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It Operations Assistant Jobs in Philadelphia, PA

MyManagedTech

IT Operations Manager

Mount Laurel, NJ · On-site

$90K/yr

... and/or assist in ongoing projects and day-to-day demands   - Organize, coordinate, and ...   - Technologies we work with:     NinjaOne RMM     Unifi/Ubiquiti ...

PKR

Manager of IT Operations & Infrastructure

Exton, PA · Hybrid

$125K - $160K/yr

What Our Client Needs Our client is seeking a Manager of IT Operations & Infrastructure to lead enterprise technology operations, infrastructure, end-user support, and internal systems. This leader ...

Arctiq

Director of Information Technology

Blue Bell, PA · On-site

$200K - $210K/yr

This senior role serves as the primary IT architect and operations leader, responsible for designing and delivering technology solutions that support current and future business initiatives while ...

MASTER TRADES GROUP

IT Support Specialist

Boothwyn, PA · On-site

$29 - $36/hr

Coordinate with third-party vendors supporting Microsoft 365 and other managed services. * Assist with software deployments, upgrades, testing, and issue resolution. IT Operations * Manage computer ...

Bloxley

IT Systems & WebOps Engineer

Wilmington, DE · On-site

$75 - $95/hr

This hybrid role bridges IT operations and frontend web development, perfect for someone who ... Web Development & Code‑Level Support * Assist with implementation and debugging of modern web ...

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All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Philadelphia, PA

It Operations Assistant information

See Philadelphia, PA salary details

$11

$19

$31

How much do it operations assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it operations assistant in Philadelphia, PA is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.55 per hour, depending on experience, location, and employer.

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of It Operations jobs in Philadelphia, PA?

The most popular types of It Operations jobs in Philadelphia, PA are:

What are popular job titles related to It Operations Assistant jobs in Philadelphia, PA?

For It Operations Assistant jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching It Operations Assistant jobs in Philadelphia, PA look for?

The top searched job categories for It Operations Assistant jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for It Operations Assistant jobs?

Cities near Philadelphia, PA with the most It Operations Assistant job openings:

It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Philadelphia, PA as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,596 per year, or $20 per hour.

IT Operations Manager

MyManagedTech

Mount Laurel, NJ • On-site

$90K/yr

Other

Re-posted 26 days ago

Job description

Job Overview:
  Effectively work with and lead a team of capable engineers. Solve problems and present solutions for day-to-day issues and long term projects. Plan effectively for future changes (i.e. Windows 10 end-of-life, changes to  Microsoft MFA). Work within client environments to maintain a secure and highly available environment. Communicate with fellow engineers, vendors, and clients to promote a professional and positive environment.

Job Responsibilities:
  - Serve as a team leader and escalation resource with regard to network and systems administration 
  - To manage and/or assist in ongoing projects and day-to-day demands
  - Organize, coordinate, and prioritize multiple activities and resources (i.e. people, equipment, and supplies) and adhere to project schedules
  - Maintain complete and accurate documentation that can be referenced by other technicians easily and effectively

Knowledge Required:
  - Networking: 
    Layer 2 and 3 switching, NAS/SAN, VLANs, DNS, DHCP, Routing, VPN and related protocols 
  - Concepts:
    Backup and Disaster Recovery
    Device Security Standards    
  - Technologies we work with: 
    NinjaOne RMM
    Unifi/Ubiquiti
    Synology NAS
    Windows Server (2012, 2019, etc) and associated roles
      FSMOs
      Active Directory
      RRAS
      DHCP
      DNS
    Microsoft 365 Management 
      Microsoft 365 Admin Center, Entra ID, Azure, Exchange, Teams
      Microsoft Licensing and related best-practices

Key Skills:
  - Communication - Whether through written or oral communication, always keep in mind the audience and setting, and express information in a respectful manner that is conducive to teamwork and maintaining a positive environment
  - Customer Service - An ability to effectively work with those who may lack knowledge in IT, build positive relationships with customers and vendors, and resolve concerns or issues that clients may present
  - Problem Solving - Identify problems in an environment, and develop solutions that efficiently resolve issues 
  - Attention to Detail - In writing documentation, implementing solutions, or planning projects, mind details and be aware of the side effects specific actions may produce

Education and Experience:
  Ten (10) years of experience in this or a related position