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It Customer Support Jobs in Remote, OR (NOW HIRING)

Escrow Assistant Flex Part Time

Roseburg, OR · On-site

$18.46 - $24.63/hr

Passion for helping customers whilemaintaininga professional and positive attitude * Excellent ... What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and ...

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored ... and support. Our people are the reason we're successful today, and why we'll continue to be ...

Customer Service Rep

Myrtle Creek, OR

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... and support. Our people are the reason we're successful today, and why we'll continue to be ...

Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure ... Partner with the Customer Support organization in escalation management and issue resolution to ...

Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure ... Partner with the Customer Support organization in escalation management and issue resolution to ...

Experience 1-3 years of experience in IT support, asset management, deployment services, or ... Customer service mindset. Ability to manage multiple priorities. Problem-solving and ...

Experience 1-3 years of experience in IT support, asset management, deployment services, or ... Customer service mindset. Ability to manage multiple priorities. Problem-solving and ...

Experience 1-3 years of experience in IT support, asset management, deployment services, or ... Customer service mindset. Ability to manage multiple priorities. Problem-solving and ...

Experience 1-3 years of experience in IT support, asset management, deployment services, or ... Customer service mindset. Ability to manage multiple priorities. Problem-solving and ...

Experience 1-3 years of experience in IT support, asset management, deployment services, or ... Customer service mindset. Ability to manage multiple priorities. Problem-solving and ...

Experience 1-3 years of experience in IT support, asset management, deployment services, or ... Customer service mindset. Ability to manage multiple priorities. Problem-solving and ...

Showing results 41-60

It Customer Support information

See Remote, OR salary details

$12

$19

$28

How much do it customer support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for it customer support in Remote, OR is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is an IT Customer Support specialist?

An IT Customer Support specialist is a professional who assists users in resolving technical issues related to computer systems, software, hardware, and networks. They provide support through various channels such as phone, email, chat, or in person. Their main goal is to ensure that users can effectively use technology by diagnosing problems, offering solutions, and guiding users through troubleshooting steps. IT Customer Support specialists also help with software installations, account management, and may escalate complex issues to higher-level technicians. Their role is essential for maintaining smooth IT operations within an organization.

How does an IT Customer Support specialist typically collaborate with other departments to resolve technical issues?

IT Customer Support professionals often work closely with other teams such as network administration, software development, and cybersecurity to resolve complex technical issues. When a problem cannot be resolved at the first level, support staff escalate the issue and coordinate with these specialized departments to diagnose and implement solutions. Effective communication and documentation are essential for seamless collaboration, ensuring that all parties have the necessary information to address the user's needs efficiently. This collaborative approach not only improves resolution times but also enhances the overall user experience.

What are the key skills and qualifications needed to thrive as an IT Customer Support specialist, and why are they important?

To thrive as an IT Customer Support Specialist, you need strong troubleshooting abilities, technical knowledge of computer systems and networks, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure effective technical support, high user satisfaction, and smooth IT operations within an organization.

What is the difference between It Customer Support vs Technical Support Specialist?

AspectIT Customer SupportTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ and vendor-specific ones
Work EnvironmentHelp desks, call centers, remote support, on-site troubleshootingHelp desks, remote support, on-site technical troubleshooting
Employer & Industry UsageIT service providers, tech companies, corporate IT departmentsHardware vendors, software companies, IT service providers
Common Search & ComparisonIT Customer Support vs Technical Support Specialist

Both roles involve assisting users with technical issues, but IT Customer Support generally focuses on customer service and basic troubleshooting, while Technical Support Specialists often handle more complex technical problems and specialized hardware or software issues.

Which IT customer support job is the highest paid?

The highest-paid IT customer support roles are typically senior or specialized positions such as IT support managers, enterprise support engineers, or technical account managers, often earning six-figure salaries. These roles usually require advanced technical skills, certifications, and extensive experience in customer support or IT environments.
Infographic showing various It Customer Support job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $39,886 per year, or $19.2 per hour.

Escrow Assistant Flex Part Time

First American

Roseburg, OR • On-site

$18.46 - $24.63/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoProvide flexibility in your career while giving you a place to enable you to apply your administrative, support and interpersonal skills to your team and our customers as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences.
Come join First American - Roseburg, OR where we recognize our true worth is our people. We are looking to add a Flexible Part-Time Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.
We are looking for someone with drive and energy and wants a part-time, flexible role.

WhatYou'llDo:

  • Assistin the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up

  • Communicate regularly with customers during the escrow process flow

  • Interpret various agreements as they relate to escrow closings

  • Working with a variety of technologies to enable escrow transactions,assistingcustomers to ensure a phenomenal customer experience

WhatYou'llBring:

  • Passion for helping customers whilemaintaininga professional and positive attitude

  • Excellent verbal and written communication with both our internal teams and external customers

  • Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn

  • Thrives in contributing to a team working together to deliver beyond customer expectations

  • Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

  • High school diploma or equivalent

  • 2+ years of escrow-related experience preferred

Pay Range: $18.46 - $24.63 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.