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It Support Internship Remote Jobs (NOW HIRING)

Monarch Money

IT Support Engineer

$115K - $135K/yr

As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our ... Monarch is seeking an IT Support Engineer to join our team during a period of hyper-growth.

FiscalNote

IT Support Lead

Charleston, WV · Remote

$80K - $95K/yr

About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Segal McCambridge

IT Support Specialist

Chicago, IL · On-site +1

This role is primarily remote, with one day per week in our Chicago office (or as needed) and is ... or IT support experience * Strong experience supporting: * Windows 10/11 * Microsoft 365 ...

INFUSE

IT Support Specialist (Contract, Remote)

End-User Support Provide remote IT support across locations and time zones. Troubleshoot issues with Windows 10/11, macOS, Microsoft 365, Google Workspace, VPN, Wi-Fi, browsers, and business ...

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical ...

Wurk

IT Support Administrator

$85K - $105K/yr

The IT Support Administrator is passionate about customer service, technology, and streamlined ... Provide outstanding customer service via remote support channels and tools (e.g., Teams screen ...

ACT Power Services

Reliable internet access is required on remote days. Duties/Responsibilities: * Serve as the first point of contact for IT support requests via phone, email, chat, and ticketing system * Diagnose and ...

Hamilton Company

IT Support Specialist

Reno, NV · On-site +1

Reporting directly to the IT Manager, you will be responsible for ensuring seamless technology ... Technical Support (On-Campus & Remote) * Provide Tier 1 and Tier 2 technical support for laptops ...

Hamilton Company

IT Support Specialist

Reno, NV · On-site +1

Technical Support (On-Campus & Remote) * Provide Tier 1 and Tier 2 technical support for laptops ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

Arize AI

IT Support Specialist

San Francisco, CA · On-site +1

$90K - $125K/yr

While we are a fully remote company, we're a collaborative team that thrives on in-person ... Maintain and document standard operating procedures for IT systems and user support. Security ...

T3 Services Group

IT Support Specialist

Denver, CO · On-site +1

$70K - $80K/yr

Our teams rely on strong systems, technology, and support to keep operations running efficiently, and our IT team plays a critical role in powering the people and platforms behind our success. At T3 ...

Honest Health

IT Support Engineer

$76K - $88K/yr

Your Role The IT Support Engineer is responsible for providing advanced technical support and operational excellence across the organization's IT environment. This role ensures timely resolution of ...

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How much do it support internship remote jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for it support internship remote in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is an IT Support Internship (Remote)?

An IT Support Internship (Remote) is a temporary position where individuals, often students or recent graduates, gain hands-on experience in providing technical support to users over the internet or phone. Interns typically assist with troubleshooting hardware and software issues, setting up user accounts, and responding to basic IT inquiries, all from a remote location. This role helps interns develop essential IT skills, communication abilities, and problem-solving techniques in a professional environment. Remote internships also offer flexibility and the opportunity to work with teams from different locations. It's a valuable stepping stone for those looking to pursue a career in IT support or related fields.

What is the difference between It Support Internship Remote vs Help Desk Technician?

AspectIt Support Internship RemoteHelp Desk Technician
Required CredentialsTypically pursuing or recent graduate in IT or related fieldHigh school diploma or equivalent, some certifications preferred
Work EnvironmentRemote, often part-time or internship settingOn-site or remote, depending on employer
Industry UsageCommon in tech companies, startups, and IT service providersWidely used across various industries including healthcare, finance, and retail

Both roles involve technical support, but an It Support Internship Remote is usually an entry-level, temporary position aimed at gaining experience remotely, while a Help Desk Technician is a more established support role that may be on-site or remote, often requiring some prior experience or certifications.

What are some common challenges faced during a remote IT Support Internship and how can they be managed?

Remote IT Support Interns often encounter challenges such as troubleshooting user issues without physical access to devices and communicating effectively with team members and end-users online. To manage these challenges, interns should become proficient with remote desktop tools, detailed documentation, and clear, concise communication via chat or video calls. Proactively asking questions, participating in virtual team meetings, and utilizing internal knowledge bases can also help interns resolve issues efficiently and feel connected to the team.

What are the key skills and qualifications needed to thrive as an IT Support Intern (Remote), and why are they important?

To thrive as a remote IT Support Intern, you need a basic understanding of computer systems, troubleshooting techniques, and often a relevant academic background in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and standard operating systems like Windows and macOS is commonly required. Excellent communication, problem-solving abilities, and self-motivation are critical soft skills for remote support roles. These skills ensure you can efficiently resolve technical issues, provide clear assistance, and work independently in a distributed work environment.
Infographic showing various It Support Internship Remote job openings in the United States as of May 2026, with employment types broken down into 4% Internship, 56% Full Time, 24% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.
IT Support Engineer

