ZipRecruiter

Log In

1

It Helpdesk Associate Jobs in Manitoba (NOW HIRING)

Teranet

Manager, IT

Winnipeg, MB

Collaborate closely and on a regular basis with the line of business to assist them in planning and developing product roadmaps; act as the line of business partner to drive IT strategy to help ...

365 Technologies

IT Service Technician

Dugald, MB

Do you get a feeling of satisfaction from helping people solve their technology problems? 365 ... Ability to juggle multiple tasks in a busy, distraction-prone environment * 1-3 years of IT support ...

365 Technologies

IT Service Technician

Dugald, MB · On-site

Do you get a feeling of satisfaction from helping people solve their technology problems? 365 ... Ability to juggle multiple tasks in a busy, distraction-prone environment * 1-3 years of IT support ...

365 Technologies

IT Service Technician

Dugald, MB · On-site

Do you get a feeling of satisfaction from helping people solve their technology problems? 365 ... Ability to juggle multiple tasks in a busy, distraction-prone environment * 1-3 years of IT support ...

National Bank

Technology Associate

Winnipeg, MB · Hybrid

A career as an Associate at National Bank is a role where your systems thinking, attention to ... will help a wealth management team execute client instructions, maintain accurate information ...

National Bank

Technology Associate

Winnipeg, MB · On-site

A career as an Associate at National Bank is a role where your systems thinking, attention to ... will help a wealth management team execute client instructions, maintain accurate information ...

Aritzia

Retail Associate - Polo Park

Winnipeg, MB · On-site

$30/hr

As a Retail Associate within our boutiques, you will be part of the team responsible for the ... From the product to the art to the music pumping through our top-of-the-line sound systems. It's ...

MSP Hire, Inc.

MSP Technician

Winnipeg, MB · On-site

Helpdesk / End-User Support (L1, L2, L3) * Systems Administration (Windows, Microsoft 365, Active ... Project implementation and client-facing IT support Why MSPs? Working for an MSP means variety ...

Aritzia

Associate Boutique Manager - Polo Park

Winnipeg, MB · On-site

CA$30 - CA$37/hr

THE ROLE As the Associate Boutique Manager, you will lead the team to: * To lead the team to sell ... From the product to the art to the music pumping through our top-of-the-line sound systems. It's ...

Penn-co Construction

The Business SystemsSpecialist will support this need by helping translate business objectives and ... Act as a liaison between business units, IT, business systems, construction technology, vendors ...

next page

Showing results 1-20

All JobsIt Helpdesk Associate JobsIt Helpdesk Associate Jobs in Manitoba

It Helpdesk Associate information

What challenges does an IT Helpdesk Associate face when supporting end-users, and how can they manage them?

IT Helpdesk Associates often encounter challenges such as handling high volumes of support requests, addressing users with varying levels of technical proficiency, and troubleshooting a wide range of hardware and software issues under time constraints. Effectively managing these challenges requires strong communication skills, patience, and the ability to prioritize tasks based on urgency. Building a solid knowledge base, documenting solutions, and collaborating closely with other IT team members can also help streamline support and improve resolution times.

What is an IT Helpdesk Associate?

IT Helpdesk Associates are professionals who provide technical support and assistance to users experiencing hardware, software, or network issues. They act as the first point of contact for troubleshooting problems, answering questions, and resolving technical concerns either remotely or in person. Their responsibilities often include installing and configuring computer systems, diagnosing faults, and guiding users through step-by-step solutions. IT Helpdesk Associates play a crucial role in maintaining the smooth operation of an organization's IT infrastructure and ensuring user satisfaction.

What skills and qualifications are needed to be an IT Helpdesk Associate?

To thrive as an IT Helpdesk Associate, you need strong troubleshooting skills, foundational IT knowledge, and often a relevant degree or CompTIA A+ certification. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills and qualities are crucial for quickly resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.

What is the difference between It Helpdesk Associate vs IT Support Technician?

