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It Infrastructure Operations Manager Jobs in Connecticut

Jobtailor

Director, IT Infrastructure

Brookfield, CT · On-site

$140 - $210/hr

Proven leadership experience managing global or multi‑region IT operations teams. * Hands‑on ... Experience leading infrastructure modernization projects, site deployments, and vendor transition ...

Cahoot

IT Operations Manager

Bridgeport, CT · On-site

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure ... Infrastructure Management: Oversee the design and health of all internal IT systems, including ...

Cahoot

IT Operations Manager

Bridgeport, CT

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure ... Infrastructure Management: Oversee the design and health of all internal IT systems, including ...

Farm Credit East

IT Operations Manager

Enfield, CT · On-site

This role leads the teams responsible for infrastructure, cloud platforms, end user computing, and IT service management, ensuring that technology operations consistently enable high quality employee ...

Farm Credit East

IT Operations Manager

Enfield, CT · On-site

This role leads the teams responsible for infrastructure, cloud platforms, end user computing, and IT service management, ensuring that technology operations consistently enable high quality employee ...

Farm Credit East

IT Operations Manager

Enfield, CT · On-site

This role leads the teams responsible for infrastructure, cloud platforms, end user computing, and IT service management, ensuring that technology operations consistently enable high quality employee ...

HomeServe USA

$157.59 - $210.12/hr

Responsibilities include operational management (development through production); IT governance of ... Manage lifecycle of infrastructure assets across hybrid environments, including servers, storage ...

HomeServe

Director of Infrastructure Operations

Norwalk, CT · On-site

$157.59 - $210.12/hr

Responsibilities include operational management (development through production); IT governance of ... Manage lifecycle of infrastructure assets across hybrid environments, including servers, storage ...

HomeServe

Director of Infrastructure Operations

Norwalk, CT · On-site

$157K - $210K/yr

Responsibilities include operational management (development through production); IT governance of ... Manage lifecycle of infrastructure assets across hybrid environments, including servers, storage ...

ASCENDING LLC

IT Project Manager - SAP

Orange, CT · On-site

$105K - $124K/yr

IT SAP Project Manager (Onsite) Orange, CT (5 days onsite) 12+ Month Contract (potential to convert ... recovery, operational readiness, and infrastructure support activities * Identify project risks ...

ASCENDING

IT Project Manager - SAP

Orange, CT · On-site

$105K - $124K/yr

IT SAP Project Manager (Onsite) Orange, CT (5 days onsite) 12+ Month Contract (potential to convert ... recovery, operational readiness, and infrastructure support activities * Identify project risks ...

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All JobsIt Infrastructure Operations JobsIt Infrastructure Operations Manager JobsIt Infrastructure Operations Manager Jobs in Connecticut

It Infrastructure Operations Manager information

What are the key skills and qualifications needed to thrive as an IT Infrastructure Operations Manager?

To thrive as an IT Infrastructure Operations Manager, you need a solid background in IT systems administration, network management, and infrastructure planning, usually supported by a bachelor's degree in computer science or a related field. Familiarity with tools like VMware, Microsoft Azure, ITIL frameworks, and relevant certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Strong leadership, problem-solving skills, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These skills ensure efficient and secure IT operations, minimize downtime, and support organizational goals.

What is the difference between It Infrastructure Operations Manager vs Network Administrator?

AspectIt Infrastructure Operations ManagerNetwork Administrator
Primary FocusOversees entire IT infrastructure, including servers, storage, and network systemsManages and maintains computer networks, including LAN, WAN, and network hardware
CertificationsITIL, CompTIA Network+, Cisco CCNA, VMwareCompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentIT departments, data centers, enterprise environmentsCorporate offices, data centers, network operation centers
ResponsibilitiesInfrastructure planning, system deployment, performance monitoring, securityNetwork setup, troubleshooting, security, and performance optimization

The It Infrastructure Operations Manager has a broader scope, overseeing all aspects of IT infrastructure, while the Network Administrator focuses specifically on network systems. Both roles require similar certifications and work environments but differ in responsibilities and scope.

What are some common challenges faced by an IT Infrastructure Operations Manager, and how can they be addressed?

