ZipRecruiter

Log In

1

It Support Assistant Jobs in Rutherford, NJ (NOW HIRING)

GenScript/ProBio

IT Support Specialist

Piscataway, NJ · On-site

$55K/yr

Maintain accurate inventory records and track asset status throughout the lifecycle. * Assist with ... * Support IT projects, including system migrations, upgrades, software rollouts, and ...

99 Ranch Market

IT Support Staff

Jersey City, NJ · On-site

$25 - $30/hr

You will assist in troubleshooting technical issues, maintaining hardware and software, and providing general IT support to staff members. The ideal candidate should have a strong understanding of ...

Sky Systems, Inc. (SkySys)

IT Support

Manhattan, NY

$23.75 - $32.50/hr

Manage conference room accounts (add/remove users, password resets, ownership updates). * Assist ... Hardware support * Experience working with technologies such as Extron, Crestron, Fusion, Managed ...

Upstart

IT Support Analyst

Manhattan, NY

As the IT Support Analyst at Upstart, you will provide frontline support for devices, access, and core SaaS tools while serving as the primary onsite IT presence in our New York City office. This ...

USP Management

IT Support Coordinator

Fort Lee, NJ · On-site

Salary: $50,000$65,000 annually Job Title: IT Support Coordinator We are seeking an IT Support Coordinator to assist in maintaining and troubleshooting the company's technical systems, supporting the ...

Upstart

IT Support Analyst

New York, NY · On-site

As the IT Support Analyst at Upstart, you will provide frontline support for devices, access, and core SaaS tools while serving as the primary onsite IT presence in our New York City office. This ...

Solar Landscape

IT Support Specialist

New York, NY

$50K - $65K/yr

The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as ...

DHD Consulting

IT Support Coordinator

Fort Lee, NJ

We are seeking an IT Support Coordinator to assist in maintaining and troubleshooting the company's technical systems, supporting the smooth functioning of IT-related hardware, software, and network ...

Solar Landscape

IT Support Specialist

New York, NY

The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as ...

Solar Landscape

IT Support Specialist

New York, NY · On-site

$50K - $65K/yr

The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as ...

Soni Resources

IT Support Specialist

Brooklyn, NY · On-site

$70K/yr

We are seeking a full time IT Support Specialist to assist with the setup and maintenance of technology devices in our office and offsite locations. This role will also involve onboarding new ...

Bullish

Specialist, IT Support

New York, NY · On-site

$80K - $110K/yr

Reports to: Manager, IT Support Position Overview Bullish is seeking an IT Support professional to join our growing team in New York. This isn't just a "help desk" job; it's a high-visibility role ...

Holland & Knight LLP

IT Support Specialist

New York, NY · On-site

$33.50 - $53.20/hr

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

Bullish

Specialist, IT Support

New York, NY · On-site

$80K - $110K/yr

Reports to: Manager, IT Support Position Overview Bullish is seeking an IT Support professional to join our growing team in New York. This isn't just a "help desk" job; it's a high-visibility role ...

EliseAI

IT Support Specialist

Manhattan, NY · On-site

They are seeking an IT Support Specialist to serve as the first point of contact for hardware, software, and network support, ensuring employees are equipped to perform their best work.

Weichert Companies

IT Support-EPIC

Morris Plains, NJ · On-site

$65K - $90K/yr

The IT Support-EPIC is responsible for handling the daily management and optimization of the Agency Management System (EPIC), Lead Management System and other Weichert Insurance systems and resources.

next page

Showing results 1-20

All JobsIt Support Assistant JobsIt Support Assistant Jobs in Rutherford, NJ

It Support Assistant information

See Rutherford, NJ salary details

$12

$18

$26

How much do it support assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for it support assistant in Rutherford, NJ is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.82 per hour, depending on experience, location, and employer.

What are some common challenges IT Support Assistants face when handling multiple support requests simultaneously?

