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It Operations Engineer Jobs in New York (NOW HIRING)

Harvey

IT Operations Analyst

New York, NY · On-site

$109K - $163K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology ... They partner closely with engineering, security, and cross-functional stakeholders to maintain ...

Baseten

IT Support / Operations Engineer

New York, NY · On-site

$125K - $170K/yr

THE ROLE We are looking for an NYC-based IT Support / Operations Engineer to join Baseten as we continue to scale our IT team. In this role, you will play a critical part in bringing our technical ...

Galaxy

Assoc, AI & IT Operations Engineer

New York, NY · On-site

... IT, security, and AI engineering needs as priorities shift. This person should be organized ... Handling operational cleanup, organization, process follow-through, and general support tasks to ...

SOLV Energy

IT Operations Manager

Edison, NJ · On-site

Summary: IT Operations Manager oversees the M365 Systems Administration team and the day-to-day operations, work management, and continuous process improvement of the IT Operations function. The ...

KWI

IT Operations Specialist

Melville, NY · On-site

$85K/yr

IT Operations Specialist Department: Systems Ops Employment Type: Full Time Location: Melville, NY ... You will partner with a collaborative group of engineers, administrators, and client support ...

KWI

IT Operations Specialist

Melville, NY

You will partner with a collaborative group of engineers, administrators, and client support ... As an IT Operations Specialist, you excel at the following core competencies * Adaptive ...

Delta System and Software Inc.

DevOps Engineer

Iselin, NJ · On-site

$53.50 - $73.25/hr

Work closely with cross-functional teams including developers, data scientists, and IT operations. * Document infrastructure designs, configurations, and procedures. * Provide training and support to ...

CertiK

IT Operations Specialist

New York, NY · On-site +1

$70K - $90K/yr

Bachelor's Degree in Computer Science, Engineering or related field * 2+ years of experience in ... IT support, help desk, office IT, or a related field preferred * Basic understanding of computer ...

Jane Street

Security Operations Engineer

New York, NY · On-site

Providing guidance and support to the broader IT department and IT Operations team as security ... Developing both technical and non-technical solutions in collaboration with engineering teams to ...

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It Operations Engineer information

See New York salary details

$39.4K

$93K

$147.7K

How much do it operations engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for it operations engineer in New York is $93,024.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $102,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Engineer, and why are they important?

To thrive as an IT Operations Engineer, you need a solid background in systems administration, network management, troubleshooting, and a relevant degree or certifications like CompTIA, Cisco, or Microsoft. Familiarity with monitoring tools (e.g., Nagios, Splunk), cloud platforms (AWS, Azure), and automation scripts (PowerShell, Python) is typically required. Strong problem-solving, communication, and teamwork skills help you effectively address issues and collaborate with cross-functional teams. These skills and qualities are crucial for maintaining system uptime, ensuring security, and supporting seamless business operations.

What is the difference between It Operations Engineer vs Network Engineer?

AspectIt Operations EngineerNetwork Engineer
CredentialsIT certifications (e.g., CompTIA, Cisco, Microsoft)Networking certifications (e.g., CCNA, CCNP)
Work EnvironmentIT departments, data centers, cloud environmentsNetwork infrastructure, enterprise networks, data centers
Employer & Industry UsageTech companies, large enterprises, service providersTelecommunications, IT services, large organizations
Common Search & Comparison IntentUnderstanding roles in IT operations and supportFocus on network setup, maintenance, and troubleshooting

The It Operations Engineer and Network Engineer roles overlap in certifications and work environments but differ mainly in scope. It Operations Engineers focus on overall IT systems, including servers, cloud services, and infrastructure management. Network Engineers specialize in designing, implementing, and maintaining network infrastructure. Both roles are vital in IT but serve distinct functions within organizations.

What is an IT Operations Engineer?

An IT Operations Engineer is a professional responsible for maintaining and managing an organization's IT infrastructure, including servers, networks, and software systems. They ensure that technology services are available, reliable, and running efficiently to support business operations. Their duties often include monitoring system performance, troubleshooting technical issues, implementing upgrades, and ensuring compliance with security policies. IT Operations Engineers also collaborate with other IT staff to optimize workflows and prevent downtime.

Which IT Operations Engineer job is the highest paid?

The highest-paid IT Operations Engineer roles are typically senior or specialized positions, such as Cloud Operations Engineers or Infrastructure Managers, often earning six-figure salaries. These roles usually require advanced certifications, extensive experience, and expertise in cloud platforms like AWS or Azure, as well as strong skills in automation and security.

How does an IT Operations Engineer typically collaborate with other departments to resolve technical issues?

IT Operations Engineers frequently work alongside teams such as development, security, and help desk support to troubleshoot and resolve system or network issues. Collaboration often involves participating in incident response calls, coordinating planned maintenance, and communicating technical details to both technical and non-technical stakeholders. Effective teamwork and clear communication are essential, as solutions often require input or action from multiple departments to restore or maintain system reliability.

What are popular job titles related to It Operations Engineer jobs in New York?

For It Operations Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching It Operations Engineer jobs in New York look for?

The top searched job categories for It Operations Engineer jobs in New York are:

What cities in New York are hiring for It Operations Engineer jobs?

Cities in New York with the most It Operations Engineer job openings:

It Operations Engineer jobs near you
Infographic showing various It Operations Engineer job openings in New York as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,024 per year, or $44.7 per hour.

IT Operations Analyst

Harvey

New York, NY • On-site

$109K - $163K/yr

Full-time

Re-posted 26 days ago

Job description

Why Harvey
At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today - and we're just getting started.
Role Overview
We're seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our New York City office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey.
The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee-from new hires to senior leadership-has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI-where initiative, technical curiosity, and a service-first mindset have outsized impact.
You'll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.
What You'll Do
  • Create a great employee experience through hands-on IT support for employees in our New York City office.
  • Support onboarding and offboarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
  • Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.
  • Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.
  • Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
  • Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
  • Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
  • Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.
  • Collaborate with the IT team on automation, documentation, and process improvements.
What You Have
  • 3+ years of experience in IT support experience in a fast-paced startup or tech environment.
  • Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
  • Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
  • Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.
  • Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.
  • A proactive, employee-first mindset-you notice problems before they're reported and take initiative to fix them.
  • Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.
Bonus Points
  • Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.
  • Experience managing MDM tools like Jamf, Kandji, or Intune.
  • Experience with Microsoft Office and Windows.
Compensation
$109,100 - $163,700
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

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