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It Helpdesk Agent Jobs in Riverside, CA (NOW HIRING)

IT Analyst

Anaheim, CA · On-site

$38 - $48/hr

Join our team to help create and develop the future of live entertainment and sports in Orange ... The IT Analyst is responsible for supporting and maintaining a reliable IT environment, with a ...

IT Generalist

Placentia, CA · On-site

$25 - $30/hr

You'll be the sole IT lead, responsible for keeping our systems humming while jumping in wherever ... Help maintain inventory accuracy and data integrity * Jump in on pick/pack tasks or other team ...

IT Analyst

Anaheim, CA · On-site

$38 - $48/hr

IT Analyst Pay Details: The starting hourly rate range for this position is $38.00 to $48.00 per ... Experience with ServiceNow or a similar help desk/ticketing system * Knowledge of databases, system ...

IT Generalist

Placentia, CA · On-site

$25 - $30/hr

You'll be the sole IT lead, responsible for keeping our systems humming while jumping in wherever ... Help maintain inventory accuracy and data integrity * Jump in on pick/pack tasks or other team ...

IT Manager

Irvine, CA · On-site

$108K - $115K/yr

Associate's degree in IT, Computer Science, or equivalent experience * 2+ years of experience in IT support or help desk roles * Strong knowledge of Mac OS * Familiarity with office productivity ...

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IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to ... Experience: 2+ yrs of experience supporting users in a helpdesk role is required . Polish: you must ...

IT infrastructure Supervisor

Santa Ana, CA · On-site

$98K - $121K/yr

IT INFRASTRUCTURE SUPERVISOR We are seeking a knowledgeable IT Infrastructure Supervisor to work ... Manage change control, monitor help desk ticketing processes/results. * Ensure data security and ...

Collaborate with IT team members on technology deployments, upgrades, maintenance activities ... Qualifications * 1-2 years of hands-on desktop support, help desk, technical support, end-user ...

Collaborate with IT team members on technology deployments, upgrades, maintenance activities ... Qualifications * 1-2 years of hands-on desktop support, help desk, technical support, end-user ...

Collaborate with IT team members on technology deployments, upgrades, maintenance activities ... Qualifications * 1-2 years of hands-on desktop support, help desk, technical support, end-user ...

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

In this role, you will provide first-line technical support across office and manufacturing environments, helping employees maintain reliable technology while supporting the organization's IT infrast ...

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

In this role, you will provide first-line technical support across office and manufacturing environments, helping employees maintain reliable technology while supporting the organization's IT infrast ...

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

You'll be the go-to person for day-to-day IT needs, helping the business stay productive and secure. Key Responsibilities: IT Operations & Process Management * Utilize IT Service Management (ITSM ...

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

You'll be the go‑to person for day‑to‑day IT needs, helping the business stay productive and secure. Key Responsibilities: IT Operations & Process Management * Utilize IT Service Management ...

Showing results 21-40

It Helpdesk Agent information

See Riverside, CA salary details

$13

$20

$29

How much do it helpdesk agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for it helpdesk agent in Riverside, CA is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between It Helpdesk Agent vs Technical Support Specialist?

AspectIt Helpdesk AgentTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelpdesk, call centers, remote supportHelpdesk, on-site, remote support
Employer & IndustryIT service providers, corporate ITIT companies, tech support firms
Common Search IntentBasic troubleshooting, ticket handlingAdvanced troubleshooting, hardware/software issues

While both roles involve assisting users with technical issues, an It Helpdesk Agent primarily handles basic support and ticket management, often in a call center or remote setting. A Technical Support Specialist typically deals with more complex problems, including hardware and software troubleshooting, requiring deeper technical knowledge. Both roles are essential in IT support, but they differ in complexity and scope.

Infographic showing various It Helpdesk Agent job openings in Riverside, CA as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $42,759 per year, or $20.6 per hour.

IT Analyst

Anaheim, CA • On-site

$38 - $48/hr

Full-time

Posted 13 days ago


Job description

A great experience starts with you!
Join our team to help create and develop the future of live entertainment and sports in Orange County!
Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Mission: To be a place where the everyday becomes extraordinary - and the potential is unlimited. Where every experience can change you
Vision: We are the gathering place of Orange County
Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Job Title:
IT Analyst
Pay Details:
The starting hourly rate range for this position is $38.00 to $48.00 per hour. The actual hourly rate offered will take internal value, peer equity, job-related factors, and other organizational considerations into account.
The IT Analyst is responsible for supporting and maintaining a reliable IT environment, with a focus on the availability and performance of desktop and mobile systems. This role requires knowledge of desktop and laptop computing, iOS devices, wireless networks, email systems, antivirus and malware protection, cybersecurity, and phone systems. The IT Analyst also provides technical support for events at Honda Center and surrounding event spaces, as needed.
Responsibilities
  • Configure, deploy, and provide ongoing support for desktop hardware and systems
  • Set up and support phone systems, including analog, cloud-based, and IP-based solutions
  • Configure, deploy, and support network printers
  • Provide technical support for Apple and Android mobile devices
  • Provide application support for Microsoft Office 365, Teams, Exchange, SharePoint, and Dynamics CRM
  • Troubleshoot network connectivity issues
  • Diagnose and resolve issues related to point-of-sale hardware and software
  • Assist with audio/visual systems and conference room setup, configuration, and troubleshooting
  • Troubleshoot and resolve user issues involving desktop hardware, software, and mobile devices

Qualifications
  • Bachelor's degree in Computer Science or a related field, or equivalent combination of education and relevant experience
  • A+ certification preferred
  • 2+ years of experience as an IT Desktop Analyst, Desktop Support Analyst, or similar role
  • Experience with Tanium or a similar endpoint management tool strongly preferred
  • Experience administering and maintaining user accounts in Microsoft Azure and on-premises Active Directory
  • Experience with ServiceNow or a similar help desk/ticketing system
  • Knowledge of databases, system security, and technical troubleshooting
  • Working knowledge of Microsoft Active Directory
  • Excellent written and verbal communication skills, with the ability to support a diverse user community
  • Strong time management and organizational skills
  • Strong analytical and problem-solving skills
  • Understanding of general business practices and operations
  • Proactive approach with strong follow-through and the ability to prioritize multiple assignments and complete projects on time
  • Valid California driver's license and acceptable driving record
  • Ability to work a flexible schedule, including nights, weekends, and some holidays as required
  • Ability to stand and bend for prolonged periods and lift and carry up to 50 pounds

Knowledge, Skills and Experience
Education - Bachelor's Degree
Experience Required - 2+ Years
This position is on-site.
Company:
OC Sports & Entertainment, LLC
Our Commitment:
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Thanks for your interest in becoming part of OCVIBE!