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It Field Tech Jobs in Virginia (NOW HIRING)

PeopleSharp

IT Field Technician

Woodbridge, VA

$17 - $25/hr

... IT services to businesses throughout Northern Virginia, Metro Washington DC, and Maryland. With ... We're looking for a Field Tech to help us exceed client expectations and provide onsite and remote ...

Stem Xpert

IT-Field Service Technician

Winchester, VA · On-site

IT-Field Service Technician/Computer Driving Technician. Location: 700 S W 9th St Des Moines IA 50309( We hire for many locations in US) Type of Job: Long term Contract/Contract to permanent ...

Wurth USA

IT Field Service Support

Roanoke, VA · On-site

$21 - $29/hr

The IT Field Service Support serves as the first point of contact for end users seeking IT hardware and software support, ensuring that Würth companies can operate efficiently. Your primary focus ...

Wurth USA

IT Field Service Support

Roanoke, VA · On-site

$21 - $29/hr

The IT Field Service Support serves as the first point of contact for end users seeking IT hardware and software support, ensuring that Würth companies can operate efficiently. Your primary focus ...

Veterans Prime, Inc.

Information Technology

Norfolk, VA · On-site

$17.50 - $23.75/hr

Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers ...

Veterans Prime, Inc.

Information Technology

Norfolk, VA · On-site

$17.50 - $23.75/hr

Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers ...

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It Field Tech information

What is an IT field tech?

IT Field Techs, or Information Technology Field Technicians, are professionals who provide onsite technical support for computer systems, networks, and related hardware. Their responsibilities often include installing, troubleshooting, repairing, and maintaining technology equipment at client or company locations. These technicians play a crucial role in ensuring that IT systems function smoothly, minimizing downtime and resolving technical issues quickly. They may also assist with software installations, upgrades, and user training as needed.

What are the key skills and qualifications needed to thrive as an IT field tech?

To thrive as an IT Field Tech, you need a solid understanding of computer hardware, networking, troubleshooting, and typically a relevant certification such as CompTIA A+ or Network+. Familiarity with remote desktop tools, ticketing systems, and diagnostic software is essential for resolving issues efficiently. Strong customer service, communication, and problem-solving skills set outstanding IT Field Techs apart. These abilities ensure quick, effective support for end-users and minimize downtime, which is critical for business operations.

What are some common challenges IT field techs face when working onsite at client locations?

IT Field Techs often encounter unpredictable environments when working onsite, such as limited access to equipment, varying network infrastructures, or unfamiliar hardware and software setups. Adapting quickly to different client needs and troubleshooting issues under time constraints are common challenges. Additionally, strong communication skills are essential, as techs must explain technical issues to clients with varying levels of technical knowledge. Flexibility and resourcefulness are key strengths in this role, helping to ensure problems are resolved efficiently and clients remain satisfied.

What is the difference between It Field Tech vs Network Technician?

AspectIt Field TechNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site client locations, remote supportData centers, office networks, on-site installations
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks
Common Search IntentTechnical support, hardware troubleshootingNetwork setup, configuration, troubleshooting

The main difference between an It Field Tech and a Network Technician lies in their focus areas. It Field Techs handle a broad range of hardware and software issues across various client sites, while Network Technicians specialize in network infrastructure, configuration, and troubleshooting. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are jobs in the IT field?

Jobs in the IT field include roles such as IT Field Technician, network administrator, cybersecurity analyst, and help desk support. These positions typically require technical skills, knowledge of hardware and software, and often certifications like CompTIA A+ or Network+. IT jobs involve maintaining computer systems, troubleshooting issues, and supporting users in various environments.

What does an IT field technician do?

An IT field technician installs, maintains, and repairs computer hardware, software, and network systems at client sites. They troubleshoot technical issues, set up equipment, and ensure systems operate efficiently, often working on-site and using diagnostic tools. Strong technical skills, customer service abilities, and relevant certifications are typically required for this role.

Which IT field tech is the highest paid?

