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It Operations Manager Jobs in Champaign, IL (NOW HIRING)

CVS Health

Operations Manager

Mahomet, IL · On-site

$19 - $29/hr

... information to store crew and supervisors in an open and timely manner Support Store Manager with ... operational and service improvement 2. Customer Service Assist customers with their questions ...

Raising Cane's

Operations Manager

Champaign, IL · On-site

$23 - $23.75/hr

Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ... New Restaurant opening experience Additional Information All your information will be kept ...

Raising Cane's

Operations Manager

Champaign, IL

Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ... New Restaurant opening experience Additional Information All your information will be kept ...

Raising Cane's

Operations Manager

Champaign, IL · On-site

$23 - $23.75/hr

Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ... New Restaurant opening experience Additional Information All your information will be kept ...

Raising Cane's

Operations Manager

Champaign, IL

$23 - $23.75/hr

Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ... New Restaurant opening experience Additional Information All your information will be kept ...

Raising Cane's

Operations Manager

Champaign, IL · On-site

$23 - $23.75/hr

Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ... New Restaurant opening experience Additional Information All your information will be kept ...

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All JobsIt Operations JobsIt Operations Manager JobsIt Operations Manager Jobs in Champaign, IL

It Operations Manager information

See Champaign, IL salary details

$43.6K

$109.1K

$163.7K

How much do it operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for it operations manager in Champaign, IL is $109,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $130,700.00 per year, depending on experience, location, and employer.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs

What job categories do people searching It Operations Manager jobs in Champaign, IL look for?

The top searched job categories for It Operations Manager jobs in Champaign, IL are:

What cities near Champaign, IL are hiring for It Operations Manager jobs?

Cities near Champaign, IL with the most It Operations Manager job openings:

It Operations Manager jobs near you
Infographic showing various It Operations Manager job openings in Champaign, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $109,058 per year, or $52.4 per hour.

IT Manager

State Universities Retirement System of Illinois

Champaign, IL • On-site

$95K - $116K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

IT Manager

Develop people. Build structure. Drive modernization. Deliver impact.


Location: Champaign, IL

Job Type: Full-time

Classification: IT Manager/Administrative Coordinator

Reports to: Director of IT Operations & Services

The IT Manager role offers the opportunity to lead two critical operational teams and shape SURS’ evolving technology landscape. Ideal candidates are energized by guiding technical professionals, improving operational processes, and helping modernize core infrastructure. This position is well suited for someone who values purposeful leadership, enjoys translating technical considerations into actionable decisions, and wants to contribute to a mission‑driven organization building a stronger, more forward‑looking IT foundation.


What You’ll Do

The IT Manager oversees the daily operations of the IT Operations Team, which includes Infrastructure and Endpoints/User Services. This position provides leadership and supervision to technical and support staff, ensuring reliable service delivery, high-quality customer support, operational consistency, and adherence to IT policies, security requirements, and compliance standards. The IT Manager leads operational technical projects, coordinates cross-team and vendor activities, partners closely with Governance, Risk & Compliance (GRC) and Security teams, and ensures effective execution of IT Operational processes under the strategic direction of the Director of IT Operations & Services.

Main Duties
  • Manage day-to-day operations of the IT team
    • Provide daily leadership and supervision for Infrastructure and Endpoints/User Services team members.
    • Monitor and ensure high-quality customer service, timely ticket resolution, and consistent adherence to service delivery standards.
    • Oversee staff scheduling, task assignments, performance evaluations, coaching, and professional development.
    • Ensure team operations align with established IT procedures, service expectations, security policies, and compliance requirements.
    • Maintain operational readiness, coverage, and continuity across all supported systems and services.
    • Conduct hiring, onboarding, coaching, training, performance evaluations, and corrective action as appropriate.
  • Lead and execute operational and technical projects
    • Plan, organize, and deliver operational and infrastructure projects within IT operations, including system upgrades, endpoint lifecycle initiatives, and service enhancement efforts.
    • Track project timelines, risks, milestones, documentation, and status updates.
    • Manage logistics and follow-through for disaster recovery testing and readiness under Director-led strategic planning.
    • Ensure project activities are executed according to established standards, procedures, and technical requirements.
  • Coordinate with other teams, departments, and external vendors
    • Serve as the primary operational liaison across IT Operations, collaborating with Team Leads, Application Development, Security, and other internal stakeholders.
    • Partner with GRC and Security to implement required controls, support compliance activities, remediate audit findings, and ensure operational procedures align with governance and security policies.
    • Coordinate with vendors for scheduling, documentation, deliverables tracking, service quality review, and procurement-related tasks.
    • Communicate operational impacts, dependencies, and updates to stakeholders across the organization.
  • Provide stewardship of IT operational resources
    • Oversee inventory, lifecycle, and compliance management for hardware, software, licenses, and support contracts.
    • Ensure operational documentation, procedures, and inventories are accurate, current, and aligned with organizational and audit standards.
    • Provide operational inputs for budgeting and resource forecasting.
    • Identify opportunities to improve cost efficiency, operational performance, and service reliability.
    • Reviews and approvals of routine operational purchases for the IT Operations team.
  • Perform additional duties as assigned
    • Carry out other job-related responsibilities to support IT Operations and organizational objectives as needed.



Required Qualifications
  1. Any one or any combination totaling 5 years (60 months) from the following categories:
    1. College coursework which includes Information Technology (IT), IT Management, Programming, IT Systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
    2. Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field, which includes supervisory or lead worker capacity.
  2. Minimum of 4 years of progressively responsible experience in leading and managing an IT team or organization.

Preferred Qualifications
  • Prior experience as a Windows Systems Administrator, with strong infrastructure knowledge.
  • Demonstrated experience leading infrastructure modernization or technical lifecycle projects.
  • Strong project management skills (certification a plus).
  • Experience collaborating with Security and GRC teams and applying security requirements operationally.
  • Experience managing vendors, contracts, and technical deliverables.
  • Familiarity with ITIL or other service management frameworks.
  • Budget management experience.


Knowledge, Skills & Abilities
  • Knowledge of the systems and operations used within the areas and departments of responsibility.
  • Strong supervisory, project management, administrative, and budget management skills are required.
  • Excellent verbal and written communication skills.
  • Ability to oversee and coordinate activities of assigned staff.
  • Ability to effectively communicate with other colleagues, supervisors, administrative staff, and other campus/agency units.
  • Ability to identify and resolve technical and personnel problems.
  • Ability to effectively communicate and professionally interact with all staff levels.
  • Ability to maintain confidentiality with information processed, stored, transmitted, or accessed by the systems is required.


Work Environment & Compensation
  • Full-time position based in Champaign, IL
  • Fully in-office during initial training; potential hybrid schedule available afterward
  • The starting salary range for this position is $107,423 - $119,359. This is a competitive salary, taking into consideration experience and internal equity.
  • Standard 37.5-hour work week

 

Benefits That Matter
      • State of Illinois insurance benefits including medical, dental, and vision
      • Participation in the SURS retirement plan
      • Paid vacation, sick leave, and 10 paid holidays
      • 2 floating holidays after 6 months
      • Paid parental leave after 6 months
      • Flexible, professional work environment
      • Free parking
      • Find more details regarding the benefits SURS offers at: SURS Employee Benefits - SURS



About SURS

The State Universities Retirement System (SURS) administers retirement, disability, survivor, and death benefits for over 255,000 members across Illinois public higher education institutions. Founded in 1941, SURS manages more than $30 billion in assets and is committed to delivering accurate, timely, and compassionate service to members throughout their careers and lives.

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