, server, firewall, network, wireless, and hardware deployment projects.

Auria Solutions

IT Analyst

Spartanburg, SC · On-site

Technical Support * Provide onsite and remote technical support for manufacturing IT systems, ... Incident Management and Documentation * Log and manage IT incidents and service requests using ...

Engineered Products

IT Specialist

Easley, SC

POSITION SUMMARY Position: IT Specialist Reports to: IT Manager Location: Easley, SC The IT Specialist provides hands-on technical support for employees, business systems, network-connected equipment ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Greer, SC

It Support Manager information

See Greer, SC salary details

$34.6K

$82.8K

$126.4K

How much do it support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it support manager in Greer, SC is $82,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $95,700.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Greer, SC?

The most popular types of It Support jobs in Greer, SC are:

What cities near Greer, SC are hiring for It Support Manager jobs?

Cities near Greer, SC with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Greer, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,831 per year, or $39.8 per hour.

Level 2 IT Technician

Morris Business Solutions - A Technology Company

Duncan, SC • On-site

Full-time

Re-posted 19 days ago

Job description

Job Summary:
Morris Business Solutions is a family-run technology company dedicated to innovation and excellence. As a Level 2 IT Technician, you will provide advanced technical support, manage service tickets, and ensure the smooth operation of clients' IT environments.
Responsibilities:
• Provide advanced technical support to clients, resolving complex issues efficiently and effectively.
• Handle escalations from Level 1 support, manage service tickets, and ensure timely resolution of incidents and service requests.
• Assist in configuring, monitoring, and optimizing network systems to deliver reliable and secure connectivity.
• Support virtual environments using Hyper-V and cloud platforms like Azure.
• Maintain detailed documentation of system configurations, procedures, and changes.
• Provide exceptional customer service, ensuring client satisfaction and maintaining strong client relationships.
Qualifications:
Required:
• Minimum 3 years of experience in IT support or a similar role.
• Proficiency with Windows and Linux operating systems.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Strong knowledge of network protocols, firewalls, and security measures.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and documentation skills.
• Ability to work both independently and as part of a team.
• Valid driver’s license and clean driving record.
Preferred:
• Advanced Technical Troubleshooting: Proficient in efficiently resolving complex technical issues, ensuring minimal downtime.
• Network Management: In-depth knowledge of network configurations, monitoring, and optimization within the MSP landscape, with a focus on delivering reliable and secure connectivity.
• IT MSP Experience: Demonstrated experience working within an IT Managed Service Provider environment, understanding the dynamics and demands of managed IT services.
• Customer Service: Strong customer service skills with a focus on client satisfaction and relationship management.
• Incident Management: Proactive approach to incident management, minimizing service disruptions and swiftly resolving issues to uphold the high standards of MSP service delivery.
Company:
With a rich history spanning 18 successful years, Morris Business Solutions has been a trusted partner for businesses seeking innovative solutions in the digital landscape. Founded in 2005, the company is headquartered in Greenville, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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