Senior IT field technicians with specialized skills, such as network infrastructure, cybersecurity, or cloud computing, tend to earn the highest salaries. Certifications like Cisco CCNP, CompTIA Security+, or VMware can also boost earning potential. Salaries vary based on experience, location, and industry demand.
It Field Tech jobs near you
Infographic showing various It Field Tech job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

IT Field Technician

Woodbridge, VA • On-site

Lightwave Dental Management LLC
Health Care and Social Assistance • 201 - 500 employees
Learn more about Lightwave Dental Management LLCexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Provide onsite technical support and maintenance for 12 dental office locations.

  • Design, install, and maintain on-premise office networks, workstations, and hardware.

  • Diagnose, resolve, and escalate technical issues in a timely manner while documenting support activities.

Lightwave Dental rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Lightwave Dental was founded in 2016, is a high-growth company building the group model for the future of the dental industry. Lightwave is passionate about doing things the right way with a tight focus on high quality, core values, and taking care of their people. Lightwave is a dental leadership organization that focuses on partnering, training and developing dentists as the natural leaders of the dental practice. Lightwave helps dentists launch their careers, supports dentists leading high-growth dental groups, and assists doctors looking to establish their legacy as they transition into retirement. Lightwave is solving the big problems in dentistry: retirement, management, reimbursements, and partnership by providing the benefits of a group while preserving the essence of private practice. Lightwave currently supports over 100 dental offices in 3 states. For additional information, please visit lightwavedental.com. Follow us on LinkedIn, Facebook, and Instagram.
Overview
The IT Field Technician is directly responsible for providing onsite technical support and implementing technology solutions to 12 dental practices with a focus on enhancing the efficiency of our end-users and productivity of our dental offices. The ideal IT Field Technician is a proactive team-player who will be able to communicate effectively with end-users, Practice Managers, Doctors and their IT team while being reliably independent in the field. The IT Field Technician reports to the IT Manager.
Objectives
  • Ensure technology systems are connected, operational, and well-maintained for all offices in designated region while limiting downtime
  • Provide onsite support for all offices in designated region
  • Provide quick and effective support for tier 1 & 2 issues and requests for hardware and designated applications
  • Listen attentively to end-user questions and concerns and offer optimal solutions or escalate feedback to IT Manager
  • Prioritize customer satisfaction in all communications, directing unresolved issues to next-level support

Responsibilities
  • Direct responsibility over 12 office locations to provide on-site technical support and maintenance, requiring frequent travel
  • Design, install, and maintain on-premise office networks, end-user workstation setups and backend on-premise IT hardware such as servers
  • Monitor on-premise network connectivity using provided IT tools and respond quickly to downtime
  • Coordinate with offices to track and maintain hardware assets
  • Diagnose and resolve technical issues in a timely manner, escalating complex problems as needed
  • Coordinate with remote support teams and vendors to address technical issues and implement solutions
  • Document all support activities, including resolutions and recommendations, in a detailed and accurate manner within the IT knowledgebase system
  • Participate in a rotating on-call schedule every 6-7 weeks to promptly address and resolve urgent after-hours technical issues, ensuring continuous operational support.
  • Respond to and resolve support issues and requests within established service level agreement (SLA) windows
  • Stay updated on emerging technologies and industry best practices to continuously improve technical skills and knowledge
  • Develop and maintain a positive relationship with office staff including management, Dentists, and Regional Directors

Requirements
  • 1-2 years professional experience as an IT Field Technician or similar role
  • Experience working with Active Directory, Azure and Office 365 preferred
  • Experience troubleshooting layer 1-3 issues preferred
  • Strong knowledge of computer hardware, software, and networking systems
  • Hands-on experience with troubleshooting and resolving tier 1 & 2 technical issues
  • Excellent communication and interpersonal skills
  • Ability to work independently and prioritize tasks effectively
  • Willingness to travel to multiple locations as required
  • Valid driver's license and reliable transportation
  • Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience preferred

Physical Requirements
  • Ability to lift and move equipment weighing up to 40 lbs
  • Comfortable working in various environments, including office settings and remote locations

Travel
  • Regular travel to dental office locations within the designated region.
  • After-hours travel may be required occasionally, but it is anticipated to be minimal and will be scheduled.

In return for providing an excellent employee and patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

What Lightwave Dental employees say

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