As an IT Infrastructure Operations Manager, you'll often encounter challenges such as managing complex, legacy systems alongside newer technologies, ensuring high system availability, and responding quickly to incidents. Balancing ongoing maintenance with strategic upgrades can be demanding, especially when coordinating with cross-functional teams. Proactive communication, robust documentation, and the adoption of IT service management frameworks like ITIL can help streamline operations and minimize disruptions. Staying current with industry trends and fostering a culture of continuous improvement are also key to overcoming these challenges.

What does an IT Infrastructure Operations Manager do?

An IT Infrastructure Operations Manager is responsible for overseeing the daily operations and maintenance of an organization's IT infrastructure, including servers, networks, and data centers. They ensure all systems run efficiently, securely, and reliably, while managing a team of IT professionals. Their duties often include implementing best practices, troubleshooting issues, planning for upgrades, and coordinating with other departments to meet the company's technology needs.
What are popular job titles related to It Infrastructure Operations Manager jobs in Connecticut? For It Infrastructure Operations Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching It Infrastructure Operations Manager jobs in Connecticut look for? The top searched job categories for It Infrastructure Operations Manager jobs in Connecticut are:
It Infrastructure Operations Manager jobs near you

Director, IT Infrastructure

Jobtailor

Brookfield, CT • On-site

$140 - $210/hr

Other

Posted 7 days ago

Job description

Lead and oversee a globally distributed, technically diverse IT operations team to ensure secure, reliable, and scalable services across infrastructure and end‑user platforms.

Responsibilities
  • Lead and develop a globally distributed, technically diverse IT operations team.
  • Ensure reliable, secure, and scalable IT operations across infrastructure and end‑user platforms.
  • Design, implement, and mature ITIL‑aligned ITSM processes (Incident, Problem, Change, Request, Knowledge).
  • Establish and operate an effective Major Incident Management (MIM) and on‑call/escalation model across regions/time zones.
  • Own Disaster Recovery (DR) and Business Continuity Planning (BCP), including documentation, testing, and continuous improvement.
  • Provide operational leadership for Microsoft platforms: Azure, Microsoft 365, and Intune.
  • Own and oversee core infrastructure operations: network (WAN/LAN/Wi‑Fi, internet circuits, firewalls), data centers/colocation (facilities coordination, racks/stack, power/cooling), telecom/voice, servers/compute, virtualization, storage, backup, and recovery.
  • Drive monitoring/observability maturity (alert quality, event correlation, runbooks) and reduce noise while improving detection time.
  • Own operational governance for patching, vulnerability remediation, endpoint/server hardening, and configuration standards (in partnership with Security).
  • Champion configuration management and accurate asset/service inventories (CMDB), including dependencies required for DR and incident response.
  • Own carrier and telecom/network vendor management, including circuit sourcing and renewals, SLA/OLA enforcement, cost optimization, and escalation through outages.
  • Oversee vendor/managed service performance, including contract deliverables, service quality reviews, and escalation management.
  • Establish and track operational KPIs, SLAs, and service health metrics; drive action based on trends and recurring issues.
  • Map end‑to‑end operational processes and drive measurable, continuous improvement initiatives through standardization and automation.
  • Communicate clearly with executive stakeholders on risk, stability, and operational performance.
  • Build Power BI and Tableau dashboards for executive reporting on IT infrastructure health.
Requirements
  • 8+ years of IT operations experience within mid‑size to enterprise environments.
  • Proven leadership experience managing global or multi‑region IT operations teams.
  • Hands‑on experience supporting enterprise infrastructure, networking, telecom, virtualization, storage, backup, and Microsoft enterprise environments.
  • Experience owning disaster recovery and business continuity planning initiatives.
  • Experience building, implementing, or maturing ITSM platforms and ITIL‑aligned operational processes.
  • Experience managing vendors, managed service providers, and operational budgets.
  • Experience supporting always‑on, manufacturing, or production‑critical environments preferred.
  • Experience supporting security operations and identity management initiatives preferred.
  • Experience leading infrastructure modernization projects, site deployments, and vendor transition initiatives preferred.
  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related technical field preferred.
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