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It Infrastructure Support Manager Jobs in Minnesota

US Bank

IT Infrastructure Platform Leader

Hopkins, MN · On-site

Manage strategic vendor relationships, technology investments, support agreements, and maintenance ... Strategic Infrastructure Leadership with the ability to define and execute platform roadmaps ...

WEG Electric Corp

IT Support Analyst

Minneapolis, MN · On-site

$70K - $80K/yr

Escalate unresolved or complex issues to the appropriate internal teams (Infrastructure, Network ... Maintain and update hardware inventory and asset records in the asset management system.

Farmward Cooperative

IT Support Technician

Morgan, MN · On-site

$20 - $26/hr

IT Support Technician Reports to: IT Manager Location: Morgan Wage Range: $20-26 Supervises: N/A ... ucture. Key areas of responsibility include providing quality customer support, meeting service ...

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All JobsIt Infrastructure Support JobsIt Infrastructure Support Manager JobsIt Infrastructure Support Manager Jobs in Minnesota

It Infrastructure Support Manager information

What is the difference between It Infrastructure Support Manager vs Network Administrator?

AspectIt Infrastructure Support ManagerNetwork Administrator
CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentOversees entire IT infrastructure, manages teamsFocuses on network setup, maintenance, and troubleshooting
Employer & Industry UsageUsed in large organizations, IT departmentsCommon in various industries, small to large companies
Search & Comparison IntentUnderstanding managerial roles in IT supportTechnical network management roles

The It Infrastructure Support Manager oversees the entire IT infrastructure, including networks, servers, and hardware, often managing teams and strategic planning. In contrast, a Network Administrator primarily focuses on configuring, maintaining, and troubleshooting network systems. While both roles require similar certifications and work environments, the manager role has broader responsibilities and leadership duties, whereas the network administrator is more technically specialized.

What cities in Minnesota are hiring for It Infrastructure Support Manager jobs?

Cities in Minnesota with the most It Infrastructure Support Manager job openings:

MES Infrastructure Support Engineer

Minnetonka, MN • On-site

StratEdge It consulting INC
See more jobs at StratEdge It consulting INCexternal

$45/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: MES Infrastructure Support Engineer
Location: Minnetonka, Minnesota (Onsite)
Rate: $45 on C2C.
Client -TechM
Summary: The MES Infrastructure Support Engineer will provide L2/L3 operational support for our global Manufacturing Execution System (MES) infrastructure across various manufacturing sites. This role is critical in ensuring the availability, performance, patching, backup/restore, and disaster recovery of the MES systems while adhering to IT/OT constraints. The ideal candidate will possess a strong technical background, excellent communication skills, and a customer-service mindset.
Responsibilities:
Provide L2/L3 support for MES infrastructure, ensuring optimal performance and availability.
Manage patching, backup/restore processes, and disaster recovery plans for MES systems.
Administer Windows and Linux servers, including virtualization technologies such as VMware and Hyper-V.
Oversee storage and backup operations, ensuring data integrity and availability.
Support basic database operations for MES backends, primarily using SQL.
Implement scripting and automation solutions using PowerShell and Bash to enhance operational efficiency.
Manage configuration and patch management processes to maintain system security and performance.
Ensure core IT/OT services (Active Directory, DNS, NTP, certificates) are functioning optimally.
Follow incident, change, and problem management practices to resolve issues effectively.
Collaborate with cross-functional teams and vendors to ensure seamless operations.
Document processes, incidents, and solutions rigorously to facilitate knowledge sharing and continuous improvement.
Mandatory Skills:
Proven experience in infrastructure support, specifically within MES environments.
Strong knowledge of Windows and Linux server administration.
Experience with virtualization technologies (VMware/Hyper-V).
Familiarity with storage and backup operations and monitoring.
Basic database support skills, particularly with SQL.
Proficient in scripting and automation (PowerShell/Bash).
Understanding of configuration and patch management practices.
Knowledge of core IT/OT services (AD/DNS/NTP, certificates) and system hardening techniques.
Experience with incident, change, and problem management practices.
Preferred Skills:
Strong troubleshooting and root-cause analysis skills.
Ability to prioritize tasks effectively under pressure.
Excellent communication skills, with the ability to interact clearly with shop floor and central teams.
Customer-service mindset with a focus on collaboration.
Commitment to continuous improvement and knowledge sharing.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
10 years of relevant experience in IT infrastructure support, with a focus on MES systems.
Certifications in relevant technologies (e.g., Microsoft, VMware) are a plus.

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