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It Internships Jobs in Alberta (NOW HIRING)

Fleetworthy

IT Support Specialist

Edmonton, AB

Skills & Qualifications Required * 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). * Basic understanding of Windows and/or ...

New

Miratech

Delivery Director

Edmonton, AB · On-site +1

We are a global IT services and consulting company that brings together enterprise and start-up ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...

Miratech

Genesys Cloud Architect

Calgary, AB · Remote

We are a global IT services and consulting company that brings together enterprise and start-up ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

PCL Construction

Business Systems Analyst

Edmonton, AB · On-site

... information technology, information management, computer science, or a related discipline, or an equivalent combination of education and experience. * Relevant co-op, internship, or professional ...

PCL Construction

Business Systems Analyst

Edmonton, AB · On-site

... information technology, information management, computer science, or a related discipline, or an equivalent combination of education and experience. * Relevant co-op, internship, or professional ...

Convverge

Junior Software Developer

Calgary, AB · On-site

... Information Technology, or a related program, or equivalent practical experience. * Approximately 0-2 years of software development experience, including internships, co-op placements, academic ...

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It Internships information

What is an IT internship?

An IT Internship is a temporary position that allows students or recent graduates to gain practical experience in the field of information technology. Interns typically assist with tasks such as troubleshooting technical issues, supporting IT infrastructure, coding, or software testing, depending on the company. These internships provide hands-on experience, helping interns build skills and gain exposure to real-world IT environments. Many IT internships also offer networking opportunities and can lead to full-time employment.

What types of projects or responsibilities can I expect as an IT intern?

As an IT intern, you can expect to assist with troubleshooting technical issues, providing user support, and setting up or maintaining computer systems and software. Many interns work closely with IT support teams on tasks such as password resets, software installations, and documenting processes. You may also have opportunities to shadow experienced IT professionals during larger projects, like network upgrades or cybersecurity audits, and attend training sessions to enhance your technical skills. This hands-on experience is designed to build your understanding of IT operations and prepare you for future roles in the field.

What are the key skills and qualifications needed to thrive in the IT internship position, and why are they important?

To thrive in an IT Internship, you should have foundational knowledge in computer science, basic programming skills, and familiarity with troubleshooting hardware and software issues, often backed by current enrollment in a related degree program. Exposure to operating systems like Windows or Linux, experience with Microsoft Office Suite, and familiarity with ticketing systems or basic networking concepts are valuable. Strong communication, eagerness to learn, and effective problem-solving abilities are essential soft skills for success in this role. These qualifications are important because they enable interns to quickly adapt to real-world IT environments and contribute meaningfully to technical support and project tasks.

What does an IT intern do?

An IT intern assists with technical support, troubleshooting hardware and software issues, and maintaining computer systems. They often work under supervision to gain experience with network administration, system setup, and basic cybersecurity tasks using tools like ticketing systems and diagnostic software.

Which type of internship is best for IT students?

The best internships for IT students are typically hands-on roles such as software development, cybersecurity, or network administration, which provide practical experience with relevant tools and technologies. Internships in tech companies, startups, or IT departments often offer mentorship and skill development aligned with industry standards.

What are popular job titles related to It Internships jobs in Alberta?

For It Internships jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching It Internships jobs in Alberta look for?

The top searched job categories for It Internships jobs in Alberta are:

It Internships jobs near you
Infographic showing various It Internships job openings in Alberta as of August 2026, with employment types broken down into 3% Internship, 1% As Needed, 78% Full Time, 17% Part Time, and 1% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution.

IT Support Specialist

Fleetworthy

Edmonton, AB

Full-time

Posted 3 days ago

New

Job description

Role Overview  

We're hiring an enthusiastic and customer-focused IT Support Specialist to join our Help Desk team. This is an entry-level role that is perfect for someone beginning their IT career who is eager to learn and grow in a fast-paced technology environment. As part of the IT Support team, you will be on the front lines supporting team members across the organization - solving everyday technical problems, building relationships, and delivering excellent service. 

 Core Responsibilities  

End-User Support & Customer Service 

  • Serve as the first point of contact for employees experiencing technical difficulties via phone, email, chat, or in person. 
  • Provide friendly, patient, and professional customer service to end-users at all levels of the organization. 
  • Log, track, and resolve incoming help desk tickets in a timely and thorough manner.  

Troubleshooting & Issue Resolution 

  • Diagnose and resolve basic hardware, software, and connectivity issues for end-users across multiple locations. 
  • Escalate complex or unresolved issues to senior IT staff with detailed documentation of steps already taken. 
  • Follow established procedures and knowledge base articles to resolve common support requests.  

Equipment & Setup 

  • Assist in the setup, configuration, and deployment of laptops, desktops, peripherals, and mobile devices for new employees. 
  • Support basic account provisioning and access requests under the guidance of senior IT staff.  

Documentation & Knowledge 

  • Document common issues, resolutions, and how-to guides to help build out Help Desk knowledge base resources. 
  • Follow and help maintain IT procedures and standard operating documentation.  

Other 

  • Assist the IT team with day-to-day operational tasks and project support as needed. 
  • Execute other duties typical of an entry-level IT support role as assigned.  

Skills & Qualifications 

 Required 

  • 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). 
  • Basic understanding of Windows and/or Apple operating systems. 
  • Strong interpersonal and communication skills - able to explain technical concepts clearly to non-technical users. 
  • Eagerness to learn, troubleshoot, and adapt to new technologies. 
  • Ability to stay calm and professional under pressure. 
  • Associate's degree, certificate program in IT/Computer Science, or demonstrated equivalent experience or self-study.  

Preferred 

  • Familiarity with Microsoft Active Directory, EntraID Azure, M365 Suite 
  • Any experience with a ticketing system such as Jira Service Management, ServiceNow, or similar. 
  • CompTIA A+ certification or currently pursuing. 
  • Interest in pursuing a long-term career in IT, cybersecurity, or infrastructure.  

Ideal Candidate  

A curious, people-oriented individual who genuinely enjoys helping others and solving problems. You don't need to have all the answers - you need the drive to find them. You take ownership of the tickets you touch, communicate proactively, and leave every interaction better than you found it. You're comfortable asking questions, learning on the fly, and growing with a team that will invest in your development. 

Application Note  

This role will include routine help desk responsibilities and other duties assigned consistent with entry-level IT support. We encourage candidates from all backgrounds to apply - if you are passionate about technology and helping people, we want to hear from you. 

Apply