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It Helpdesk Associate Jobs in Marion, SC (NOW HIRING)

Olsten

Tier 1 Helpdesk Associate

Florence, SC · On-site

$18/hr

Tier 1 Helpdesk Associate Pay: $18.00/hour (based on experience) Schedule: Monday-Friday, 8:00 AM ... Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement ...

Olsten

Tier 1 Helpdesk Associate

Florence, SC · On-site

$18/hr

Tier 1 Helpdesk Associate Pay: $18.00/hour (based on experience) Schedule: Monday-Friday, 8:00 AM ... Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement ...

Precision Castparts Corp.

IT Support Manager

Dillon, SC · On-site

IT Support Manager Country United States of America State / County South Carolina City Dillon ... Monitoring open Help Desk ticket requests, dispatches, and ensures issues are addressed in timeline ...

New

U.S. Navy

IT Support Specialist

Kingstree, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Lake View, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Scranton, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Loris, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Latta, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Johnsonville, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Conway, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Clio, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Conway, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Pamplico, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

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Showing results 1-20

All JobsIt Helpdesk Associate JobsIt Helpdesk Associate Jobs in Marion, SC

It Helpdesk Associate information

See Marion, SC salary details

$12

$18

$28

How much do it helpdesk associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it helpdesk associate in Marion, SC is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.82 per hour, depending on experience, location, and employer.

What challenges does an IT Helpdesk Associate face when supporting end-users, and how can they manage them?

IT Helpdesk Associates often encounter challenges such as handling high volumes of support requests, addressing users with varying levels of technical proficiency, and troubleshooting a wide range of hardware and software issues under time constraints. Effectively managing these challenges requires strong communication skills, patience, and the ability to prioritize tasks based on urgency. Building a solid knowledge base, documenting solutions, and collaborating closely with other IT team members can also help streamline support and improve resolution times.

What is an IT Helpdesk Associate?

IT Helpdesk Associates are professionals who provide technical support and assistance to users experiencing hardware, software, or network issues. They act as the first point of contact for troubleshooting problems, answering questions, and resolving technical concerns either remotely or in person. Their responsibilities often include installing and configuring computer systems, diagnosing faults, and guiding users through step-by-step solutions. IT Helpdesk Associates play a crucial role in maintaining the smooth operation of an organization's IT infrastructure and ensuring user satisfaction.

What skills and qualifications are needed to be an IT Helpdesk Associate?

To thrive as an IT Helpdesk Associate, you need strong troubleshooting skills, foundational IT knowledge, and often a relevant degree or CompTIA A+ certification. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills and qualities are crucial for quickly resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.

What is the difference between It Helpdesk Associate vs IT Support Technician?

AspectIt Helpdesk AssociateIT Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelpdesk, call center, on-site supportOn-site, remote, or field support
ResponsibilitiesResponding to user issues, troubleshooting basic hardware/softwareDiagnosing and resolving hardware/software problems, more technical tasks
Industry UsageCommon in corporate and SMBsCommon in corporate, enterprise, and technical support roles

The main difference between an It Helpdesk Associate and an IT Support Technician lies in the scope of responsibilities. Helpdesk associates typically handle initial user support and basic troubleshooting, while IT support technicians perform more advanced technical tasks and diagnostics. Both roles often require similar certifications and work in similar environments, but technicians usually have a broader technical skill set.

What cities near Marion, SC are hiring for It Helpdesk Associate jobs?

Cities near Marion, SC with the most It Helpdesk Associate job openings:

It Helpdesk Associate jobs near you
Infographic showing various It Helpdesk Associate job openings in Marion, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,693 per year, or $18.6 per hour.

Tier 1 Helpdesk Associate

Olsten

Florence, SC • On-site

$18/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Olsten Staffing Is Hiring!
Tier 1 Helpdesk Associate
Pay: $18.00/hour (based on experience)
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Are you looking to grow your IT career? Olsten Staffing is seeking a Tier 1 Helpdesk Associate to join a professional and fast-paced team! If you have IT experience or education in a related field and enjoy helping others solve technical issues, we want to hear from you.
Responsibilities: ✅ Answer incoming customer calls and provide technical support
✅ Create and update support tickets accurately
✅ Perform basic hardware and software troubleshooting
✅ Deliver exceptional customer service
✅ Escalate issues when necessary
✅ Maintain detailed records and documentation
✅ Collaborate with team members to resolve customer concerns
Qualifications: • ️ Some IT experience or education in a related field required
• ️ Strong customer service and communication skills
• ️ Excellent problem-solving and critical thinking abilities
• ️ Attention to detail and strong organizational skills
• ️ Ability to multitask in a fast-paced environment
• ️ Reliable and professional work ethic
✨ What We Offer: Competitive pay based on experience
Full-time, daytime schedule
Opportunity for career growth and development
Supportive team environment
Apply today with Olsten Staffing! We're looking for motivated candidates ready to put their technical skills to work and make a difference.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit www.olsten.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.
Olsten Staffing has been matching great candidates with great opportunities for over 60 years! We have opportunities in a wide range of industries and businesses for employees of all skill levels.
We offer temporary, temp-to-hire, and permanent positions. Olsten also offers a full benefits package to every employee including 401-k and long term/short term disability, medical, dental, vision and more!
Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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