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It Rmm Engineer Jobs in Memphis, TN (NOW HIRING)

All JobsIt Rmm Engineer JobsIt Rmm Engineer Jobs in Memphis, TN

It Rmm Engineer information

See Memphis, TN salary details

$36.4K

$90.5K

$152K

How much do it rmm engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for it rmm engineer in Memphis, TN is $90,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $109,800.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in Memphis, TN?

For It Rmm Engineer jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching It Rmm Engineer jobs in Memphis, TN look for?

The top searched job categories for It Rmm Engineer jobs in Memphis, TN are:

It Rmm Engineer jobs near you
Infographic showing various It Rmm Engineer job openings in Memphis, TN as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $90,503 per year, or $43.5 per hour.

Centralized Services Engineer

Protech Services Group Inc

Memphis, TN • On-site

$55K - $70K/yr

Full-time

Posted 15 days ago

Job description

ProTech Services Group, Inc. is a premier technology services provider and business

consulting company. We are focused on helping businesses leverage their IT solutions

to improve profitability and create growth while emphasizing security. We are a Full-Service

IT company offering: Managed Services, Technology & Consulting , Security Services, Cloud

Services, and Talent Acquisition.

Summary

The Centralized Services Engineer II will play a key role in ensuring the ongoing

performance, security, and stability of managed client environments. Operating within the

Centralized Services team, you will maintain automation systems, perform proactive

maintenance tasks, execute patching and scripting activities, and support infrastructure

monitoring efforts. You will collaborate closely with Service Desk, NOC, and Professional

Services teams to ensure a seamless client experience.

Job Description

• Manage and maintain RMM tools (e.g., ConnectWise Automate, N-able, Atera,

etc.)

• Execute and optimize patch management, antivirus, and backup monitoring

processes

• Develop and maintain PowerShell or other scripts to automate recurring tasks

• Deploy standardized software and configurations across client environments

• Monitor and respond to alerts, ensuring proactive remediation before client

impact

• Maintain documentation and configurations in the PSA and documentation

platforms (e.g., IT Glue, Hudu)

• Assist with onboarding new clients into centralized systems

• Participate in compliance initiatives (e.g., HIPAA, NIST, ISO) via standardized

controls

• Collaborate with Service Desk and Project teams to coordinate proactive work

and escalations

• Analyze trends in system health data to recommend improvements

• Maintain patching compliance reports and health dashboardsRequirements

• Associates Degree in Information Technology, Computer Science, or related field

preferred

• 2–4 years of experience in a technical support, IT administration, or Centralized

Services role within an MSP or similar environment

• Hands-on experience with RMM tools and scripting (e.g., PowerShell, Bash,

Python)

• Proficiency in Windows Server, Active Directory, Microsoft 365, and Azure

• Strong understanding of endpoint management, patching processes, and

monitoring solutions

• Ability to write, test, and troubleshoot automation scripts

• Experience working with backup platforms (e.g., Veeam, Datto, Acronis)

• Solid knowledge of network fundamentals (TCP/IP, DNS, VPN, etc.)