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It Service Support Jobs in Georgia (NOW HIRING)

NEOGOV

IT Service and Support Analyst

Gainesville, GA · On-site

NEOGOV is part of the City of Gainesville's Information Technology department, seeking an IT Service and Support Analyst. The Analyst will support the IT department by collecting, analyzing, and ...

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

IT Service Delivery Systems & Projects Coordinator The Atlanta Public School System is seeking the services of an IT Service Delivery Systems & Projects Coordinator to provide technical support ...

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

The Atlanta Public School System is seeking the services of an IT Service Delivery Systems & Projects Coordinator to provide technical support, system management, and training for the IT Service ...

Labcorp

IT Service Technician

Tucker, GA

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Overnight travel is around 10%. * Support a variety of corporate and local IT projects. Minimum ...

Emory Healthcare

Supervisor, IT Field Services

Decatur, GA · On-site

$100 - $125/hr

Description The Supervisor, IT Field Services oversees daily onsite technology support operations ... Partners with clinical, operational, and IT teams to support service delivery needs Communicates ...

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It Service Support information

What does an IT Service Support job do?

An IT Service Support job involves assisting users with technical issues related to hardware, software, and network systems. Support staff troubleshoot problems, provide solutions, and may use tools like ticketing systems to track requests, often working in help desk or technical support environments.

Which IT Service Support job is the highest paid?

Senior IT Service Support roles, such as IT Support Manager or IT Service Manager, tend to be the highest paid within the support field, often earning higher salaries due to leadership responsibilities and experience. Advanced certifications like ITIL or CompTIA can also contribute to higher compensation in these roles.

What cities in Georgia are hiring for It Service Support jobs?

Cities in Georgia with the most It Service Support job openings:

Infographic showing various It Service Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Service Representative (IT Help Desk)

Atlanta, GA • On-site

Athena Information Technology
See more jobs at Athena Information Technologyexternal

$22.50/hr

Full-time

Re-posted 17 days ago

Job description

IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceAbout UsOur mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.Position SummaryAs an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.What You'll DoServe as the first line of IT support for staff via phone, email, and ticketing system.Resolve Tier 1 issues (hardware, software, network, applications).Track, document, and follow up on support tickets.Escalate issues to Tier 2 teams when necessary.Provide user training and support on IT equipment and software.Participate in 24/7 on-call rotation for emergency support.What We're Looking ForHigh school diploma or equivalent (required).1+ year technical support experience or internship.1 IT certification or 2-year Associate's degree.Strong troubleshooting and customer service skills.Experience with ticketing systems, MS Office, and remote support tools.Excellent communication-able to explain technical issues clearly.Why Join Us?Competitive pay + benefits package.Opportunities for career growth and certifications.Supportive, mission-driven team environment.Make a real impact by helping our care centers deliver better service every day.Apply today to bring your IT skills to a place where they matter! 
Job Posted by ApplicantPro