IT Support Analyst
Richmond, VA · On-site
The IT Support Analyst will provide primary technical support to end-users, resolving various technical issues and managing service tickets to ensure efficient operations across the US.
IT Support Analyst
Richmond, VA · On-site
The IT Support Analyst will provide primary technical support to end-users, resolving various technical issues and managing service tickets to ensure efficient operations across the US.
PEO IT Support Required Skills/ Education/Experience * 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include ...
PEO IT Support Required Skills/ Education/Experience * 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include ...
PEO IT Support Required Skills/ Education/Experience * 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include ...
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PEO IT Support Required Skills/ Education/Experience * 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include ...
IT Support Technician
$59K - $103K/yr
... Information Technology Support Technician II performs intermediate to advanced technical duties related to computer hardware and software customer support in the Emergency Communications Center of ...
IT Support Technician
$59K - $103K/yr
... Information Technology Support Technician II performs intermediate to advanced technical duties related to computer hardware and software customer support in the Emergency Communications Center of ...
IT Support Specialist II
Midlothian, VA · On-site
Join a Team That Powers Innovation At Networking Technologies and Support, Inc. (NTS), we've been delivering trusted IT solutions since 1997. Headquartered in Midlothian, VA, we offer a dynamic range ...
IT Support Specialist II
Midlothian, VA · On-site
Join a Team That Powers Innovation At Networking Technologies and Support, Inc. (NTS), we've been delivering trusted IT solutions since 1997. Headquartered in Midlothian, VA, we offer a dynamic range ...
IT Support Intern
Dulles, VA · On-site
$14.75 - $19.75/hr
The IT Support Intern will learn to use imaging software and assist with preparing computers for G+D users, including configuring Windows systems for new and replacement equipment. Responsibilities ...
IT Support Intern
Dulles, VA · On-site
$14.75 - $19.75/hr
The IT Support Intern will learn to use imaging software and assist with preparing computers for G+D users, including configuring Windows systems for new and replacement equipment. Responsibilities ...
The role of the Sr. IT Support Specialist is to provide proficient support for all staff. The Sr. IT Support Specialist is responsible for logging incidents and service requests, resolving advanced ...
The role of the Sr. IT Support Specialist is to provide proficient support for all staff. The Sr. IT Support Specialist is responsible for logging incidents and service requests, resolving advanced ...
IT Support Technician 2025-ACA-804
$22.50 - $30.75/hr
This mid-level IT Support Technician role supports mission-critical IT operations by delivering responsive and technically proficient support for test workstation and infrastructure configurations.
IT Support Technician 2025-ACA-804
$22.50 - $30.75/hr
This mid-level IT Support Technician role supports mission-critical IT operations by delivering responsive and technically proficient support for test workstation and infrastructure configurations.
IT Support Intern
$14.75 - $19.75/hr
The IT Support Intern will learn to use imaging software and assist with preparing computers for G+D users, including configuring Windows systems for new and replacement equipment. Responsibilities ...
IT Support Intern
$14.75 - $19.75/hr
The IT Support Intern will learn to use imaging software and assist with preparing computers for G+D users, including configuring Windows systems for new and replacement equipment. Responsibilities ...
IT Support Engineer II
Richmond, VA · On-site
Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...
IT Support Engineer II
Richmond, VA · On-site
Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...
PEO IT Support
Springfield, VA · On-site
TRIAEM LLC is seeking a PEO IT Support professional to assist with various administrative tools and provide customer support. The role involves managing access control, troubleshooting, and ensuring ...
PEO IT Support
Springfield, VA · On-site
TRIAEM LLC is seeking a PEO IT Support professional to assist with various administrative tools and provide customer support. The role involves managing access control, troubleshooting, and ensuring ...
IT Support Engineer II
Richmond, VA · On-site
Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...
IT Support Engineer II
Richmond, VA · On-site
Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...
IT Support Technician 2025-ACA-804
Springfield, VA · On-site
$22.50 - $30.75/hr
This mid-level IT Support Technician role supports mission-critical IT operations by delivering responsive and technically proficient support for test workstation and infrastructure configurations.
IT Support Technician 2025-ACA-804
Springfield, VA · On-site
$22.50 - $30.75/hr
This mid-level IT Support Technician role supports mission-critical IT operations by delivering responsive and technically proficient support for test workstation and infrastructure configurations.
IT Support Analyst
Chesapeake, VA · On-site
The Support Analyst ensures the reliable operation of IT systems by resolving escalated incidents and service requests, supporting end users, and participating in IT projects. This role also performs ...
IT Support Analyst
Chesapeake, VA · On-site
The Support Analyst ensures the reliable operation of IT systems by resolving escalated incidents and service requests, supporting end users, and participating in IT projects. This role also performs ...
