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It Help Desk Intern Jobs in Ridge, MD (NOW HIRING)

eTrepid

Systems Engineer

Mechanicsville, MD

Good knowledge in Layer 2 & Layer 3 switching technology like VLAN, VTP Server/Client, STP, RSTP ... Minimum of 4 years experience in system administration, including server and help desk support

eTrepid

Systems Engineer

Mechanicsville, MD · On-site

Good knowledge in Layer 2 & Layer 3 switching technology like VLAN, VTP Server/Client, STP, RSTP ... Minimum of 4 years experience in system administration, including server and help desk support

Walgreens

Pharmacy Intern

Warsaw, VA · On-site

$16.50 - $25/hr

Responsible for using pharmacy systems to obtain patient and drug information and process ... help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong ...

Walgreens

Pharmacy Intern

Warsaw, VA

$16.50 - $25/hr

Responsible for using pharmacy systems to obtain patient and drug information and process ... help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong ...

CVS Health

Grad Pharmacist

California, MD

$16 - $20/hr

We help people navigate the health care system - and their personal health care - by improving ... As a Graduate Pharmacy Intern, you will apply your didactic learning from pharmacy school and ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Ridge, MD

It Help Desk Intern information

See Ridge, MD salary details

$9

$16

$24

How much do it help desk intern jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for it help desk intern in Ridge, MD is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.
What cities near Ridge, MD are hiring for It Help Desk Intern jobs? Cities near Ridge, MD with the most It Help Desk Intern job openings:
It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Ridge, MD as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,196 per year, or $16.9 per hour.

Senior Information Security Analyst with Security Clearance

Tharros Defense, Inc.

Patuxent River, MD • On-site

Contractor

Posted 3 days ago

New

Job description

Job Description Tharros is seeking a Senior Information Security Analyst to support the Naval Air Warfare Center Aircraft Division Cyber Warfare Department. The analyst will lead assigned cybersecurity, Information Assurance, RMF, vulnerability assessment, and cyber risk mitigation activities for Navy networks, systems, data, and mission infrastructure. The Senior Information Security Analyst will coordinate team tasking, track technical progress, support project planning, and help align cybersecurity execution with Government mission priorities. The role requires senior-level judgment, RMF depth, and the ability to lead analysts supporting DoD or other Government Agency platforms, weapons systems, or IT infrastructure environments. * Lead planning, implementation, upgrade, and monitoring of security measures for computer networks and information systems. * Assess system vulnerabilities for security risks and direct development of mitigation strategies. * Oversee implementation of security controls that protect digital files and electronic infrastructure. * Lead Information Assurance and Cyber Security activities across assigned task areas. * Lead RMF activities, including control assessment, package development, artifact review, POA&M support, and authorization documentation. * Coordinate and oversee the tasking of team members performing Information Security Analyst functions. * Track project progress, resolve execution issues, and support planning for projects, resources, and cyber events. * Review vulnerability data, security documentation, risk assessments, and authorization artifacts for technical quality. * Support or oversee cyber forensic analysis in response to cyber threats in hardware and software environments. * Coordinate with Government technical personnel, program leadership, and contractor team members on cyber risk and authorization matters. * Mentor Basic and Intermediate analysts and help maintain team compliance with DCWF and contract qualification requirements. Requirements * Active TS, SCI Eligible * 10+ years of experience as an Information Assurance professional * 5+ of those years in a DoW or other government agency platform * Ability to lead functional task execution, coordinate team members, track project progress, and support project planning and resourcing. * IAT Level III Summary Tharros combines extensive cyber defense knowledge with the world's preeminent vulnerability expertise to identify and defend against attacks before they become problems. Working at mission speed, we harden mission systems faster and secure them for longer, so agencies never lose the mission edge. Tharros lifts the veil of enterprise cybersecurity to detect zero days before they affect you, enabling mission maneuverability and the confidence to move missions forward. In the ever-evolving realm of cyberspace, we are dedicated to becoming the paramount defender in the 5th warfighting domain. By pioneering innovative security solutions and fostering an environment of continuous learning and vigilance, we aim to protect the interests of our nation's security. Our commitment to excellence in cybersecurity will establish new benchmarks, transforming the digital landscape into a secure and thriving frontier for future generations. Tharros. See Everything. Secure Anything. Tharros is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and make employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected status.

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