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It Service Support Jobs in Decatur, GA (NOW HIRING)

Landis+Gyr

IT Service Desk Support

Alpharetta, GA

Position Summary The IT Service Desk Support will provide first contact IT support to the end user. The role predominately processes IT service requests, incidents, management of end users assets ...

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

The Atlanta Public School System is seeking the services of an IT Service Delivery Systems & Projects Coordinator to provide technical support, system management, and training for the IT Service ...

Labcorp

IT Service Technician

Tucker, GA · On-site

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Overnight travel is around 10%. * Support a variety of corporate and local IT projects. Minimum ...

Emory Healthcare

Supervisor, IT Field Services

Decatur, GA · On-site

$100 - $125/hr

Description The Supervisor, IT Field Services oversees daily onsite technology support operations ... Partners with clinical, operational, and IT teams to support service delivery needs Communicates ...

Emory Healthcare

Supervisor, IT Field Services

Decatur, GA · On-site

$41.04 - $50.99/hr

The Supervisor, IT Field Services oversees daily onsite technology support operations across ... Partners with clinical, operational, and IT teams to support service delivery needs Communicates ...

Ubertal Inc

IT Service Desk Technician

Atlanta, GA · On-site

Webcam or In-Person Role Overview The IT Service Desk Technician provides first- and second-level technical support, serving as the primary point of contact for resolving hardware, software, network ...

Spectra Defense

IT Support Engineer

Alpharetta, GA · On-site

$60 - $80/hr

In this role, you will manage a wide range of technical responsibilities, support daily IT operations, and work closely with our Managed Service Provider (MSP) to ensure smooth and reliable service ...

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It Service Support information

See Decatur, GA salary details

$11

$18

$25

How much do it service support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it service support in Decatur, GA is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.95 per hour, depending on experience, location, and employer.

What does an IT Service Support job do?

An IT Service Support job involves assisting users with technical issues related to hardware, software, and network systems. Support staff troubleshoot problems, provide solutions, and may use tools like ticketing systems to track requests, often working in help desk or technical support environments.

Which IT Service Support job is the highest paid?

Senior IT Service Support roles, such as IT Support Manager or IT Service Manager, tend to be the highest paid within the support field, often earning higher salaries due to leadership responsibilities and experience. Advanced certifications like ITIL or CompTIA can also contribute to higher compensation in these roles.

What cities near Decatur, GA are hiring for It Service Support jobs?

Cities near Decatur, GA with the most It Service Support job openings:

Infographic showing various It Service Support job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,756 per year, or $18.2 per hour.

IT Service Representative (IT Help Desk)

Atlanta, GA • On-site

Athena Information Technology
See more jobs at Athena Information Technologyexternal

$22.50/hr

Full-time

Re-posted 18 days ago

Job description

IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceAbout UsOur mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.Position SummaryAs an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.What You'll DoServe as the first line of IT support for staff via phone, email, and ticketing system.Resolve Tier 1 issues (hardware, software, network, applications).Track, document, and follow up on support tickets.Escalate issues to Tier 2 teams when necessary.Provide user training and support on IT equipment and software.Participate in 24/7 on-call rotation for emergency support.What We're Looking ForHigh school diploma or equivalent (required).1+ year technical support experience or internship.1 IT certification or 2-year Associate's degree.Strong troubleshooting and customer service skills.Experience with ticketing systems, MS Office, and remote support tools.Excellent communication-able to explain technical issues clearly.Why Join Us?Competitive pay + benefits package.Opportunities for career growth and certifications.Supportive, mission-driven team environment.Make a real impact by helping our care centers deliver better service every day.Apply today to bring your IT skills to a place where they matter! 
Job Posted by ApplicantPro