AspectIt Helpdesk AssociateIT Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelpdesk, call center, on-site supportOn-site, remote, or field support
ResponsibilitiesResponding to user issues, troubleshooting basic hardware/softwareDiagnosing and resolving hardware/software problems, more technical tasks
Industry UsageCommon in corporate and SMBsCommon in corporate, enterprise, and technical support roles

The main difference between an It Helpdesk Associate and an IT Support Technician lies in the scope of responsibilities. Helpdesk associates typically handle initial user support and basic troubleshooting, while IT support technicians perform more advanced technical tasks and diagnostics. Both roles often require similar certifications and work in similar environments, but technicians usually have a broader technical skill set.

What are popular job titles related to It Helpdesk Associate jobs in Manitoba? For It Helpdesk Associate jobs in Manitoba, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Associate jobs in Manitoba look for? The top searched job categories for It Helpdesk Associate jobs in Manitoba are:
What cities in Manitoba are hiring for It Helpdesk Associate jobs? Cities in Manitoba with the most It Helpdesk Associate job openings:
It Helpdesk Associate jobs near you
Infographic showing various It Helpdesk Associate job openings in Manitoba as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Telecommunications & Conference Support Technician - IT Department - Competition 2026-069

Assembly of Manitoba Chiefs

Winnipeg, MB • On-site

Full-time

Posted 5 days ago

Job description

Competition #2026-069

Category: Full-time Permanent

Closing Date: Open Until Filled


Position Summary

The Assembly of Manitoba Chiefs Inc. (AMC) is seeking a dependable and highly punctual Telecommunications & Conference Support Technician to provide technical support for leadership meetings and organizational operations. Under the direction of the Information Technology (IT) Manager, the Technician will be responsible for the setup and operation of teleconferencing, Zoom, Microsoft Teams, smartboards, and conference room audiovisual systems. The role also provides Tier 1 IT Helpdesk support between meetings.

Key Responsibilities

Conference & Executive Meeting Support

  • Set up and operate Zoom, Microsoft Teams, teleconferencing, and smartboard systems.
  • Configure and test audiovisual equipment prior to meetings (minimum one hour in advance, as required).
  • Provide live technical support during meetings to ensure seamless delivery.


Audiovisual Equipment Management

  • Set up, maintain, and troubleshoot microphones, speakers, projectors, displays, and related AV equipment.
  • Conduct routine equipment checks and maintain inventory records.


IT Helpdesk Support (Tier 1)

  • Provide front-line technical support for staff hardware and software issues.
  • Respond to and resolve assigned helpdesk tickets.
  • Escalate complex issues as appropriate.


General Support

  • Maintain organized conference spaces.
  • Assist with basic facility support tasks, including garbage and recycling removal.
  • Transport and lift equipment (up to 30 lbs) as required.

Qualifications

Education & Experience

  • A high school diploma or equivalent is required. Additional certifications or training in AV technology or related fields are a plus.
  • Previous experience working as a technician or in a related field is preferred.
  • Proficiency in operating and troubleshooting AV equipment such as projectors, speakers, microphones, mixers, and livestreaming events to the Internet.
  • Strong problem-solving skills with the ability to quickly diagnose and resolve technical issues under pressure.
  • Excellent communication and interpersonal skills with the ability to effectively interact with staff during events.
  • Highly organized with the ability to manage multiple tasks simultaneously and prioritize workload effectively.
  • Ability to adapt to changing requirements, schedules, and environments in a fast-paced, dynamic work environment.
  • Must have a valid Class 5 Driver's License, and a reliable vehicle.
  • Must have a current satisfactory Criminal Record Check, Clear Adult and Child Abuse Checks.

Interested applicants are invited to submit their cover letter identifying the position title applying for, qualifications, and resume, along with three professional reference listings (include a most recent employer reference) to:


Human Resources Department

Assembly of Manitoba Chiefs

14th Floor, 275 Portage Avenue, Winnipeg, Manitoba R3B 2B3

Quote Competition #2026-069 in your application.


For best results submit your application to BambooHR

https://manitobachiefs.com/about/job-opportunities/

We thank all who apply and advise that only those selected for further consideration will be contacted. No phone calls will be accepted. Incomplete and late applications will not be considered.

Preference will be given to First Nations people. If successful, applicants will be asked to verify citizenship documentation issued by a First Nation or government-issued documentation or affirmation from the Inuit, Metis, or non-status Indigenous community with which they identify.


Please visit our website at www.manitobachiefs.com

Apply