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It Services Intern Jobs (NOW HIRING)

Wilson Language Training

IT Service Desk Intern

Oxford, MA ยท On-site

$18 - $20/hr

The IT Service Desk Intern provides technical support on hardware, software, and applications to internal staff across Wilson Language Training. Working under the direct supervision of the IT Service ...

AARP

Information Technology Intern

Washington, DC ยท On-site

$28/hr

Information Technology Services is responsible for AARP enterprise-wide technology and information ... Services range from infrastructure design and operations, system and software lifecycle ...

INA Solution

IT Services Specialist

Mechanicsburg, PA ยท On-site

Company Description A renowned INA solution is one of the fastest growing companies that are leading in the global IT Staffing, RPO and IT services. This company is known to explore within IT domain ...

KCC Manufacturing Inc

Network Services Intern

Louisville, KY ยท On-site

$14.50 - $19.25/hr

Network Service Intern KCC Companies is an employee-owned (ESOP) company dedicated to providing ... Results-driven IT professional supporting the Director of Technology Operations and Business ...

KCC Companies

Network Services Intern

Louisville, KY ยท On-site

$21/hr

Network Service Intern KCC Companies is an employee-owned (ESOP) company dedicated to providing ... Results-driven IT professional supporting the Director of Technology Operations and Business ...

Zermount, Inc

IT Intern

Arlington, VA ยท On-site

$17.25 - $23/hr

The intern will assist in supporting the IT team in the maintenance of hardware, software, and other systems. They must troubleshoot issues with equipment like printers, computers, and servers. They ...

USI INC

IT Intern

Milpitas, CA ยท On-site

$17 - $22.75/hr

The IT Intern will assist the IT Department with various operational tasks. Candidates for this position will have hands on experience with IT systems and have exposure to cybersecurity and network ...

Certis USA

Manager of IT Services

Columbia, MD ยท On-site

$93K - $114K/yr

The Manager of IT Services provides strategic and operational leadership for Certis Biologicals' technology environment, ensuring reliable IT operations, cybersecurity, infrastructure stability, and ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA ยท On-site

$14.25 - $19/hr

Description The IT Support Intern is a supervised, entry-level learning position designed to ... Working alongside experienced Service Desk staff, engineers, and mentors, the intern observes and ...

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It Services Intern information

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How much do it services intern jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it services intern in the United States is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an IT Services Intern do?

An IT Services Intern typically assists with maintaining and troubleshooting computer systems, networks, and software within an organization. Their responsibilities may include setting up hardware, providing technical support to staff, installing software updates, and helping with cybersecurity measures. This role is designed to provide hands-on experience in various aspects of IT services, allowing interns to develop practical skills and gain exposure to real-world IT environments. IT Services Interns often work under the supervision of experienced professionals and may also participate in special projects or training sessions.

What are the key skills and qualifications needed to thrive as an IT Services Intern, and why are they important?

To thrive as an IT Services Intern, you need foundational knowledge of computer systems, troubleshooting, and networking, often supported by relevant coursework or entry-level IT certifications such as CompTIA A+. Familiarity with operating systems, ticketing platforms, and remote support tools is commonly expected. Strong communication, eagerness to learn, and problem-solving abilities will help you stand out in this role. These skills are essential for effectively supporting users, resolving technical issues, and contributing positively to IT teams.

What types of projects or tasks can an IT Services Intern expect to work on during their internship?

As an IT Services Intern, you can expect to be involved in a variety of hands-on tasks such as troubleshooting technical issues, supporting software and hardware installations, and assisting with user account management. Interns often collaborate closely with help desk teams to resolve common IT requests and may also participate in larger projects like system upgrades or network maintenance. This role offers an excellent opportunity to develop technical skills, gain exposure to real-world IT environments, and build a professional network within the organization.

What is the difference between It Services Intern vs Help Desk Technician?

It Services InternHelp Desk Technician
Typically an entry-level role focused on supporting IT projects, assisting with infrastructure setup, and gaining hands-on experience.Provides technical support to end-users, troubleshooting hardware and software issues, often in a help desk environment.

While both roles are entry-level and involve technical support, an It Services Intern usually works under supervision on broader IT projects, whereas a Help Desk Technician primarily handles user support and issue resolution. The intern role often aims to build foundational skills, while the technician role emphasizes customer service and troubleshooting expertise.