IT Support Assistants often manage several user requests at once, which can be challenging when issues vary in complexity and urgency. Prioritizing tasks effectively and maintaining clear communication with users is essential to ensure timely resolution. Utilizing ticketing systems, collaborating closely with team members, and following established protocols can help manage workload efficiently. Developing strong organizational and multitasking skills will also aid in meeting user expectations and maintaining high service standards.

What is the difference between It Support Assistant vs Help Desk Technician?

AspectIt Support AssistantHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI Support Center Analyst (preferred)
Work EnvironmentCorporate, educational, or small business IT supportHelp desk, call center, or remote support
Job ResponsibilitiesAssist with hardware/software issues, basic troubleshooting, user supportRespond to user inquiries, troubleshoot technical problems, escalate issues

Both roles involve technical support and require similar certifications, but an It Support Assistant typically works more directly with hardware and software in various environments, while a Help Desk Technician often handles remote user support and call center tasks. The roles are closely related and often overlap, but the focus and work setting can differ slightly.

What are the key skills and qualifications needed to thrive as an IT Support Assistant, and why are they important?

To thrive as an IT Support Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear communication help you effectively assist users and manage technical issues. These skills ensure efficient resolution of IT problems, minimize downtime, and support smooth organizational operations.

What are IT Support Assistants?

IT Support Assistants are entry-level professionals who provide technical assistance and support to users experiencing computer, hardware, or software issues. They help troubleshoot problems, install and configure systems, and maintain IT equipment within an organization. Their role often includes responding to service requests, supporting network connectivity, and escalating more complex issues to higher-level IT staff. IT Support Assistants play a crucial part in ensuring smooth day-to-day technology operations for businesses or institutions.
What cities near Rutherford, NJ are hiring for It Support Assistant jobs? Cities near Rutherford, NJ with the most It Support Assistant job openings:
Infographic showing various It Support Assistant job openings in Rutherford, NJ as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $39,422 per year, or $19 per hour.

IT Support Specialist

GenScript/ProBio

Piscataway, NJ • On-site

$55K/yr

Full-time

Posted 22 days ago

Job description

About GenScript
GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.
GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.
Job Scope
We are seeking a Full-Time IT Support Specialist for our Piscataway, NJ office. This role is responsible for providing technical support to end-users, ensuring the smooth operation of IT systems, and supporting daily IT operations.
In addition to core IT support responsibilities, this position plays an important role in IT asset management, including coordinating device lifecycle processes and maintaining accurate inventory records to support business operations.
Reporting to: US IT Operations Manager
Job Location: Piscataway, NJ (Fully Onsite)
Compensation: The starting base salary is estimated to be $55,000
Key Responsibilities
  • Technical Support & Troubleshooting:
    • Respond to and resolve IT-related inquiries and issues from users in a timely manner.
    • Provide first and second-level technical support for hardware, software, and network-related issues.
    • Diagnose and troubleshoot a variety of IT issues, escalating complex problems to the appropriate team.
    • Support both onsite and remote employees with IT-related requests.
  • IT Asset Management:
    • Support the day-to-day management of IT assets, including laptops, desktops, and accessories.
    • Maintain accurate inventory records and track asset status throughout the lifecycle.
    • Assist with device provisioning, deployment, return, and reallocation.
    • Support onboarding and offboarding processes by preparing and recovering IT equipment.
    • Coordinate the procurement, deployment, reuse, and decommissioning of IT equipment.
  • Collaboration & Project Support:
    • Work closely with the internal team to implement new technologies and system improvements.
    • Support IT projects, including system migrations, upgrades, software rollouts, and infrastructure optimization.
    • Document IT processes and contribute to knowledge base articles for future reference.

Experiences & Skills
  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • ~1 year of experience in IT support or a similar role.
  • Proficiency in Windows operating systems, Microsoft Office 365, and common business applications.
  • Experience with IT troubleshooting tools and remote support software.
  • Strong problem-solving skills, attention to detail, and ability to multitask.
  • Excellent communication and customer service skills.
  • Knowledge of basic networking concepts, Active Directory, and IT security best practices is a plus.
  • Prefer Bilingual (English, Mandarin).

#LI-EB1
#GS
GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.
Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.

Apply