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It Infrastructure Support Engineer Jobs in Boston, MA

Scriptwellrx

Infrastructure Support Engineer

Boston, MA · On-site

$116K - $153K/yr

Infrastructure Support Engineer Location: Boston, MA area (Hybrid -- must be within driving range ... IT / Infrastructure Reports to: Infrastructure Engineer About the Role We're a small ...

Staffingine LLC

IT support engineer

Boston, MA · On-site

Job Title: IT support engineer Job Location: Boston Job Type: Contract * This list is intended to ... Design and Implementation Develop and implement robust IT infrastructure solutions including ...

Humanoid

IT Office Support Engineer

Boston, MA · On-site

... IT infrastructure in the office is currently being established, and this role is central to that ... As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ...

Humanoid

IT Office Support Engineer

Boston, MA · On-site

... IT infrastructure in the office is currently being established, and this role is central to that ... As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ...

Thehumanoid

IT Office Support Engineer

Boston, MA · On-site

... IT infrastructure in the office is currently being established, and this role is central to that ... As an IT Office Support Engineer, you will be the primary IT presence in Boston, ensuring a fast ...

USM

IT Infrastructure Manager

Boston, MA

... the people leading, supporting and optimizing your IT initiatives. USM Business Systems ... The IT Infrastructure Manager position is a handson technical/management role. The IT Infrastructur ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is ... infrastructure. The ideal candidate thrives in an ambiguous, high-ownership environment, enjoys ...

KabaFusion

IT Support Specialist II

Lexington, MA · On-site

$30.72 - $37.88/hr

Travel required to company locations to support end-users, network and IT infrastructure. As a Data Engineer, you bring: * Education Level - Associate's Degree (Required) or Bachelor's Degree ...

Onto

IT Infrastructure Systems Engineer

Wilmington, MA · Hybrid

$117K - $154K/yr

... Engineer to join a dynamic, security-first IT team operating across on-premises, hybrid cloud, and ... Support HPE Synergy compute infrastructure, firmware updates, and template management. * Administer ...

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All JobsIt Infrastructure Support Engineer JobsIt Infrastructure Support Engineer Jobs in Boston, MA

It Infrastructure Support Engineer information

See Boston, MA salary details

$50.5K

$138K

$197.7K

How much do it infrastructure support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for it infrastructure support engineer in Boston, MA is $138,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,800.00 and $153,200.00 per year, depending on experience, location, and employer.

What is the difference between It Infrastructure Support Engineer vs Network Support Technician?

AspectIt Infrastructure Support EngineerNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, corporate IT departments, cloud environmentsNetwork labs, client sites, enterprise networks
ResponsibilitiesMaintaining servers, hardware, software, and network infrastructureInstalling, troubleshooting, and maintaining network hardware and connectivity
Industry UsageIT service providers, large organizations, cloud providersTelecommunications, enterprise IT, managed service providers

The It Infrastructure Support Engineer focuses on maintaining and supporting overall IT infrastructure, including servers and hardware, while the Network Support Technician specializes in network hardware and connectivity issues. Both roles require similar certifications and work environments but differ in scope and responsibilities.

Infographic showing various It Infrastructure Support Engineer job openings in Boston, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $138,045 per year, or $66.4 per hour.

Infrastructure Support Engineer

Boston, MA • On-site

Scriptwellrx
See more jobs at Scriptwellrxexternal

$116K - $153K/yr

Other

Posted 12 days ago

Job description

Job Title: Infrastructure Support Engineer

Location: Boston, MA area (Hybrid — must be within driving range of our colocation facility for periodic on‑site visits)

Department: IT / Infrastructure

Reports to: Infrastructure Engineer

About the Role

We’re a small, fast‑moving healthcare data analytics company looking for an Infrastructure Support Engineer to help manage our internal IT environment and support our hands‑on infrastructure and networking work. You’ll split your time between day‑to‑day helpdesk support for a growing team and hands‑on work with our virtualization, networking, and colocation environment. This is a generalist role at a startup — we care more about resourceful, flexible problem‑solving than deep expertise in any single tool or platform. You’ll work closely with our Infrastructure Engineer and take on increasing ownership as you ramp up.

Key Responsibilities
  • Helpdesk & End‑User Support: Provide Tier 1/2 support for employee hardware, software, and account issues via a ticketing system, walk‑up requests, and chat/email.
  • Account & Device Management: Administer Active Directory and Microsoft 365 (user accounts, licensing, mailbox access, permissions); provision, image, and maintain employee laptops and endpoints.
  • Infrastructure Support: Assist with our on‑prem virtualization environment (Proxmox), networking (firewalls, switches, VLANs), and periodic work at our colocation facility.
  • Automation & Scripting: Write PowerShell scripts to automate routine administrative and support tasks; contribute to Ansible‑based provisioning as it matures.
  • Documentation: Maintain clear documentation of systems, configurations, and support procedures.
  • Collaboration: Work directly with our Infrastructure Engineer and engineering team, escalating and troubleshooting more complex networking or systems issues together.
Qualifications
  • 2+ years of experience in IT support/helpdesk, including ticketing systems and hardware/software troubleshooting for end users.
  • Experience administering Active Directory and Microsoft 365 (user accounts, permissions, licensing).
  • Working knowledge of core networking fundamentals (TCP/IP, DNS, DHCP, VPN).
  • Comfortable installing, configuring, and troubleshooting desktops, laptops, and basic network equipment.
  • Strong troubleshooting, documentation, and communication skills.
  • Resourceful and flexible — comfortable wearing multiple hats and figuring things out in a small‑company environment without established playbooks for every situation.
  • Willing to travel periodically to our colocation facility as needed.
Nice to Have
  • Experience with Proxmox or another hypervisor (VMware, Hyper‑V).
  • Experience with pfSense or other firewall/network appliance administration.
  • PowerShell scripting experience; exposure to Ansible or similar configuration‑management tools.
  • Certifications such as CompTIA A+, Network+, or Security+, or Cisco CCNA.
  • Telephony/VoIP experience.
  • Broader networking and infrastructure experience, plus some coding/scripting ability beyond PowerShell (e.g., Python, Bash).
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