ZipRecruiter

Log In

1

It Performance Jobs (NOW HIRING)

Zantech

IT Performance Management SME

Ashburn, VA · On-site +1

Zantech is looking for a talented IT Performance Management SME to contribute to the success of our upcoming Operations and Program Management Support Services project for a Hybrid role based out of ...

Zantech

IT Performance Management SME

Ashburn, VA · On-site +1

Zantech is looking for a talented IT Performance Management SME to contribute to the success of our upcoming Operations and Program Management Support Services project for a Hybrid role based out of ...

DTCC

IT Business Management Director

Tampa, FL · On-site

The Director of IT Performance Management will strengthen the transparency, governance, and effectiveness of IT performance reporting across DTCC. This role leads the development and ongoing ...

Revel Staffing

IT Manager

San Francisco, CA · On-site

$111K - $137K/yr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

Revel Staffing

IT Manager

San Francisco, CA · On-site

$95K - $125K/hr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

Revel Staffing

IT Manager

Reno, NV · On-site

$94K - $116K/yr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

Revel Staffing

IT Manager

Indianapolis, IN · On-site

$90K - $111K/yr

IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user ...

Revel Staffing

IT Manager

Tulsa, OK · On-site

$85K - $115K/hr

Track IT performance metrics, service levels, and recurring support issues * Improve user experience through timely, professional technical support * Identify opportunities to streamline IT workflows ...

Revel Staffing

IT Manager

Bellingham, WA · On-site

$85K - $115K/hr

Track IT performance metrics, service levels, and recurring support issues * Improve user experience through timely, professional technical support * Identify opportunities to streamline IT workflows ...

Revel Staffing

IT Manager

Allentown, PA · On-site

$85K - $115K/hr

Track IT performance metrics, service levels, and recurring support issues * Improve user experience through timely, professional technical support * Identify opportunities to streamline IT workflows ...

Revel Staffing

IT Manager

Bellingham, WA · On-site

$98K - $121K/yr

Track IT performance metrics, service levels, and recurring support issues * Improve user experience through timely, professional technical support * Identify opportunities to streamline IT workflows ...

next page

Showing results 1-20

All JobsIt Performance Jobs

It Performance information

See salary details

$40K

$99.5K

$153.5K

How much do it performance jobs pay per year?

As of Sep 12, 2026, the average yearly pay for it performance in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.
Infographic showing various It Performance job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.

IT Performance Management SME

Ashburn, VA • On-site, Remote

Zantech
IT Services • 51 - 200 employees
Learn more about Zantechexternal

Full-time

PTO

Re-posted 7 days ago

Job description

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team!
Zantech is looking for a talented IT Performance Management SME to contribute to the success of our upcoming Operations and Program Management Support Services project for a Hybrid role based out of Ashburn, VA.
IT Performance Management SME Responsibilities
The Contractor shall provide an IT Performance Management Subject Matter Expert (SME) who will serve as the lead technical and analytical resource for portfolio oversight. This SME is notresponsible for the IT service delivery lifecycle itself; that is the responsibility of the integratorcontract. Instead, this SME is responsible for viewing the integrator's work through the ServiceDelivery and Resource Allocation (SDRA) program control lens. They will provide the
analytical rigor required to assess performance, validate efficiency, and inform Governmentgovernance decisions.
Key Responsibilities:
• Metric and SLA Development: Provide expert guidance in the development of meaningful KPIs and SLAs to measure integrator performance, focusing on value, costeffectiveness,and alignment with Government objectives.
• Performance Data Analysis: Analyze technical, financial, and operational data from the integrator and portfolio systems to identify trends, evaluate performance against established baselines, and surface risks or opportunities. CBP/SAS/BEMSD/Service Delivery and Resource Allocation Management Support
• Governance Support: Translate complex performance data into clear, data-informed recommendations for Government governance bodies (e.g., ERB, PRR, CCB).
• Framework Implementation: Support the PM in the technical design and implementation of the Performance Management Framework, including the logic for dashboards, health models, and automated reports.
Minimum Qualifications:
• Education: A Bachelor of Arts (BA) or Bachelor of Science (BS) degree in IT,
Computer Science, Information Systems, or a related field.
• Experience:
o Ten (10) or more years of experience in IT governance, performance management, or a program control environment.
o Demonstrated experience with IT service management frameworks (e.g., ITIL, COBIT) and their application in measuring vendor performance.
o Proven experience developing and analyzing performance metrics (KPIs/SLAs) for large-scale IT service contracts.
• Skills: Demonstrated expertise in data analysis, business intelligence tools, and communicating technical findings to both technical and non-technical stakeholders.
Required Security Clearance:
  • US Citizenship
  • Active Top Secret or higher clearance, per contract requirements.
  • Ability to obtain and maintain a DHS clearance is required; active DHS CBP clearance is preferred

"Outstanding Performance...Always!"
Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!

Apply