The Support Analyst ensures the reliable operation of IT systems by resolving escalated incidents and service requests, supporting end users, and participating in IT projects. This role also performs ...
The Support Analyst ensures the reliable operation of IT systems by resolving escalated incidents and service requests, supporting end users, and participating in IT projects. This role also performs ...
IT Support Analyst
Chesapeake, VA · On-site
The Support Analyst ensures the reliable operation of IT systems by resolving escalated incidents and service requests, supporting end users, and participating in IT projects. This role also performs ...
IT Support Analyst
Chesapeake, VA · On-site
The Support Analyst ensures the reliable operation of IT systems by resolving escalated incidents and service requests, supporting end users, and participating in IT projects. This role also performs ...
IT Support Technician
Stafford, VA · On-site
$28.38 - $32.63/hr
Maintains computerized inventory of Information Technology equipment and specialized services for users * Provides plan to maintain functionality and user productivity - acquires, tracks, supports ...
IT Support Technician
Stafford, VA · On-site
$28.38 - $32.63/hr
Maintains computerized inventory of Information Technology equipment and specialized services for users * Provides plan to maintain functionality and user productivity - acquires, tracks, supports ...
We are seeking a dedicated (onsite) IT Support Administrator to join our team. This role involves providing critical support at Tysons Corner and Dulles, VA location. The successful candidate will ...
We are seeking a dedicated (onsite) IT Support Administrator to join our team. This role involves providing critical support at Tysons Corner and Dulles, VA location. The successful candidate will ...
PEO IT Support
Springfield, VA · On-site
PEO IT Support Required Skills/ Education/Experience * 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include ...
PEO IT Support
Springfield, VA · On-site
PEO IT Support Required Skills/ Education/Experience * 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include ...
IT Support Technician I
Fairfax, VA · On-site
$20/hr
VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...
IT Support Technician I
Fairfax, VA · On-site
$20/hr
VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...
It Support Lab information
What is the difference between It Support Lab vs Help Desk Technician?
| Aspect | It Support Lab | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Lab setting, testing hardware/software | Help desk, remote or on-site support |
| Industry Usage | IT support, testing, and training | Customer support, troubleshooting |
| Job Focus | Hands-on testing, lab setup | Issue resolution, user assistance |
While both roles involve IT support skills and certifications like CompTIA A+, the It Support Lab focuses on testing, training, and lab environment activities, whereas Help Desk Technicians primarily handle end-user support and troubleshooting. The roles complement each other but serve different functions within IT support operations.
What is the highest paying lab technician job?
The highest paying lab technician roles are often specialized positions such as clinical laboratory managers or research lab supervisors, with salaries exceeding $70,000 annually. Advanced certifications, extensive experience, and working in high-demand fields like pharmaceuticals or biotechnology can lead to higher compensation.
Which IT job is the highest paid?
In the IT field, roles such as Chief Information Officer (CIO), IT Director, and Solutions Architect tend to be the highest paid, often earning six-figure salaries or more. These positions typically require extensive experience, advanced certifications, and strong leadership skills, with salaries varying based on industry and location.
What are some common challenges IT Support Lab professionals face when troubleshooting hardware and software issues?
IT Support Lab professionals often encounter challenges such as diagnosing complex technical problems under time constraints, managing multiple support tickets simultaneously, and keeping up with rapidly evolving technology. They may also face difficulties communicating technical information to users with varying levels of technical knowledge. Successfully overcoming these challenges requires strong analytical skills, effective time management, and the ability to collaborate closely with both end-users and other IT team members.
What jobs pay $10,000 a month without a degree?
In the IT support field, high-paying roles that can reach $10,000 a month often require specialized skills, certifications, and experience rather than a degree. Positions such as network administrators, cybersecurity specialists, or cloud engineers may achieve this salary level through expertise in tools like Cisco, AWS, or security protocols, often working in enterprise environments or consulting. These roles typically demand strong technical knowledge, certifications, and sometimes long hours or on-call availability.
What is a lab support tech?
A lab support technician assists in maintaining and troubleshooting laboratory equipment, setting up experiments, and ensuring proper operation of technical systems. They often work with tools like diagnostic software and may require knowledge of safety protocols and technical certifications. Their role supports laboratory staff in conducting experiments efficiently and accurately.
What is an IT Support Lab?
An IT Support Lab is a dedicated environment where IT support professionals and trainees can practice troubleshooting, repairing, and maintaining computer systems and networks. These labs often simulate real-world technical issues, allowing users to gain hands-on experience in diagnosing and resolving problems. IT Support Labs may be physical spaces with hardware and software setups or virtual labs accessible online. They are essential for skill development in areas like system administration, network configuration, and user support.
What are the key skills and qualifications needed to thrive as an IT Support Lab Technician, and why are they important?
