... of a IT Help Desk Support , who possesses MSP experience. A qualified candidate would have both ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Quick apply
... of a IT Help Desk Support , who possesses MSP experience. A qualified candidate would have both ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
IT Help Desk Support- Level 2 (MSP)
Shreveport, LA · On-site
$80K - $90K/yr
... of a IT Help Desk Support , who possesses MSP experience. A qualified candidate would have both ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Quick apply
IT Help Desk Support- Level 2 (MSP)
Shreveport, LA · On-site
$80K - $90K/yr
... of a IT Help Desk Support , who possesses MSP experience. A qualified candidate would have both ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
IT Help Desk Support Level 1 - MSP
$38K - $42K/yr
... technology to meet a client's business needs. Duties & Responsibilities * Help Desk Support - Work ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Quick apply
IT Help Desk Support Level 1 - MSP
$38K - $42K/yr
... technology to meet a client's business needs. Duties & Responsibilities * Help Desk Support - Work ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
IT Support Specialist
Broussard, LA · On-site
RLC, LLC is looking for a self-motivated IT Help Desk Support Technician to join our team. You'll ... What You'll Need Associate degree or equivalent certifications plus 3-5 years of IT support ...
IT Support Specialist
Broussard, LA · On-site
RLC, LLC is looking for a self-motivated IT Help Desk Support Technician to join our team. You'll ... What You'll Need Associate degree or equivalent certifications plus 3-5 years of IT support ...
... technology to meet a clients business needs. Duties & Responsibilities * Help Desk Support -Work ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Quick apply
... technology to meet a clients business needs. Duties & Responsibilities * Help Desk Support -Work ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
This role involves providing technical support, troubleshooting, and managing various IT systems to meet client needs effectively. Responsibilities : • Help Desk Support - Work with pre- and post ...
This role involves providing technical support, troubleshooting, and managing various IT systems to meet client needs effectively. Responsibilities : • Help Desk Support - Work with pre- and post ...
IT Support Specialist
Broussard, LA · On-site
RLC, LLC is looking for a self-motivated IT Help Desk Support Technician to join our team. You'll ... What You'll Need Associate degree or equivalent certifications plus 3-5 years of IT support ...
Quick apply
IT Support Specialist
Broussard, LA · On-site
RLC, LLC is looking for a self-motivated IT Help Desk Support Technician to join our team. You'll ... What You'll Need Associate degree or equivalent certifications plus 3-5 years of IT support ...
IT Help Desk Specialist
Baton Rouge, LA · On-site
$80K - $110K/hr
This role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software ...
Quick apply
IT Help Desk Specialist
Baton Rouge, LA · On-site
$80K - $110K/hr
This role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software ...
About the Role We are looking for an IT Technician to support technical operations at our Hammond location. This role blends warehouse responsibilities with Level 1 help desk support, onsite ...
About the Role We are looking for an IT Technician to support technical operations at our Hammond location. This role blends warehouse responsibilities with Level 1 help desk support, onsite ...
IT Help Desk
Baton Rouge, LA · On-site
Application support and troubleshooting of MS Windows platforms * Provide user support in the ... tasks as directed by the IT Manager. Please note that this role is not eligible for Visa ...
IT Help Desk
Baton Rouge, LA · On-site
Application support and troubleshooting of MS Windows platforms * Provide user support in the ... tasks as directed by the IT Manager. Please note that this role is not eligible for Visa ...
... Information Technology Division. This position offers hands-on experience providing first-level ... Supporting PC hardware components, desktop operating system software, and application software ...
... Information Technology Division. This position offers hands-on experience providing first-level ... Supporting PC hardware components, desktop operating system software, and application software ...
IT Help Desk Specialist-Hybrid
Bossier City, LA · On-site
$17.75 - $22.29/hr
Bring your knowledge and technical skills in computer software and systems support to Pearl. The IT Help Desk Specialist will manage inbound calls in a fast-paced, high-energy environment and assist ...
IT Help Desk Specialist-Hybrid
Bossier City, LA · On-site
$17.75 - $22.29/hr
Bring your knowledge and technical skills in computer software and systems support to Pearl. The IT Help Desk Specialist will manage inbound calls in a fast-paced, high-energy environment and assist ...
IT Help Desk Specialist-Hybrid
Bossier City, LA · On-site
$17.75 - $22.29/hr
Bring your knowledge and technical skills in computer software and systems support to Pearl. The IT Help Desk Specialist will manage inbound calls in a fast-paced, high-energy environment and assist ...
IT Help Desk Specialist-Hybrid
Bossier City, LA · On-site
$17.75 - $22.29/hr
Bring your knowledge and technical skills in computer software and systems support to Pearl. The IT Help Desk Specialist will manage inbound calls in a fast-paced, high-energy environment and assist ...
