1

It Support Engineer Jobs in Union, NJ (NOW HIRING)

You'll manage a team of IT Support Engineers across San Francisco, New York, and Seattle-hiring them, coaching them, and growing them. The role goes beyond running a queue, too. Our support model is ...

Manager, IT Support

New York, NY · On-site

$230K - $265K/yr

You'll manage a team of IT Support Engineers across San Francisco, New York, and Seattle-hiring them, coaching them, and growing them. The role goes beyond running a queue, too. Our support model is ...

As a Senior IT Support Engineer, you'll serve as a senior technical expert, driving improvements across endpoint management, workplace technology, and the Digital Employee Experience (DEX). You'll ...

As a Senior IT Support Engineer, you'll serve as a senior technical expert, driving improvements across endpoint management, workplace technology, and the Digital Employee Experience (DEX). You'll ...

Job Title: IT Support Engineer Job Location: NYC, NY Duration: Permanent Work: Onsite Interview: In Person Technical Skills * Advanced proficiency with Microsoft OS, Microsoft Office Suite, MS Teams ...

IT Support Specialist

New York, NY · On-site

$160K - $180K/yr

What you'll do As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner ... Support engineers and other highly technical teammates with curiosity and confidence, using logs ...

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...

IT Support Specialist

New York, NY · On-site

$80 - $150/hr

Deliver exceptional customer service while supporting Product, Engineering, Brand, Operations, and Executive Leadership teams. Required Qualifications * 2+ years of hands-on IT support experience ...

... re-engineers essentials to infuse family life with joy and ease. Founded in 2003 in New York City ... Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any ...

Showing results 21-40

It Support Engineer information

See Union, NJ salary details

$33.1K

$67.1K

$108.5K

How much do it support engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it support engineer in Union, NJ is $67,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $77,400.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What job categories do people searching It Support Engineer jobs in Union, NJ look for?

The top searched job categories for It Support Engineer jobs in Union, NJ are:

What cities near Union, NJ are hiring for It Support Engineer jobs?

Cities near Union, NJ with the most It Support Engineer job openings:

Infographic showing various It Support Engineer job openings in Union, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,125 per year, or $32.3 per hour.

Senior IT Support Engineer

Halcyon Financial Technology, L.P.

Manhattan, NY • On-site

Full-time

Re-posted 18 days ago


Job description

Job Summary:
Halcyon Financial Technology, L.P. is hiring a Senior IT Support Engineer in the New York Metropolitan area. This role focuses on providing advanced technical support for Microsoft 365 services and ensuring a seamless experience for clients by diagnosing complex issues and implementing proactive solutions.
Responsibilities:
• Provide advanced technical support for Microsoft 365 services including: Exchange Online, SharePoint Online, Teams, OneDrive, and Intune
• Diagnose and resolve complex issues related to identity, access, collaboration, and endpoint management in a cloud-first enterprise environment
• Lead incident response and root cause analysis for service outages and performance degradations across M365 workloads
• Administer and optimize Microsoft 365 tenant configurations, user accounts, licenses, and security policies using admin centers and automation tools
• Implement and manage identity and access controls via Entra ID, including conditional access and multi-factor authentication
• Deploy and manage endpoint configurations and security baselines using Intune and Autopilot
• Monitor service health, audit logs, and usage analytics to proactively identify trends, ensure compliance, and enhance performance
• Apply advanced AI-driven tools such as Claude, Copilot and ChatGPT to accelerate troubleshooting, automate tasks, and deliver proactive solutions that enhance client satisfaction and operational efficiency
• Customize M365 services to meet organizational needs, including mailbox policies, Teams settings, SharePoint configurations, and device compliance rules
• Integrate Microsoft 365 with third-party tools and services, ensuring seamless interoperability and alignment with business requirements
• Implement and maintain security and compliance features such as DLP policies, retention labels, and alerting mechanisms
Qualifications:
Required:
• 6+ years of recent end-user technical support experience, including providing support to executive-level users
• Strong problem-solving skills and attention to detail
• Excellent written and verbal communication
• Strong time management and ability to prioritize
• Ability to thrive in a fast-paced environment and work effectively under pressure
• Ability to be on-site daily (Monday-Friday)
• Available to be on call once per quarter for one week
Company:
Halcyon Financial Technology provides information technology solutions to private equity, hedge fund, investment management firms, and family offices. Founded in 2010, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.