To thrive as an IT Support Lab Technician, you need a solid understanding of computer hardware, networking, troubleshooting, and a relevant IT-related degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems, ticketing systems, remote support tools, and basic scripting is typically required. Strong problem-solving abilities, patience, and effective communication skills help in resolving technical issues and assisting users. These skills and qualities are crucial for ensuring efficient lab operations, minimizing downtime, and providing reliable technical support.
What cities in Virginia are hiring for It Support Lab jobs? Cities in Virginia with the most It Support Lab job openings:
Full-time
Posted 17 days ago
Job description
Job Summary:
Empower Brands is a company formed from the integration of Lynx Franchising and Outdoor Living Brands, dedicated to providing high-quality products and services in the commercial and home services industry. The IT Support Analyst will provide primary technical support to end-users, resolving various technical issues and managing service tickets to ensure efficient operations across the US.
Responsibilities:
• Provide exceptional customer service in person, via phone or web conference, and email as appropriate
• Resolve help desk issues including troubleshooting hardware and software issues
• Perform user administration duties, using strict security protocols
• Configure user applications according to documented standards
• Administer e-mail accounts an lists using either Google Workspace or Office365
• Configure laptops, desktops, and mobile device, as needed
• Configure and deploy IP phones and service
• Assist with basic network implementation and support across multiple sites, including firewall configuration, wi-fi access point management and switch configuration
• Manage the helpdesk ticket queue to ensure that all service tickets are dealt with quickly and efficiently
• Provide assistance and backup to the other members of the support team
• Ensure that all critical matters are either dealt with in an efficient manner or escalated to the appropriate person as required to resolve
• Document resolutions and update knowledge base
• Other responsibilities, as required, to support the IT team
Qualifications:
Required:
• 2+ years of experience in an IT environment supporting users and processes
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Familiarity with IT frameworks and tools
Preferred:
• Minimum 2 years of hands-on experience working in an end-user desktop support role or computer operations environment required.
• Microsoft Office and Office365
• Service Minder and Google Workspace experience preferred
• Windows and Mac OS
• Remote Desktop support
• Chrome browser
• Active Directory
• Exchange and Outlook
• Experience diagnosing VOIP handsets or softphones, helpful
• TCP/IP, DNS and DHCP, basic understanding of switch and firewall configuration
• Remote support for mobile devices
• Basic understanding of AI and prompting
• Understanding of anti-virus and related security products and protocols
• Experience of working with a helpdesk management system, maintaining exceptional customer service levels, working in a team environment
Company:
Empower Brands offers franchisees solutions to help them reach their personal, professional, and financial objectives. Founded in 2008, the company is headquartered in Glen Allen, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Empower Brands is a company formed from the integration of Lynx Franchising and Outdoor Living Brands, dedicated to providing high-quality products and services in the commercial and home services industry. The IT Support Analyst will provide primary technical support to end-users, resolving various technical issues and managing service tickets to ensure efficient operations across the US.
Responsibilities:
• Provide exceptional customer service in person, via phone or web conference, and email as appropriate
• Resolve help desk issues including troubleshooting hardware and software issues
• Perform user administration duties, using strict security protocols
• Configure user applications according to documented standards
• Administer e-mail accounts an lists using either Google Workspace or Office365
• Configure laptops, desktops, and mobile device, as needed
• Configure and deploy IP phones and service
• Assist with basic network implementation and support across multiple sites, including firewall configuration, wi-fi access point management and switch configuration
• Manage the helpdesk ticket queue to ensure that all service tickets are dealt with quickly and efficiently
• Provide assistance and backup to the other members of the support team
• Ensure that all critical matters are either dealt with in an efficient manner or escalated to the appropriate person as required to resolve
• Document resolutions and update knowledge base
• Other responsibilities, as required, to support the IT team
Qualifications:
Required:
• 2+ years of experience in an IT environment supporting users and processes
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Familiarity with IT frameworks and tools
Preferred:
• Minimum 2 years of hands-on experience working in an end-user desktop support role or computer operations environment required.
• Microsoft Office and Office365
• Service Minder and Google Workspace experience preferred
• Windows and Mac OS
• Remote Desktop support
• Chrome browser
• Active Directory
• Exchange and Outlook
• Experience diagnosing VOIP handsets or softphones, helpful
• TCP/IP, DNS and DHCP, basic understanding of switch and firewall configuration
• Remote support for mobile devices
• Basic understanding of AI and prompting
• Understanding of anti-virus and related security products and protocols
• Experience of working with a helpdesk management system, maintaining exceptional customer service levels, working in a team environment
Company:
Empower Brands offers franchisees solutions to help them reach their personal, professional, and financial objectives. Founded in 2008, the company is headquartered in Glen Allen, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Empower Brands
Sourced by ZipRecruiter
Industry
Personal services
Company size
201 - 500 Employees
Headquarters location
Glen Allen, VA, US
Year founded
2008