IT Support Engineer

Monarch Money

Remote

$115K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

About Us:
Monarch is a powerful, all-in-one personal finance platform designed to help make the complexity of finances feel simple again. Since launching in 2021, we've become the top-recommended personal finance app by users and experts. Our goal? To take the stress out of finances so our members can focus on what truly matters.
We are a team of do-ers led by experienced entrepreneurs who are passionate about helping our members reach their financial goals. We're hyper focused on building a product people love, and on finding every edge that helps us do that better. AI is core to how we operate: every person on the team uses it as a partner to sharpen judgment, move faster, and expand what's possible. We're not looking for tool mastery, we're looking for fluency and curiosity. What matters is that AI is part of how you work today and that you're actively raising your own bar on how to use it well.
As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our team collaborates synchronously mostly from 9 AM - 2 PM PT and embraces asynchronous work to stay connected across time zones.
Join us on our mission to transform lives by simplifying money, together.
The Role:
Monarch is seeking an IT Support Engineer to join our team during a period of hyper-growth. Reporting directly to the IT Manager, you will own day-to-day IT support for Monarch teammates while improving the systems, documentation, automations, and access workflows that keep the company moving quickly and securely.
You will be a key partner to People, Security, and Business Ops to ensure onboarding, off-boarding, device security, and SaaS access are reliable, auditable, and scalable. As we scale rapidly following our Series B and continued subscriber growth, you'll play a critical role in building a world-class IT foundation for a fast-moving fintech company.
What You'll Do:
  • Own IT support operations - serve as the initial point of contact for hardware, software, and access requests across our fully distributed team, triaging and resolving issues efficiently with a high standard for response time and quality.
  • Build Scalable Automations and AI Workflows - build and maintain automations and AI workflows using tools like Okta Workflows, n8n, OpenAI, Claude and similar platforms to streamline provisioning, requests, and routine operational work.
  • Administer core SaaS tools and access management - manage and improve user provisioning, de-provisioning, and identity governance across Monarch's software stack (Google Workspace, Slack, Notion, and others) through Okta and ConductorOne, partnering closely with HR and Ops on onboarding and off-boarding workflows.
  • Support and strengthen our security posture - help implement and maintain IT security best practices including endpoint protection, SSO/MFA enforcement, and compliance with data privacy standards.
  • Manage device lifecycle and MDM - oversee procurement, configuration, deployment, and off-boarding of employee devices through our MDM platform (Kandji) and logistics partners, ensuring security and compliance at every stage.
  • Identify opportunities to scale and improve - proactively spot inefficiencies in our IT processes, recommend and deploy tooling improvements, and help build scalable documentation and self-service resources as the team grows.

What You'll Bring:
  • 3+ years of hands-on IT Support, Engineering, and/or Systems Administration experience (preferably in a remote or distributed environment).
  • Experience supporting and administering MacOS devices, common SaaS tools, and employee endpoints in a cloud-first environment (experience with Kandji/Iru strongly preferred).
  • Working knowledge of Identity and Access Management (IAM) and Identity Governance Administration (IGA) concepts such as SSO, SCIM, least privilege, role-based access, provisioning, and de-provisioning (Okta experience required).
  • Demonstrated ability to develop complex automations using Okta Workflows, n8n, or similar iPaaS/automation tools as well as incorporating and working with 3rd party apis.
  • Strong verbal and written communication, strong customer service instincts, and the ability to manage multiple requests with clear prioritization.
  • Comfort operating in a security-conscious environment, including device compliance work, access audits, and partnering with Security on process and controls.
  • A proactive, continuous-improvement mindset. You look for root causes, document what you learn, and reduce repeat issues over time.
  • Experience within a high-growth B2C or SaaS startup environment

Nice to Haves:
  • Experience working with and administering Identity Governance (IGA) tooling (ConductorOne, Lumos, etc.), support ticketing tools (Jira Service Management, ServiceNow, etc.), Project Management software (Linear, Jira, Asana, etc.), Documentation platforms (Notion, Confluence, etc.), Security tooling (Cloudflare, Crowdstrike, 1Password, etc), and other internal collaboration tools (Slack, Zoom, Google Workspace)
  • Experience running license audits and SaaS access cleanup projects across a growing tool stack.
  • Experience improving onboarding/offboarding workflows in partnership with People Ops and Business Ops.
  • Comfort with lightweight scripting (Bash, Python, etc.) to complement iPaaS automation and MDM use cases.
  • Experience in fintech or financial services with exposure to data privacy and compliance considerations (SOC 2, PCI-DSS, etc.)
  • CompTIA A+, Okta Admin, or other relevant IT certifications

Typical Process:
  • Recruiter Video Call
  • Hiring Manager Video Call
  • Take Home Assignment
  • Virtual "onsite" round consisting of 2-4 rounds
  • Reference Checks
  • Offer!
Benefits :
  • Work wherever you want! As a fully remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that's out of your home, a co-working space, or elsewhere.
  • Competitive cash and equity compensation in a hyper growth, early stage company .
  • Stipend to set-up your ideal working environment.
  • Competitive Benefit Plans for employees based on your location (e.g. in the US we offer: Medical, dental and vision benefits and the ability to contribute to a 401k plan).
  • Unlimited PTO.
  • 3 day weekend every month! We take off the "First Friday" every month to focus on rest, recuperation, or just having fun!

Equal Opportunity & Non-Discrimination
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, age, marital status, veteran status, disability status, or genetic information.
Applicant Notices
California & San Francisco: Pursuant to the California Fair Chance Act and the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment. We comply with all applicable fair chance hiring laws.

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