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It Infrastructure Account Manager Jobs (NOW HIRING)

Hyundai Mobis

IT Infrastructure Engineer

GA · On-site

The role coordinates Hyundai AutoEver America (HAEA), vendors, and internal partners; manages ... account requests, hardware preparation, standard applications, initial access, user orientation ...

MetroSys, Inc.

IT Infrastructure Engineer

Irvine, CA · On-site

Position Overview MetroSys is seeking a versatile IT Infrastructure Engineer to support the ... Manage and troubleshoot network infrastructure, including switches, routers, firewalls, and ...

MetroSys

IT Infrastructure Engineer

Irvine, CA · On-site

$40 - $70/hr

Position Overview MetroSys is seeking a versatile IT Infrastructure Engineer to support the ... Manage and troubleshoot network infrastructure, including switches, routers, firewalls, and ...

ISACA

IT Infrastructure Delivery Manager

Schaumburg, IL · Hybrid

$48.50 - $66.25/hr

Overview The IT Infrastructure Delivery Manager is responsible for leading the end-to-end delivery of enterprise IT infrastructure initiatives, including cloud, network, systems, security, and ...

AllSTEM Connections

IT Infrastructure Engineer

Orlando, FL · On-site

$56K - $66K/yr

In this role, you will collaborate with senior site infrastructure engineers, project managers, and ... Additional Skills (none specified) AllSTEM Representative Contact Info Account Executive: Nichols ...

Hyundai Mobis

IT Infrastructure Analyst

Ellabell, GA · On-site

Define and manage regional IT operations KPIs based on global metrics and local priorities * Support the implementation of IT infrastructure projects and establish operational guidelines for new ...

DHD Consulting

Sr. IT Infrastructure Engineer

Warren, OH · On-site

$100K/yr

Maintain and support on-site data centers, servers, and critical IT infrastructure. * Manage industrial network connectivity, cabling, and device integration. * Ensure reliable communication between ...

Prolim Global

IT Infrastructure Specialist

Madison, NC · On-site

Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server ... Tier 3 (L3) IT Infrastructure engineer comprises a technical team that deals with technical ...

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How much do it infrastructure account manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for it infrastructure account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

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Information Technology Infrastructure Manager

Fayetteville, NC • On-site

Fayetteville Technical Community College
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Fayetteville Technical Community Collegeexternal

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Candidate(s) recommended for hire are subject to a criminal background check.
Position Information
Position Title Information Technology Infrastructure Manager Announcement Summary
Fayetteville Technical Community College is recruiting for a new member to join our Information Technology Services Team and now accepting applications for a full-time IT Infrastructure Manager!
The IT Infrastructure Manager is responsible for the design, implementation, operation, maintenance, and support of the College's network, telecommunications, and infrastructure systems across multiple campuses and facilities. This position provides both strategic leadership and hands-on technical expertise to ensure reliable, secure, and high-performing infrastructure services.
This role oversees day-to-day infrastructure operations, supervises network and infrastructure staff, and ensures service availability and responsiveness for students, faculty, and staff. The position is accountable for infrastructure performance, lifecycle planning, vendor coordination, security alignment, and the successful execution of infrastructure initiatives.
This position requires both leadership and hands-on technical involvement.

Work may involve responding to urgent service disruptions and critical infrastructure issues.

Some after-hours, on-call, and weekend work will be required to support maintenance windows and incident response.

We offer a valuable benefits package that includes the following:
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Full-time employee benefits
Duties
Leadership and Operations:
  • Lead, supervise, and mentor ITS infrastructure staff, providing guidance, task prioritization, and performance management.
  • Manage ITS infrastructure and network operations across multiple campuses, including incident response, escalation management, and service restoration.
  • Ensure consistent delivery of secure and reliable ITS infrastructure services that meet institutional needs.
Infrastructure Management:
  • Design, implement, and maintain wired and wireless network environments, including LAN, WAN, campus backbone, and cloud-connected systems.
  • Install, configure, and support infrastructure components such as switches, routers, firewalls, wireless controllers, access points, and telecommunications systems.
  • Perform hands-on technical work as needed to support operations, resolve service issues, respond to outages, and complete infrastructure projects.
Monitoring and Performance Management:
  • Monitor network and infrastructure performance using management tools; analyze logs, alerts, and trends.
  • Develop, track, and report key performance indicators (KPIs) related to availability, performance, service response, outage trends, lifecycle status, and vendor performance.
  • Identify and implement continuous improvement strategies to enhance service reliability, capacity, and resiliency.

Security and Compliance:
  • Administer infrastructure security controls, including firewalls, VPNs, network segmentation, access controls, and secure configurations.
  • Coordinate with the Office of the Chief Information Security Officer (CISO) on risk management, vulnerability remediation, incident response, and compliance requirements.
  • Ensure infrastructure aligns with institutional policies and applicable regulations (e.g., FERPA, PCI, HIPAA, NIST 800-53, 800-171, and other data protection standards).
Change Management and Maintenance:
  • Plan and execute system updates, patches, configuration changes, and maintenance activities.
  • Maintain change control processes, documentation, and rollback procedures to minimize service disruption.
  • Oversee preventive maintenance and lifecycle replacement planning.

Troubleshooting and Support:
  • Diagnose and resolve complex network, telecommunications, and infrastructure issues.
  • Provide advanced escalation support and coordinate resolution with vendors, service providers, and state agencies.

Documentation and Standards:
  • Develop and maintain comprehensive infrastructure documentation, including:
    • Network diagrams and topographies
    • Configuration management
    • Standards and procedures
    • Inventory and lifecycle records
    • Operational runbooks and maintenance logs
  • Ensure documentation supports operational continuity and compliance requirements.
  • In coordination with the AVP for ITS, develop and maintain appropriate key performance indicators (KPIs) to evaluate infrastructure operations and make adjustments to the infrastructure to ensure healthy systems that remain operational, reliable, and secure.

Vendor and Stakeholder Coordination:
  • Coordinate with external partners, including service providers, ISPs, the North Carolina Department of Information Technology (NCDIT), and the North Carolina Community College System Office.
  • Support procurement activities, including requirements development, vendor evaluation, and lifecycle planning.
  • Collaborate with internal departments, such as the College's Office of CISO and ITS leadership on infrastructure-related initiatives.

Disaster and Recovery Continuity:
  • Support disaster recovery and business continuity planning for infrastructure services.
  • Participate in testing, evaluation, and implementation of corrective actions.
  • Coordinate technical response team and work to recover operations

Additional Responsibilities:
  • Participate in infrastructure projects, upgrades, and institutional initiatives.
  • Perform other duties as assigned.
Minimum Qualifications
  • Bachelor's degree in Networking, Infrastructure Technology, or a related field or the equivalent of experience and education.
  • Minimum of five years of progressive experience in network or infrastructure administration.
  • Experience with enterprise LAN/WAN, wireless, telecommunications, and multi-site environments.
Preferred Requirements
  • CompTIA Network+, Security+, Cloud+, or Server+
  • Vendor certifications (e.g., Cisco, HPE Aruba, Fortinet, Microsoft, AWS, Azure)
  • Supervisory or leadership experience preferred.
Full or Part Time Full Time College Pay Scale $82,580 - $101,316 annually Number of Months 12 Employee Benefits
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Posting Number S69-26
Posting Detail Information
EEO Statement
The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.
Close Date Open Until Filled Yes Special Instructions to Applicants
Screening of applications will begin immediately, with an anticipated hire date of August 15th, 2026.
NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.
Three (3) Professional References Are Required.
" Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension."

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