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It Operations Assistant Jobs in Toronto, ON (NOW HIRING)

IT Director

Mississauga, ON

CA$105K - CA$175K/yr

Drive continuous improvement in IT service delivery and operational efficiency Infrastructure ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Develop and execute IT strategy aligned with business objectives and operational needs. * Lead ... mentor, and support IT staff while remaining directly involved in technical work. * Act as a senior ...

IT Administrator

Mississauga, ON · On-site

CA$55K - CA$75K/yr

... operations * Perform routine system checks and respond to incidents related to IT services, ... * Assist in identifying and recommending improvements to IT systems, tools, and processes to ...

IT Manager

Toronto, ON · On-site

$70K - $80K/yr

We are looking for an experienced, strategic, and hands-on IT Manager to lead our technology operations and support our broadcast and corporate infrastructure. Position Overview As the IT Manager, ...

IT Audit Manager

Woodbridge, ON · On-site

CA$110K - CA$145K/yr

The candidate will also assist the Chief Internal Auditor in managing the audit department operations. As a member of the leadership team, the IT Audit Manager will, as needed, be involved in various ...

IT Senior Internal Auditor

Toronto, ON · Hybrid

CA$100K - CA$120K/yr

... IT to assist Senior Management in the achievement of the Company's strategic objectives. As a ... operations, scoping the audit, identifying risks and controls, design and execution of testing ...

IT Service Coordinator

Toronto, ON · On-site

CA$65K - CA$85K/yr

... 're looking for an IT Service Coordinator to join a growing managed IT and cybersecurity ... Support operational technology (OT) service coordination * Coordinate third-party vendors ...

IT Service Coordinator

Toronto, ON · Hybrid

CA$65K - CA$85K/yr

... 're looking for an IT Service Coordinator to join a growing managed IT and cybersecurity ... Support operational technology (OT) service coordination * Coordinate third-party vendors ...

Showing results 21-40

It Operations Assistant information

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of It Operations jobs in Toronto, ON?

The most popular types of It Operations jobs in Toronto, ON are:

What are popular job titles related to It Operations Assistant jobs in Toronto, ON?

For It Operations Assistant jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching It Operations Assistant jobs in Toronto, ON look for?

The top searched job categories for It Operations Assistant jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for It Operations Assistant jobs?

Cities near Toronto, ON with the most It Operations Assistant job openings:

Infographic showing various It Operations Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

CA$105K - CA$175K/yr

Full-time

Re-posted 24 days ago


Job description

about us

OTI Lumionics is developing advanced materials-by design-using quantum simulations, machine learning and real-world testing in pilot production. We are currently focused on key enabling materials for OLED displays that will be used in next-generation consumer electronics and automotive. Our advanced electrode materials, and associated manufacturing technology, are being used to build transparent displays and lighting. We work closely with our partners and customers to design new materials that are mass-production ready. Using our computational Materials Discovery Platform, we can rapidly iterate new materials, allowing fast turnaround time to meet our customers' needs.

Workplace type

On-Site

primary responsibilities

Strategy & Leadership

  • Define and execute the IT strategy, roadmap, and governance framework aligned with business objectives
  • Act as a trusted advisor to leadership on technology investments, risks, and opportunities
  • Drive continuous improvement in IT service delivery and operational efficiency

Infrastructure & Operations

  • Oversee design, implementation, and ongoing management of IT infrastructure (cloud, onprem, network, and endpoints)
  • Ensure high availability, performance, and scalability of systems supporting a growing and distributed workforce
  • Establish and enforce IT policies, procedures, and documentation standards
  • Direct IT service management practices (incident, change, and problem management)

Security & Risk Management

  • Lead cybersecurity strategy, including risk assessments, vulnerability management, and user awareness programs
  • Ensure protection of systems through best practices, employee training, and phishing simulations
  • Oversee compliance with regulatory, security, and data protection requirements
  • Develop and maintain business continuity and disaster recovery plans

Projects, Vendors & Innovation

  • Lead major IT initiatives, including system upgrades, migrations, and digital transformation efforts
  • Evaluate and implement new technologies, tools, and vendors to improve performance and cost-efficiency
  • Manage vendor relationships, contracts, and service delivery
  • Forecast, budget, and advocate for IT investments and resource planning

Operations & Service Delivery

  • Oversee provisioning, configuration, and lifecycle management of hardware, software, and IT assets
  • Ensure efficient onboarding/offboarding processes and identity/access management
  • Support remote and in-office employees with reliable IT services and tools
  • Maintain asset inventory, licensing compliance, and procurement processes
  • Ensure regular system monitoring, patching, maintenance, and upgrades across all environments

Health, Safety & Compliance

  • Promote secure, compliant, and sustainable IT practices
  • Ensure compliance with environmental policies, procedures, and objectives, and actively participate in the identification and reduction of environmental impacts related to the role
  • Adhere to health and safety protocols, report hazards, and contribute to maintaining a safe and healthy work environment for all employees
  • Other ad hoc duties as assigned
profile
  • 10+ years of progressive IT experience, including infrastructure and operations leadership
  • Proven experience developing and executing IT strategy and managing enterprise environments
  • Strong background in cybersecurity, cloud platforms, and infrastructure management
  • Experience leading projects, vendors, and cross-functional initiatives
  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
required skills
  • IT strategy & governance
  • Infrastructure & cloud architecture
  • Cybersecurity & risk management
  • IT operations & service delivery
  • Vendor & budget management
  • Leadership, communication, and stakeholder engagement
$105,000 - $175,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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