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It Help Desk Support Associate Jobs in Atlanta, GA

Seneca Resources Company, LLC

IT Help Desk

Norcross, GA · On-site

IT Help Desk Analyst Location: Norcross, GA Work Environment: Call Center Start Date: January 2026 ... Provide first-level technical support by answering inbound customer calls and diagnosing reported ...

Ubertal Inc

IT Help Desk Analyst

Conyers, GA · On-site

In-Person Role Overview The IT Help Desk Analyst delivers technical and customer support within a high-volume call center setting. Working under general supervision, this role assists end-users with ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Escalate complex issues to Tier 2/3 teams Required Qualifications * 1-3 years of IT Help Desk / Desktop Support experience * CompTIA A+ (or equivalent) * Strong troubleshooting and customer service ...

HireITPeople

IT Help Desk Analyst,

Conyers, GA · On-site

The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and ...

Ask IT consulting

Help Desk Support

Atlanta, GA · On-site

$19.25 - $26/hr

May require an associate's degree in a related area and/or 0-5 years of experience in the field or ... Has knowledge of commonly-used concepts, practices, and procedures within the IT field. Relies on ...

CYNET SYSTEMS

IT Help Desk Analyst

Conyers, GA · On-site

$20/hr

Two (2) years of full-time experience within the last seven (7) years providing call center support ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...

Conflux Systems

IT Helpdesk Analyst

Conyers, GA · On-site

$20/hr

Bilingual - Spanish * IT Help Desk Call Center exp- 2 years Description LOCAL CANDIDATES *This ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

Caresoft Inc.

Help Desk Support Specialist

Atlanta, GA · On-site

$21 - $25/hr

Help Desk Support Specialist Location: Atlanta, GA. 30334(Onsite) Durartion: Long Term Skills ... Minimum years of IT technical support · Strong knowledge and experience installing,configuring ...

Conflux Systems

IT Helpdesk Analyst

Conyers, GA · On-site

$20/hr

Bilingual - Spanish * IT Help Desk Call Center exp- 2 years Description LOCAL CANDIDATES *This ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

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All JobsIt Help Desk Support Associate JobsIt Help Desk Support Associate Jobs in Atlanta, GA

It Help Desk Support Associate information

See Atlanta, GA salary details

$13

$20

$31

How much do it help desk support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it help desk support associate in Atlanta, GA is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

Is a service desk support associate an IT job?

A service desk support associate is an IT job that involves providing technical assistance to users, troubleshooting hardware and software issues, and supporting IT systems. It typically requires knowledge of operating systems, networking, and support tools like ticketing systems, and may involve certifications such as CompTIA A+.

Is help desk support associate a good entry-level IT job?

A help desk support associate is considered a good entry-level IT position because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of operating systems, hardware, and software, and can lead to advanced roles with certifications like CompTIA A+ or Network+.

What cities near Atlanta, GA are hiring for It Help Desk Support Associate jobs?

Cities near Atlanta, GA with the most It Help Desk Support Associate job openings:

IT Service Representative (IT Help Desk)

Atlanta, GA • On-site

Athena Information Technology
See more jobs at Athena Information Technologyexternal

$22.50/hr

Full-time

Re-posted 17 days ago

Job description

IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceAbout UsOur mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.Position SummaryAs an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.What You'll DoServe as the first line of IT support for staff via phone, email, and ticketing system.Resolve Tier 1 issues (hardware, software, network, applications).Track, document, and follow up on support tickets.Escalate issues to Tier 2 teams when necessary.Provide user training and support on IT equipment and software.Participate in 24/7 on-call rotation for emergency support.What We're Looking ForHigh school diploma or equivalent (required).1+ year technical support experience or internship.1 IT certification or 2-year Associate's degree.Strong troubleshooting and customer service skills.Experience with ticketing systems, MS Office, and remote support tools.Excellent communication-able to explain technical issues clearly.Why Join Us?Competitive pay + benefits package.Opportunities for career growth and certifications.Supportive, mission-driven team environment.Make a real impact by helping our care centers deliver better service every day.Apply today to bring your IT skills to a place where they matter! 
Job Posted by ApplicantPro