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It Operations Manager Jobs in Rochester, MI (NOW HIRING)

... management in the automotive industry. With around 86,000 employees in 21 countries and EUR 3.9 ... We are looking for an IT Specialist, responsible to receive incoming tickets independent from the ...

... management in the automotive industry. With around 86,000 employees in 21 countries and EUR3 ... We are looking for an IT Specialist, responsible to receive incoming tickets independent from the ...

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Operations Manager - Managed IT Services AG Schwallbach LLC (AGS) On-Site - Madison Heights, MI | Full-Time | Reports to: Owner/CEO AGS is as Michigan-based managed IT service and CMMC compliance ...

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IT Manager (Manufacturing)

Farmington Hills, MI ยท On-site

$93K - $114K/yr

This role is responsible for ensuring smooth IT operations, coordinating project activities, addressing technical issues, and maintaining strong communication with upper management and global ...

... an IT operations perspective. Serves as a liaison between senior leaders across business areas and ... Participates in the development and management of, and has direct impact upon, budgeting, cost ...

... an IT operations perspective. Serves as a liaison between senior leaders across business areas and ... Participates in the development and management of, and has direct impact upon, budgeting, cost ...

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Director, Information Technology

Novi, MI ยท On-site

$141.90 - $222.86/hr

Lead digital transformation initiatives that improve operational performance, automation, data ... Lead ERP modernization efforts, upgrade strategies, application lifecycle management, and total ...

Manager, IT Senior

Auburn Hills, MI ยท On-site

$124K - $124K/yr

Drive operational compliance, audit readiness, data protection, business continuity planning, and enforcement of IT/OT policies and standards. 5. Regional Project & Portfolio Management * Own the ...

Travel 5% * Manage Others Yes Description The Director of Information Technology is responsible for providing strategic leadership and oversight of the organization's technology operations across ...

Drive operational compliance, audit readiness, data protection, business continuity planning, and enforcement of IT/OT policies and standards. 5. Regional Project & Portfolio Management * Own the ...

IT Manager

Novi, MI ยท On-site

$89K - $109K/yr

This role owns IT strategy and governance, cybersecurity, infrastructure and operations, business ... Collaboration: Manage Windows/macOS/iOS/Android endpoints and MDM; standardize images/patch ...

IT Manager

Troy, MI ยท On-site

$80K/yr

The IT Manager supervises the IT Technician and is the operational owner of every IT system the company runs. This is an on-site role based at our Troy corporate office. Key Responsibilities Systems ...

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It Operations Manager information

See Rochester, MI salary details

$40K

$100.2K

$150.5K

How much do it operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for it operations manager in Rochester, MI is $100,236.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $120,100.00 per year, depending on experience, location, and employer.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs

What job categories do people searching It Operations Manager jobs in Rochester, MI look for?

The top searched job categories for It Operations Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for It Operations Manager jobs?

Cities near Rochester, MI with the most It Operations Manager job openings:

Infographic showing various It Operations Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,236 per year, or $48.2 per hour.

IT Operations Specialist

LEONI

Farmington Hills, MI โ€ข On-site

Full-time

Re-posted 15 hours ago


Job description

Company Description
LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and EUR 3.9 billion in sales in 2025, we are a leading supplier of complex wiring systems and customer-specific cable harnesses.
We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.
Since mid-2025, we have been part of the Luxshare Group, one of the world's leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.
Job Description
We are looking for an IT Specialist, responsible to receive incoming tickets independent from the communication channel, performs high-level analysis and qualification of the ticket and ensures that the tickets are solved or routed right according to the next level of support.
Candidates should be able to:
  • Responds to incoming calls / mails / chats / Self-service portal contacts / service requests based on GSD standards
  • Diagnoses and resolve issues with the help of developed knowledge and knowledge base
  • Cold / Warm transfer of unresolved Tickets to higher Levels
  • Asks additional questions to End User if requested by higher Levels
  • Accurate recording of issues in the ITSM Ticketing Tool of Customer and assigns to the appropriate team for execution
  • Handles incoming user / access permission request as well as other service requests until execution
  • Identifies tickets for Knowledge base
  • Maintain and support a high availability of Data Center infrastructure
  • Supports users with extended knowledge to resolve Tickets in the specific knowledge area. (E.g. SAP, Microsoft Office, VPN, Exchange, Cisco Collaboration Platform, Mobile Devices)
  • Performs ticket analyzes (second level) including information requests to the end user
  • Solves tickets and communicates solution description / Knowledge base article
  • Handles Non-Standard Service Requests on expert level
  • Determines the quality and completeness of ticket's transferred

Qualifications
Qualifications:
  • Bachelor's degree of Information System Management or related
  • 2+ years of prior Helpdesk experience
  • Preferred ITIL Foundation Certification
  • Excellent communication skills in English (Both written and verbal)

We offer:
All the benefits of a top employer committed to further development, intercultural exchange and innovation.
Self-determined and flexible working and home office options
Additional Information
Benefit offerings to be discussed throughout interview process.
People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.
LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.
LEONI Wiring Systems, Inc.