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It Support Assistant Jobs in Rutherford, NJ (NOW HIRING)

EliseAI

IT Support Specialist

New York, NY · On-site

About the Role We're looking for an IT Support Specialist to join our team as a trusted onsite IT partner, supporting our growing presence across multiple offices. In this role, you'll serve as the ...

USP Management, Inc

IT Support Coordinator

Fort Lee, NJ · On-site

$50K - $65K/yr

Job Title: IT Support Coordinator We are seeking an IT Support Coordinator to assist in maintaining and troubleshooting the company's technical systems, supporting the smooth functioning of IT ...

DIG INN

Field IT Support Technician

Manhattan, NY

$23.75 - $32.50/hr

Support and troubleshoot business-class audio and CCTV systems. * Assist with expanding our inventory management system, which will improve the IT Support process. * Record and maintain detailed ...

The Fresh Air Fund

IT Support Associate

Manhattan, NY · On-site

$20/hr

NEW YORK CITY IT SUPPORT ASSOCIATE The Fresh Air Fund is a youth development organization providing transformative outdoor experiences, at no cost, for New York City children from underserved ...

iSoftStone

IT Support Engineer

New York, NY · On-site

$40/hr

Description iSoftStone, Inc. is seeking an IT Support Engineer to join our Team in New York and Washington DC! *THIS IS A PART-TIME (20 HOURS PER WEEK) W2 CONTRACT ROLE* FLUENCY IN MANDARIN IS ...

Akin

Regional IT Support Manager

Manhattan, NY · On-site

The Regional IT Support Manager will be responsible for the technical, operational and IT policy implementation and support of users and office computer systems and equipment in the New York and ...

Amazon

IT Support Associate

Newark, NJ · On-site

ABOUT THIS ROLE Audible is looking for a dynamic and motivated IT Support Associate to join our IT Support team. As a member of our team you will be responsible for various tasks related to ...

Akin Gump

Regional IT Support Manager

New York, NY · On-site

The Regional IT Support Manager will be responsible for the technical, operational and IT policy implementation and support of users and office computer systems and equipment in the New York and ...

Audible, Inc.

IT Support Associate

Newark, NJ · On-site

ABOUT THIS ROLE Audible is looking for a dynamic and motivated IT Support Associate to join our IT Support team. As a member of our team you will be responsible for various tasks related to ...

Cohere

IT Support Engineer

New York, NY · On-site

As the primary IT support point of contact for the New York Cohere office, you'll provide first-response support for global IT requests during your shift. This is a dynamic, hands-on role where you ...

Amazon

IT Support Associate

Newark, NJ

ABOUT THIS ROLE Audible is looking for a dynamic and motivated IT Support Associate to join our IT Support team. As a member of our team you will be responsible for various tasks related to ...

Movadogroup

IT Support Analyst

Moonachie, NJ · On-site

$60K - $68K/yr

Set and manage priorities, provide daily support and troubleshooting of all domestic IT technology ... Troubleshoot and assist in the use of all supported software. * Participate in the team rotation ...

Movado Group

IT Support Analyst

Paramus, NJ · On-site

$60K - $68K/yr

Set and manage priorities, provide daily support and troubleshooting of all domestic IT technology ... Troubleshoot and assist in the use of all supported software. * Participate in the team rotation ...

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Showing results 1-20

All JobsIt Support Assistant JobsIt Support Assistant Jobs in Rutherford, NJ

It Support Assistant information

See Rutherford, NJ salary details

$12

$18

$26

How much do it support assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for it support assistant in Rutherford, NJ is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.82 per hour, depending on experience, location, and employer.

What are some common challenges IT Support Assistants face when handling multiple support requests simultaneously?

IT Support Assistants often manage several user requests at once, which can be challenging when issues vary in complexity and urgency. Prioritizing tasks effectively and maintaining clear communication with users is essential to ensure timely resolution. Utilizing ticketing systems, collaborating closely with team members, and following established protocols can help manage workload efficiently. Developing strong organizational and multitasking skills will also aid in meeting user expectations and maintaining high service standards.

What is the difference between It Support Assistant vs Help Desk Technician?

AspectIt Support AssistantHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI Support Center Analyst (preferred)
Work EnvironmentCorporate, educational, or small business IT supportHelp desk, call center, or remote support
Job ResponsibilitiesAssist with hardware/software issues, basic troubleshooting, user supportRespond to user inquiries, troubleshoot technical problems, escalate issues

Both roles involve technical support and require similar certifications, but an It Support Assistant typically works more directly with hardware and software in various environments, while a Help Desk Technician often handles remote user support and call center tasks. The roles are closely related and often overlap, but the focus and work setting can differ slightly.

What are the key skills and qualifications needed to thrive as an IT Support Assistant, and why are they important?

