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It Msp Jobs in Reno, NV (NOW HIRING)

Prosum

System Administrator

Reno, NV · On-site

$60K - $78K/yr

If you thrive in fast-paced IT environments and enjoy solving complex technical problems, this role ... Experience working for a Managed Service Provider (MSP) * Active server-related certifications Key ...

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It Msp information

See Reno, NV salary details

$62.3K

$209.5K

$361.9K

How much do it msp jobs pay per year?

As of Aug 12, 2026, the average yearly pay for it msp in Reno, NV is $209,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $154,500.00 and $249,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the IT MSP position?

To excel in an IT MSP (Managed Service Provider) role, you need a solid understanding of IT infrastructure, networking, and troubleshooting, often supported by certifications such as CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Strong communication, problem-solving abilities, and a customer-focused approach are important soft skills. These qualifications ensure effective support for diverse client environments and help build trust through responsive, high-quality technical service.

What are IT MSP jobs?

IT MSP jobs refer to roles within Managed Service Providers that involve managing and supporting clients' IT infrastructure, networks, and systems. These positions often require skills in troubleshooting, network administration, and familiarity with tools like remote monitoring software, with certifications such as CompTIA or Cisco being advantageous.

What is an IT MSP?

An IT MSP (Managed Service Provider) job involves managing and maintaining a company's IT infrastructure, including networks, cloud services, cybersecurity, and technical support. Professionals in this role proactively monitor systems, troubleshoot issues, and implement solutions to ensure smooth operations. They often provide remote or on-site support to multiple clients, helping businesses optimize their technology while minimizing downtime.

Are IT MSP jobs in high demand?

IT Managed Service Provider (MSP) jobs are in high demand due to increasing reliance on technology and cybersecurity needs. These roles often require skills in network management, cloud services, and certifications like CompTIA or Cisco, making them a stable career choice with growth opportunities.

What does an IT MSP do?

A typical day at an IT MSP involves remotely monitoring client systems, responding to service tickets, performing preventative maintenance, and troubleshooting a variety of technical issues. You may also handle software updates, assist with onboarding new users, and collaborate with team members to resolve complex challenges. Many MSP roles require balancing several clients at once, so strong organizational and multitasking skills are important. The work is fast-paced and provides valuable exposure to different technologies and business environments, making it a great place to build diverse IT experience.

What are the most commonly searched types of It Msp jobs in Reno, NV? The most popular types of It Msp jobs in Reno, NV are:
What are popular job titles related to It Msp jobs in Reno, NV? For It Msp jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching It Msp jobs in Reno, NV look for? The top searched job categories for It Msp jobs in Reno, NV are:
It Msp jobs near you
Infographic showing various It Msp job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $209,521 per year, or $100.7 per hour.

System Administrator

Prosum

Reno, NV • On-site

$60K - $78K/yr

Other

Re-posted 14 days ago

Job description

System Administrator

Salary Range: $60k to $78k 

Position Overview

We are seeking an experienced System Administrator who can confidently handle a wide range of technical issues with little to no supervision. This role serves as an escalation point for other technicians and plays a key role in supporting both onsite and remote client environments. If you thrive in fast-paced IT environments and enjoy solving complex technical problems, this role is for you.

Key Responsibilities

  • Independently resolve complex technical issues, including:

    • Workstation operating system issues (Windows & macOS)

    • Printer issues of any kind

    • Standard business applications (Microsoft Office, Adobe, etc.)

    • Line-of-business applications such as SAGE ERP and QuickBooks, including coordination with vendors for niche applications

    • Advanced server-related issues

    • Basic to intermediate networking issues

  • Serve as an escalation point for other technicians

  • Support and troubleshoot Microsoft 365 and Azure environments

  • Manage and support virtualized environments using VMware and Hyper-V

  • Participate in an on-call rotation to provide after-hours and weekend support

  • Deliver professional, high-quality support to clients both onsite and remotely

Required Qualifications

  • Willingness to work full-time on-site, either at the company office or client locations

  • Minimum 5 years of experience in IT Support or a similar role

  • Strong experience troubleshooting Windows and macOS

  • Experience with Windows Server 2016–2025

  • Hands-on experience with VMware and Hyper-V

  • Experience supporting Microsoft 365 and Azure

  • Basic knowledge of:

    • Firewalls

    • Switches

    • Network architecture and troubleshooting

  • Proficiency supporting:

    • Microsoft Office & Adobe products

    • Active Directory

    • Backup solutions

    • Endpoint cybersecurity tools

    • Mobile devices and various business applications

  • Valid driver’s license, vehicle insurance, and access to a reliable vehicle for client visits

Preferred Qualifications

  • Experience working for a Managed Service Provider (MSP)

  • Active server-related certifications

Key Performance Indicators (KPIs)

  • Utilization: Percentage of working time billed to client tickets

  • CSAT: Client satisfaction scores from ticket surveys

  • Quality Score: Evaluations conducted by the training and quality team

  • First-Touch Resolution: Tickets resolved with a single time entry

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