What cities are hiring for It Services Intern jobs?

Cities with the most It Services Intern job openings:

What are the most commonly searched types of It Services jobs?

The most popular types of It Services jobs are:

What states have the most It Services Intern jobs?

States with the most job openings for It Services Intern jobs include:

It Services Intern jobs near you

IT Service Desk Intern

Oxford, MA โ€ข On-site

Wilson Language Training
Business Schools and Computer and Management Trainingย โ€ขย 51 - 200 employees
Learn more about Wilson Language Trainingexternal

$18 - $20/hr

Full-time, Internship

Re-posted 28 days ago

Job description

Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all. We believe literacy is a fundamental right and should be attainable for all people. We strive to reflect this belief in our work.
The success of our team members is no less paramount. We're dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker?
Wilson Language training is growing and is looking to hire a Service Desk Intern. If you are a student or someone looking to learn and grow in the Information Technology space, this may be an ideal position for you.
Job Summary:
The IT Service Desk Intern provides technical support on hardware, software, and applications to internal staff across Wilson Language Training. Working under the direct supervision of the IT Service Desk Manager and senior team members, the intern learns and supports a broad range of computing technologies while gaining hands-on experience in a professional ITSM environment. This role is designed to build foundational IT competencies and prepare candidates for a full-time IT Service Desk Support Specialist position.
Essential Job Functions:
Under direct daily supervision:
  • Provide technical support across hardware (laptops, desktops, mobile devices, printers/copiers, A/V equipment), software, operating systems, and applications.
  • Respond to and resolve assigned tickets received through the Freshservice ticketing system in accordance with ticket priority rules; communicate action plans to end users professionally and promptly.
  • Deliver exceptional customer service by communicating professionally, comprehensively, and promptly for all incidents and requests.
  • Accept assigned tickets from SD Specialist II/III and IT Operations that are routine and well-defined, requiring limited complexity and guidance.
  • Promote and contribute to the Service Knowledge Management System by documenting incidents, service requests, and resolutions reported via portal, phone, email, or Teams.
  • Ensure hardware is properly documented, configured, and ready for operation; replace equipment as needed (laptops, desktops, peripherals).
  • Maintain component supply inventory (keyboards, mice, cables) and create purchase requisitions as needed.
  • Process inbound returned equipment; inspect for damage, update CMDB asset records, and stage devices for reimaging or disposal as directed
  • Assist with routine printer maintenance, including toner replacement.
  • Support the CMDB by updating asset information and configuration item changes; assist with inventory reporting, equipment procurement tracking, and logging new assets upon receipt ๏ฟฝ all under senior team oversight.
  • Participate in the creation, maintenance, and review of technical documentation and knowledge base articles.
  • Prepare outbound equipment shipments including laptops and peripherals for employee onboarding, offboarding, and equipment swap requests; ensure devices are properly wiped, packaged, and labeled prior to shipping
  • Adhere to all IT Service Desk Policies, Processes, and SOC II compliance requirements.
  • Works with IT Service Desk Support Specialist's, IT Operations, and SD Manager to create, maintain and review technical documentation and knowledge base articles
  • Understand and demonstrate Wilson Language Training's core values.
  • Perform other duties as assigned.

Minimum Requirements:
Skills:
  • Proficiency with computer hardware and common desktop software
  • Ability to troubleshoot, analyze, and solve technical problems with guidance
  • Ability to manage multiple tasks and adapt to changing priorities
  • Basic knowledge of networking concepts and Windows operating systems
  • Effective Communication via Phone, Email, and Microsoft Teams
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Working knowledge of Microsoft Windows and Microsoft 365
  • Familiarity with macOS / iPadOS / Chromebook a plus

Education or Certification:
  • Ideally enrolled in an IT related program in a vocational high school or college
  • A+ Certification or active pursuit of A+ Certification is a plus

Experience
  • 0๏ฟฝ2 years of relevant IT experience; coursework or lab experience accepted
  • Prior Help Desk or Technical Support experience in a Windows environment preferred
  • Experience with an ITSM tool (Freshservice, ServiceNow, Remedy, etc.) a plus

Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations.
Anticipated Salary Range : $18 to $20 per hour
Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace.

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