To thrive as an IT Support Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear communication help you effectively assist users and manage technical issues. These skills ensure efficient resolution of IT problems, minimize downtime, and support smooth organizational operations.

What are IT Support Assistants?

IT Support Assistants are entry-level professionals who provide technical assistance and support to users experiencing computer, hardware, or software issues. They help troubleshoot problems, install and configure systems, and maintain IT equipment within an organization. Their role often includes responding to service requests, supporting network connectivity, and escalating more complex issues to higher-level IT staff. IT Support Assistants play a crucial part in ensuring smooth day-to-day technology operations for businesses or institutions.
What cities near Rutherford, NJ are hiring for It Support Assistant jobs? Cities near Rutherford, NJ with the most It Support Assistant job openings:
Infographic showing various It Support Assistant job openings in Rutherford, NJ as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $39,422 per year, or $19 per hour.
IT Support Specialist (Part-Time)

IT Support Specialist (Part-Time)

Sol de Janeiro

New York, NY • On-site, Remote

$20/hr

Full-time, Part-time

Posted 5 days ago

Job description

Our Story
Launched in 2015, Sol de Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil's beauty rituals, warmth, and spirit. Sol de Janeiro delivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances.
Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of TIME100's 2024 Most Influential Companies, Fast Company's 2024 World's Most Innovative Companies, and WWD Beauty Inc's Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.
What You'll Do
We are looking for a motivated and detail-oriented entry level IT Support Specialist (Part-Time) to support our global IT team. This position is based in New York City and reports to the Director of IT Operations. It is an excellent opportunity to gain hands-on experience in a fast-paced enterprise IT environment.
The IT Support Specialist (Part-Time) will support day-to-day IT operations tasks, with a focus on device setup, account provisioning, and hardware inventory management. This role is ideal for someone eager to learn the fundamentals of IT operations and endpoint management in a real-world corporate setting.
This is a permanent part-time position working up to 16 hours per week.
What You'll Do
Key Responsibilities
Device Setup & Configuration
  • Assist with unboxing, imaging, and initial configuration of new employee devices (macOS and Windows).
  • Apply standard software baselines and configuration settings under guidance of IT Operations team at large.
  • Prepare devices for new hire onboarding, ensuring they are ready for Day 1 use.
  • Help document device setup steps and update existing SOPs as processes evolve.

Account Setup & Access Provisioning
  • Support the creation and configuration of new employee accounts across core platforms (e.g., Microsoft 365, Entra ID).
  • Assist with group assignments, license provisioning, and basic access control tasks under IT team supervision.
  • Help configure accounts in tools such as Microsoft Teams, SharePoint, and Exchange Online.
  • Assist with account deprovisioning during employee offboarding as directed.

Hardware Inventory Management
  • Maintain accurate records of hardware assets, including laptops, accessories, and peripherals.
  • Assist with receiving, tagging, and logging new equipment into the asset tracking system.
  • Help conduct periodic audits of hardware inventory to ensure records are up to date.
  • Support the retrieval and logging of equipment during employee offboarding.

General IT Support
  • Provide basic Tier 1 support for common endpoint issues, escalating to the Desktop Administrator as needed.
  • Assist with IT-related tasks for onboarding and offboarding workflows.
  • Shadow senior IT team members to learn MDM platform operations (JumpCloud, NinjaOne) and endpoint lifecycle management.
Must Haves
  • Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
  • Basic familiarity with Windows and/or macOS operating systems.
  • A detail-oriented, organized approach to tasks-especially when handling hardware and account records.
  • Eagerness to learn IT operations fundamentals in a hands-on corporate environment.
  • Good communication skills and a collaborative, team-player attitude.
  • Ability to follow documented procedures and ask questions when unsure.

Nice to Have
  • Exposure to Microsoft 365 tools (Outlook, Teams, SharePoint) from a user or admin perspective.
  • Any coursework or personal experience with IT support, networking, or systems administration.
  • Familiarity with help desk or ticketing systems (e.g., Jira, ServiceNow, or similar).

What You'll Gain
  • Practical, hands-on experience in enterprise IT Operations at a global company.
  • Exposure to industry-standard tools including MDM platforms, RMM tools, and Microsoft 365 administration.
  • Mentorship from experienced IT professionals across a global team.
  • A strong foundation in endpoint lifecycle management, device provisioning, and IT operations best practices.
  • The opportunity to contribute to real projects that directly impact employee experience.

Salary Range
$20-$20 USD
Why Sol de Janeiro?
  • Competitive salary and bonus program for full-time team members
  • Flexible hybrid work environment with opportunities for collaboration and growth
  • Inclusive culture that values diverse perspectives and celebrates individuality
  • The chance to be part of a fast-growing, award-winning global beauty brand

The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.
Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at careers@soldejaneiro.com.
https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro

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