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It Knowledge Manager Jobs in California (NOW HIRING)

At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead ... The Director helps set and execute on the firm strategy and roadmap for knowledge management and ...

At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead ... This is a substantive, practice-embedded role built for a modern model of knowledge management in ...

At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead ... The Director helps set and execute on the firm strategy and roadmap for knowledge management and ...

At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead ... This is a substantive, practice-embedded role built for a modern model of knowledge management in ...

At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead ... This is a substantive, practice-embedded role built for a modern model of knowledge management in ...

Showing results 21-40

It Knowledge Manager information

What cities in California are hiring for It Knowledge Manager jobs?

Cities in California with the most It Knowledge Manager job openings:

Technical Support Specialist - On-Site in Laguna Niguel & Huntington Beach

Huntington Beach, CA โ€ข On-site

CAL IT Group
11 - 50 employees

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

*** This is a full-time on-site position at our client in Laguna Niguel, requires regular work from our corporate office in Huntington Beach ***
CAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking a Technical Support Specialist primarily supporting one of our clients in Laguna Niguel. You will install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy, enjoy supporting end users, and looking to learn new technologies in a fast-paced environment, we’d like to meet you! To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions and be able to communicate clearly both verbally and written. You should be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. This is a great opportunity to expand your IT knowledge with a fast-growing IT Service Provider!
Responsibilities:
-Provide Windows, Mac, mobile device, cloud application (e.g. Microsoft 365, Google Workspace, etc.), support
-Troubleshoot network connectivity issues, install operating systems & applications, system imaging and system migration
-Setup and train users with required applications and hardware
-Resolve issues for clients remotely and in-person
-Assist with regular proactive monitoring of client backup & data recovery operations
-Track customer issues and resolutions with using our ticketing system
-Build rapport with clients
Requirements:
-4-Year College Degree or equivalent experience in a similar position
-Microsoft 365 / Azure Management
-VMware experience a plus
-At least 1 Moderate Level certification desired (e.g. Microsoft, CompTIA)
-Excellent verbal and written communication skills
-Strong troubleshooting and critical thinking skills
-Positive and professional demeanor
-Must demonstrate the ability to effectively work independently
-Must have strong organizational, priority and time management skills with the ability to multitask
-Reliable personal vehicle with the ability to drive to clients as required
-Ability to participate in after hours on-call rotation
Compensation/Benefits:
-Ten paid holidays per year
-Paid time off
-Paid Sick time
-401(k) with matching
-Health insurance
-Dental insurance
-Vision insurance
-Volunteer time off
-Casual work environment
-Cell phone reimbursement
-Professional development assistance
-Referral program

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