SERVICE DESK ANALYST II - INFORMATION TECHNOLOGY
Hammond, LA · On-site
$17 - $23/hr
This position will provide Tier 2 assistance and support to customers in person, at off-site ... REQUIRED QUALIFICATIONS: • High School diploma or equivalent • Obtain an IT Help Desk ...
SERVICE DESK ANALYST II - INFORMATION TECHNOLOGY
Hammond, LA · On-site
$17 - $23/hr
This position will provide Tier 2 assistance and support to customers in person, at off-site ... REQUIRED QUALIFICATIONS: • High School diploma or equivalent • Obtain an IT Help Desk ...
IT Support Technician
Crowley, LA · On-site
$16.50 - $22.75/hr
Answer help desk tickets Job Type: Full time Experience level: College student desired or 4 years of IT help desk experience Schedule: Monday to Friday- 40 hours (can be flexible if student) Work ...
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IT Support Technician
Crowley, LA · On-site
$16.50 - $22.75/hr
Answer help desk tickets Job Type: Full time Experience level: College student desired or 4 years of IT help desk experience Schedule: Monday to Friday- 40 hours (can be flexible if student) Work ...
IT Support Technician
Crowley, LA · On-site
$16.50 - $22.75/hr
Answer help desk tickets Job Type: Full time Experience level: College student desired or 4 years of IT help desk experience Schedule:Monday to Friday- 40 hours (can be flexible if student) Work ...
IT Support Technician
Crowley, LA · On-site
$16.50 - $22.75/hr
Answer help desk tickets Job Type: Full time Experience level: College student desired or 4 years of IT help desk experience Schedule:Monday to Friday- 40 hours (can be flexible if student) Work ...
IT Support Technician
Crowley, LA · On-site
$16.50 - $22.75/hr
Answer help desk tickets Job Type: Full time Experience level: College student desired or 4 years of IT help desk experience Schedule: Monday to Friday- 40 hours (can be flexible if student) Work ...
IT Support Technician
Crowley, LA · On-site
$16.50 - $22.75/hr
Answer help desk tickets Job Type: Full time Experience level: College student desired or 4 years of IT help desk experience Schedule: Monday to Friday- 40 hours (can be flexible if student) Work ...
IT Support Technician (Help Desk)
New Orleans, LA · On-site
$24 - $28/hr
The IT Support Technician is the local point of contact for employees across production ... Requirements Qualifications and Skills Education & Experience * 2+ years in a help desk / desktop ...
IT Support Technician (Help Desk)
New Orleans, LA · On-site
$24 - $28/hr
The IT Support Technician is the local point of contact for employees across production ... Requirements Qualifications and Skills Education & Experience * 2+ years in a help desk / desktop ...
They bring at least one year of IT help desk or technical support experience (internships or volunteer experience accepted), a customer-first attitude, and the ability to communicate technical ...
Quick apply
They bring at least one year of IT help desk or technical support experience (internships or volunteer experience accepted), a customer-first attitude, and the ability to communicate technical ...
They bring at least one year of IT help desk or technical support experience (internships or volunteer experience accepted), a customer-first attitude, and the ability to communicate technical ...
They bring at least one year of IT help desk or technical support experience (internships or volunteer experience accepted), a customer-first attitude, and the ability to communicate technical ...
It Help Desk Support Associate information
Is a service desk support associate an IT job?
A service desk support associate is an IT job that involves providing technical assistance to users, troubleshooting hardware and software issues, and supporting IT systems. It typically requires knowledge of operating systems, networking, and support tools like ticketing systems, and may involve certifications such as CompTIA A+.
Is help desk support associate a good entry-level IT job?
A help desk support associate is considered a good entry-level IT position because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of operating systems, hardware, and software, and can lead to advanced roles with certifications like CompTIA A+ or Network+.
What cities in Louisiana are hiring for It Help Desk Support Associate jobs?
Cities in Louisiana with the most It Help Desk Support Associate job openings:
Full-time
Re-posted 15 days ago
Job description
Summary
Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Shreveport, LA and they are in need of a IT Help Desk Support, who possesses MSP experience. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Duties & Responsibilities
- Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
- Architect & deploy routers, switches, managed switches, and firewalls
- Implementing and monitoring network security
- Deploying and managing Windows Servers and Active Directory
- Designing Local Area Networks
- Optimizing and maintaining network software and hardware
- Building and deploying file servers and cloud computing solutions
- Configuring and deploying VOIP solutions
- Performing network infrastructure troubleshooting
- Manage Microsoft Exchange Server
- Implementing, Monitoring & Managing VoIP solutions
- Monitors alert systems and takes appropriate actions as per guidelines.
- Receive escalated service requests requiring an enhanced response.
- New User On-boarding
- Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years of experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
- Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
- Sales training experience is a plus
- Having worked in an MSP environment is a major plus.
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
- CCNA or CCIE-Cisco certifications a real plus
About K2 Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Carlsbad, CA, US
Year founded
2019