ZipRecruiter

Log In

1

It Helpdesk Associate Jobs in Myrtle Beach, SC (NOW HIRING)

Ripley Entertainment Inc

IT Analyst

Myrtle Beach, SC · On-site

$40K/yr

Position: Full Time IT Analyst Facility: Ripley's Attractions, Myrtle Beach Reports to: IT Manager ... Be able to support client PC's, printers, Point of Sale (POS) computers, and assigned help desk ...

Capital Vacations

IT Admin

Myrtle Beach, SC · On-site

Purpose The IT Administrator/Coordinator reports to the IT Director and is responsible for day-to ... Help define, achieve, and improve on IT Dept Service Level Agreements & Contracts used within the ...

Capital Vacations

IT Admin

Myrtle Beach, SC

Purpose The IT Administrator/Coordinator reports to the IT Director and is responsible for day-to ... Help define, achieve, and improve on IT Dept Service Level Agreements & Contracts used within the ...

U.S. Navy

IT Support Specialist

Carolina Shores, NC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Murrells Inlet, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Surfside Beach, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Loris, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

North Myrtle Beach, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Conway, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Myrtle Beach, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Shallotte, NC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Sunset Beach, NC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Conway, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Myrtle Beach, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Bucksport, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Pawleys Island, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Aynor, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

next page

Showing results 1-20

All JobsIt Helpdesk Associate JobsIt Helpdesk Associate Jobs in Myrtle Beach, SC

It Helpdesk Associate information

See Myrtle Beach, SC salary details

$12

$19

$29

How much do it helpdesk associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it helpdesk associate in Myrtle Beach, SC is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.63 per hour, depending on experience, location, and employer.

What challenges does an IT Helpdesk Associate face when supporting end-users, and how can they manage them?

IT Helpdesk Associates often encounter challenges such as handling high volumes of support requests, addressing users with varying levels of technical proficiency, and troubleshooting a wide range of hardware and software issues under time constraints. Effectively managing these challenges requires strong communication skills, patience, and the ability to prioritize tasks based on urgency. Building a solid knowledge base, documenting solutions, and collaborating closely with other IT team members can also help streamline support and improve resolution times.

What is an IT Helpdesk Associate?

IT Helpdesk Associates are professionals who provide technical support and assistance to users experiencing hardware, software, or network issues. They act as the first point of contact for troubleshooting problems, answering questions, and resolving technical concerns either remotely or in person. Their responsibilities often include installing and configuring computer systems, diagnosing faults, and guiding users through step-by-step solutions. IT Helpdesk Associates play a crucial role in maintaining the smooth operation of an organization's IT infrastructure and ensuring user satisfaction.

What skills and qualifications are needed to be an IT Helpdesk Associate?

To thrive as an IT Helpdesk Associate, you need strong troubleshooting skills, foundational IT knowledge, and often a relevant degree or CompTIA A+ certification. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills and qualities are crucial for quickly resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.

What is the difference between It Helpdesk Associate vs IT Support Technician?

AspectIt Helpdesk AssociateIT Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelpdesk, call center, on-site supportOn-site, remote, or field support
ResponsibilitiesResponding to user issues, troubleshooting basic hardware/softwareDiagnosing and resolving hardware/software problems, more technical tasks
Industry UsageCommon in corporate and SMBsCommon in corporate, enterprise, and technical support roles

The main difference between an It Helpdesk Associate and an IT Support Technician lies in the scope of responsibilities. Helpdesk associates typically handle initial user support and basic troubleshooting, while IT support technicians perform more advanced technical tasks and diagnostics. Both roles often require similar certifications and work in similar environments, but technicians usually have a broader technical skill set.

What are the most commonly searched types of It Helpdesk jobs in Myrtle Beach, SC?

The most popular types of It Helpdesk jobs in Myrtle Beach, SC are:

What are popular job titles related to It Helpdesk Associate jobs in Myrtle Beach, SC?

For It Helpdesk Associate jobs in Myrtle Beach, SC, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Associate jobs in Myrtle Beach, SC look for?

The top searched job categories for It Helpdesk Associate jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for It Helpdesk Associate jobs?

Cities near Myrtle Beach, SC with the most It Helpdesk Associate job openings:

It Helpdesk Associate jobs near you

IT Analyst

Ripley Entertainment Inc

Myrtle Beach, SC • On-site

$40K/yr

Full-time

Posted 12 days ago

Ripley Entertainment rating

4.3

Company rating: 4.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

20th of 20 rated visitor attractions

Job description

Position: Full Time IT Analyst

Facility: Ripley’s Attractions, Myrtle Beach

Reports to: IT Manager

Job Purpose: IT Department has an exciting opportunity for a full-time IT Specialist to join our team. This candidate will be self-driven, quick learner, and have solid technical skills. Reporting to the IT Manager, the IT Specialist is responsible for assisting with technology needs by performing software installations, setting up personal computers along with point of sale systems. The IT Specialist will work under the direction of the IT Manager to support the day to day operations of the Ripley’s attractions.

Job Duties and Responsibilities:

• Must possess a well-rounded set of information technology skills.

• Be able to support client PC’s, printers, Point of Sale (POS) computers, and assigned help desk tickets.

• Install, maintenance, and troubleshooting of various end user software (ex; Windows, MS Office Suite, Adobe)

• Maintain turnstiles, arcade games, security cameras, and audio equipment

• Manage and prioritize multiple tasks.

• Other job duties assigned by Manager.

• 1-3 years relevant IT experience

Requirements:

• Hands on computer experience.

• Knowledge of PC hardware, windows 7 Pro operating system, and POS equipment

• Ability to troubleshoot and work remotely

• Must be a details-oriented person.

• Understanding of configuration changes and their up/downstream impacts.

• Analytical and problem-solving skills.

• Excellent oral and written communication skills; and interpersonal skills.

• Self-start and ability to work under general direction and the ability to follow directions when given.

• Participation in the on-call support rotation will be required.

What Ripley Entertainment employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom