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It Desktop Manager Jobs in Baton Rouge, LA (NOW HIRING)

KoenAndrews

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IT Desktop Technician

Gonzales, LA · On-site

$45K - $55K/yr

The Desktop Support Technician will provide first-level hardware, software, and peripheral support ... manages difficult customer situations, responds promptly to customer needs, and solicits customer ...

Service Global, Inc

Desktop EUC L1

Baton Rouge, LA · On-site

$19.50 - $24.75/hr

Mandatory Skills Desktop/End-User Support (Windows, macOS), Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software ...

State of Louisiana

IT Supervisor

Baton Rouge, LA · On-site

$5.4K - $9.8K/mo

Reporting within IT management, the IT Technical Support Supervisor oversees the network, server, and telephony infrastructure that keep LASERS running. The role blends hands-on systems ...

T Baker Smith

IT Technician

Prairieville, LA · On-site

Job Title IT Technician Job Type Full-time Location Baton Rouge - Prairieville, LA 70769 US Corpus ... Support System Staging, Deployment, and Asset Management * Prepare, configure, and stage systems ...

T. Baker Smith

IT Technician

Prairieville, LA · On-site

... and asset management while ensuring consistent communication and processes firmwide ... IT Support Lead regarding recurring issues or user feedback. • Keep peers informed to ensure ...

TrustIT

Level 2 IT Support for MSP

Baton Rouge, LA · On-site

$19 - $26/hr

Being micro-managed * Unrealistic expectations * Feeling overwhelmed, exhausted, and drained Job ... Desktop Support Expertise: Skilled in desktop hardware repair, drive replacement, disk imaging ...

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

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All JobsIt Desktop JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Baton Rouge, LA

It Desktop Manager information

See Baton Rouge, LA salary details

$20.2K

$80.3K

$121K

How much do it desktop manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for it desktop manager in Baton Rouge, LA is $80,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $91,700.00 per year, depending on experience, location, and employer.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

How much is an IT Desktop Manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $110,000 annually, depending on experience, location, and the size of the organization. They often oversee technical support teams, manage hardware and software deployment, and require strong technical and leadership skills.

What job categories do people searching It Desktop Manager jobs in Baton Rouge, LA look for?

The top searched job categories for It Desktop Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for It Desktop Manager jobs?

Cities near Baton Rouge, LA with the most It Desktop Manager job openings:

It Desktop Manager jobs near you

IT Desktop Technician

KoenAndrews

Gonzales, LA • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

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Job description

This company supports the petrochemical and manufacturing industry domestically and internationally and is positioned along the Gulf Coast providing training, occupational medicine, and innovative solutions to industry. The Desktop Support Technician will provide first-level hardware, software, and peripheral support for users and provide installation and training services as needed. This entails troubleshooting, repairing, maintaining, and testing hardware, software, and peripherals. They will also be asked to escalate problems that they are unable to resolve and track solutions to completion.

Essential Job Responsibilities

§ Add documented troubleshooting processes and resolutions to the support knowledge base as needed

§ Provide assistance as needed to network and system administrators with projects

§ Resolve support tickets assigned to them through the company’s ticketing system

§ Provision and deploy equipment as required to employees

§ Assist with the installation of required software applications and hardware required by employees for their job duties, potentially including afterhours work.

§ Assist in addressing compatibility issues between applications and the employee’s station’s operating system

§ Identifies and procures the hardware, software, computer accessories and supplies needed by employees

§ Assist the AV technician with setting up conference and classrooms for usage

§ Inventory equipment currently in use and update entries as equipment is decommissioned or redeployed.

§ Periodic travel to remote locations for inventory, addressing hardware issues, etc.

Preferred Skills & Qualifications

§ Problem Solving – the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

§ Customer Service – the individual manages difficult customer situations, responds promptly to customer needs, and solicits customer feedback to improve future service and consistently provides professional and courteous support services.

§ Oral Communication – the individual speaks clearly and persuasively in positive and negative situations with the ability to communicate technical matters to non-technical personnel.

§ Quality – the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

§ Planning and Organization – the individual prioritizes and plans work activities, uses time effectively, and develops realistic action plans.

§ Adaptability – the individual adapts to changes in the work environment, manages competing demands, and can cope with frequent changes, delays, or unexpected events.

§ Dependability – the individual is consistently at work on time, follows instructions, responds to management direction, and solicits feedback to improve future performance while maintaining themselves as strong team players.

Requirements

§ 1 - 2 years help desk experience.

§ Knowledge of computer and network security systems, applications, procedures, and techniques.

§ Ability to learn and support new systems and applications.

§ Associate's degree in a technical discipline or equivalent, with a Bachelor's preferred.

§ Valid state driver's license

Willingness to travel up to 10%, including occasional overnight stays as required

EEOC employer