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It Operations Assistant Jobs in South Fulton, GA

IT Program Manager

Atlanta, GA · On-site

$110 - $150/hr

Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...

This is an operations-focused leadership role. The Director executes and maintains our security and ... Key Responsibilities * Lead IT operations across all Boxcar companies (Highland, Valor, Vybe ...

Director of Technology Operations

Atlanta, GA · On-site +1

$160K - $180K/yr

The Role We Need We're hiring a Director of Technology Operations to lead the three functions that ... information. These tools assist our recruitment team but do not replace human judgment. Final ...

The Role We Need We're hiring a Director of Technology Operations to lead the three functions that ... information. These tools assist our recruitment team but do not replace human judgment. Final ...

This is an operations-focused leadership role. The Director executes and maintains our security and ... Key Responsibilities * Lead IT operations across all Boxcar companies (Highland, Valor, Vybe ...

The Role We Need We're hiring a Director of Technology Operations to lead the three functions that ... information. These tools assist our recruitment team but do not replace human judgment. Final ...

Partner with IT Operations, Security, and Service Desk teams to deliver a high-quality end-user technology experience. Assist with workplace technology projects, office technology enhancements, and ...

Additionally, this role supports operational execution of asset processes-ensuring precise hardware ... Leverage GenAI assistants and prompt-engineering capabilities within GIA (Geotab's internal AI ...

The ideal candidate is self-motivated, tech-savvy and has a high capacity to handle multiple tasks ... Additional Information All your information will be kept confidential according to EEO guidelines.

The ideal candidate is self-motivated, tech-savvy and has a high capacity to handle multiple tasks ... Additional Information All your information will be kept confidential according to EEO guidelines.

Senior IT Auditor

Atlanta, GA · On-site

$89K - $117K/yr

Evaluate the risk management strategies in place for IT operations and systems. * Develop actionable recommendations to address identified weaknesses in IT controls, ensuring improvement in security ...

Senior IT Auditor

Atlanta, GA · On-site

$89K - $117K/yr

Evaluate the risk management strategies in place for IT operations and systems. * Develop actionable recommendations to address identified weaknesses in IT controls, ensuring improvement in security ...

Senior IT Auditor

Atlanta, GA · On-site

$89K - $117K/yr

Evaluate the risk management strategies in place for IT operations and systems. * Develop actionable recommendations to address identified weaknesses in IT controls, ensuring improvement in security ...

Sr IT Internal Auditor

Atlanta, GA · Hybrid

$90K - $118K/yr

... * Assist in the annual IT risk assessment and the development of the audit plan. * Support integrated audits, including operational and financial reviews, as needed. Minimum Qualifications:

Sr IT Internal Auditor

Atlanta, GA · Hybrid

$90K - $118K/yr

... * Assist in the annual IT risk assessment and the development of the audit plan. * Support integrated audits, including operational and financial reviews, as needed. Minimum Qualifications:

Showing results 41-60

It Operations Assistant information

See South Fulton, GA salary details

$10

$18

$29

How much do it operations assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it operations assistant in South Fulton, GA is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.20 per hour, depending on experience, location, and employer.

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

Infographic showing various It Operations Assistant job openings in South Fulton, GA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,088 per year, or $18.8 per hour.

IT Program Manager

Cosm

Atlanta, GA • On-site

$110 - $150/hr

Other

Re-posted 21 days ago


Job description

Summary:

We are seeking a results-driven IT Program Manager to oversee and coordinate a live event technology-focused program and initiatives within our organization. This individual will be responsible for ensuring that the Venue IT team is efficiently operationalized and focused on continuous improvement. Additionally, the IT Program Manager will facilitate and ensure all projects are delivered on time, within scope, and on budget, while meeting high-quality standards and operational KPI’s. The ideal candidate will have strong leadership, communication, and problem-solving skills, with a proven track record of managing complex, cross-functional programs in fast-paced environments with a focus on identifying process improvement opportunities and the innate ability to manage people who are not direct reports.

Responsibilities:
  • Define program goals, objectives, and success metrics (KIP’s) aligned with overall business strategy and goals.
  • Develop comprehensive program roadmaps, timelines, and deliverables.
  • Identify and assess program risks, dependencies, and impact on other business areas.
  • Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program’s portfolio.
  • Manage resource schedules to ensure optimal use of personnel, budgets, and technology tools.
  • Oversee budgeting, forecasting, and financial analysis for program-related costs.
  • Lead cross-functional teams where necessary, technical teams, and external vendors.
  • Facilitate regular status meetings, ensuring clear communication of operational progress, risks, and issues.
  • Promote a collaborative environment, encouraging knowledge sharing and teamwork.
  • Serve as the primary point of contact for program-related communication with executive leadership and business stakeholders.
  • Provide regular updates on program status, KPIs, and potential risks or issues.
  • Align program deliverables with stakeholder expectations and business objectives.
  • Establish and maintain program governance processes to ensure compliance with organizational standards.
  • Continuously evaluate and refine program management methodologies and best practices.
  • Drive lessons learned reviews and implement improvements for future programs.
  • OptimizeIT department operations by surfacing processes for further automationand potential efficiency improvements.
Experience:
  • Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (Master’s degree a plus).
  • PMP, PgMP, Scrum Master or related project/program management certification preferred.
  • 5+ years of experience in leading and managing large-scale IT programs or projects.
  • Demonstrated success in managing complex operational programs. Hospitality or Live Event experience is a plus.
  • Demonstrated success in delivering complex, cross-functional initiatives on-time and within budget.
  • Hands-on experience with both traditional (Waterfall) and Agile/Scrum methodologies.
  • Familiarity with IT infrastructure, software development lifecycles, and cloud-based solutions.
  • Strong understanding of support ticketing and project management tools (e.g., ServiceNow, MS Project, Smartsheets, JIRA, Trello, Asana).
  • Excellent knowledge of budgeting and resource allocation procedures.
  • Exceptional communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders.
  • Strong leadership and interpersonal skills, capable of motivating cross-functional teams.
  • Solid analytical and problem-solving abilities to anticipate and mitigate risks effectively.
Preferred Experience:
  • Previous experience working in an IT service role.
  • Previous experience managing a teams of people (without direct reports).
  • Previous experience working in live entertainment, large scale hospitality or venue environments.
  • Strong working knowledge of ServiceNow for IT Service Management and IT Operations Management.

All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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