IT Service Manager
Vienna, VA · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... Manage day-to-day IT support operations and personnel across all tiers. Monitor SLA performance ...
Vienna, VA · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... Manage day-to-day IT support operations and personnel across all tiers. Monitor SLA performance ...
Vienna, VA · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... Manage day-to-day IT support operations and personnel across all tiers. Monitor SLA performance ...
Vienna, VA · On-site
$120K - $140K/yr
Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... Responsibilities may include, but are not limited to: • Manage day-to-day IT support operations ...
Vienna, VA · On-site
$120K - $140K/yr
Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... Responsibilities may include, but are not limited to: • Manage day-to-day IT support operations ...
Ashburn, VA · On-site +1
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
Ashburn, VA · On-site +1
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
Ashburn, VA · On-site +1
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
Ashburn, VA · On-site +1
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
Charlottesville, VA · On-site
... operations, and service delivery across the organization. The team is focused on delivering ... The IT Operations Manager will partner closely with Network Engineering and customer experience ...
Charlottesville, VA · On-site
... operations, and service delivery across the organization. The team is focused on delivering ... The IT Operations Manager will partner closely with Network Engineering and customer experience ...
Winchester, VA · On-site
$62K - $88K/yr
The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT initiatives (remotely) for our KS facility. This role provides frontline end user support and works ...
Winchester, VA · On-site
$62K - $88K/yr
The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT initiatives (remotely) for our KS facility. This role provides frontline end user support and works ...
Hampton, VA · On-site
$204K/yr
Position Title: Director of IT Service Delivery Contract Duration: Direct Hire Work Location: Hampton, VA Employment: Onsite (100%) We are seeking a s.
Hampton, VA · On-site
$204K/yr
Position Title: Director of IT Service Delivery Contract Duration: Direct Hire Work Location: Hampton, VA Employment: Onsite (100%) We are seeking a s.
Winchester, VA · On-site
The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT initiatives (remotely) for our KS facility. This role provides frontline end user support and works ...
Winchester, VA · On-site
The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT initiatives (remotely) for our KS facility. This role provides frontline end user support and works ...
Winchester, VA · On-site
Description The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT initiatives (remotely) for our KS facility. This role provides frontline end user ...
Winchester, VA · On-site
Description The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT initiatives (remotely) for our KS facility. This role provides frontline end user ...
This key position supports the Operations and Program Management Support Services project, providing senior-level expertise in IT service delivery, portfolio management, and strategic planning. The ...
This key position supports the Operations and Program Management Support Services project, providing senior-level expertise in IT service delivery, portfolio management, and strategic planning. The ...
Responsibilities IT Operations & Service Delivery * Lead day-to-day IT operations by coordinating outsourced managed service providers and internal stakeholders to ensure reliable, high-quality ...
Responsibilities IT Operations & Service Delivery * Lead day-to-day IT operations by coordinating outsourced managed service providers and internal stakeholders to ensure reliable, high-quality ...
ResponsibilitiesIT Operations & Service Delivery * Lead day-to-day IT operations by coordinating outsourced managed service providers and internal stakeholders to ensure reliable, high-quality ...
ResponsibilitiesIT Operations & Service Delivery * Lead day-to-day IT operations by coordinating outsourced managed service providers and internal stakeholders to ensure reliable, high-quality ...
Lead enterprise IT operations, including end-user support, service delivery, collaboration platforms, endpoint management, enterprise applications, identity and access administration, and ...
Lead enterprise IT operations, including end-user support, service delivery, collaboration platforms, endpoint management, enterprise applications, identity and access administration, and ...
Lead enterprise IT operations, including end-user support, service delivery, collaboration platforms, endpoint management, enterprise applications, identity and access administration, and ...
Lead enterprise IT operations, including end-user support, service delivery, collaboration platforms, endpoint management, enterprise applications, identity and access administration, and ...
Ashburn, VA · On-site
$139K - $183K/yr
Lead enterprise IT operations, including end-user support, service delivery, collaboration platforms, endpoint management, enterprise applications, identity and access administration, and ...
Ashburn, VA · On-site
$139K - $183K/yr
Lead enterprise IT operations, including end-user support, service delivery, collaboration platforms, endpoint management, enterprise applications, identity and access administration, and ...
Ashburn, VA · On-site
$139K - $183K/yr
Lead enterprise IT operations, including end-user support, service delivery, collaboration platforms, endpoint management, enterprise applications, identity and access administration, and ...
Quick apply
Ashburn, VA · On-site
$139K - $183K/yr
Lead enterprise IT operations, including end-user support, service delivery, collaboration platforms, endpoint management, enterprise applications, identity and access administration, and ...
Alexandria, VA · Hybrid
$100K - $120K/yr
Responsibilities IT Operations & Service Delivery * Lead day-to-day IT operations by coordinating outsourced managed service providers and internal stakeholders to ensure reliable, high-quality ...
Alexandria, VA · Hybrid
$100K - $120K/yr
Responsibilities IT Operations & Service Delivery * Lead day-to-day IT operations by coordinating outsourced managed service providers and internal stakeholders to ensure reliable, high-quality ...
Chantilly, VA · On-site
$123K/yr
Lead the day-to-day management and strategic direction of enterprise IT operations and service delivery activities. * Oversee implementation and execution of Information Technology Service Management ...
Chantilly, VA · On-site
$123K/yr
Lead the day-to-day management and strategic direction of enterprise IT operations and service delivery activities. * Oversee implementation and execution of Information Technology Service Management ...
Chantilly, VA · On-site
$123K/yr
Lead the day-to-day management and strategic direction of enterprise IT operations and service delivery activities. * Oversee implementation and execution of Information Technology Service Management ...
Chantilly, VA · On-site
$123K/yr
Lead the day-to-day management and strategic direction of enterprise IT operations and service delivery activities. * Oversee implementation and execution of Information Technology Service Management ...
Cities in Virginia with the most It Service Delivery Operations Manager job openings:
Vienna, VA • On-site
Full-time
Re-posted 6 days ago
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational leadership, process governance, and continual service improvement.
Position requires on-site support.
Responsibilities may include, but are not limited to:
Manage day-to-day IT support operations and personnel across all tiers.
Monitor SLA performance, queue health, ticket quality, and resolution timeliness.
Drive continuous improvement initiatives for service delivery processes.
Create and maintain service desk procedures, workflows, and knowledge documentation.
Engage with stakeholders to ensure service stability and responsiveness.
Provide leadership guidance, coaching, and performance oversight for support teams.
Sourced by ZipRecruiter