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It Computer Operator Jobs in Cave Spring, GA (NOW HIRING)

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It Computer Operator information

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How much do it computer operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it computer operator in Cave Spring, GA is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.19 per hour, depending on experience, location, and employer.

What does an IT computer operator do?

An IT Computer Operator is responsible for monitoring and controlling computer systems, networks, and related equipment in an organization's data center or IT department. Their duties include running scheduled jobs, performing backups, troubleshooting hardware and software issues, and ensuring the smooth operation of IT infrastructure. They often work in shifts to provide 24/7 support, responding to system alerts and escalating problems to technical teams when necessary. Attention to detail and the ability to follow procedures are essential for this role.

What are the key skills and qualifications needed to thrive as an IT computer operator, and why are they important?

To thrive as an IT Computer Operator, you need a solid understanding of computer systems, operating procedures, and troubleshooting, often supported by an associate degree or relevant certification. Familiarity with monitoring software, batch processing tools, backup systems, and ticketing platforms is typically required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for this role. These competencies ensure smooth IT operations, timely issue resolution, and reliable system performance within an organization.

What are some common challenges faced by IT computer operators and how can they be managed?

IT Computer Operators often encounter challenges such as managing system outages, handling unexpected hardware or software failures, and working under tight deadlines to ensure system uptime. Being proactive with regular system monitoring, maintaining clear communication with technical teams, and following established protocols can help manage these issues effectively. Additionally, staying up-to-date with operational procedures and having a solid troubleshooting mindset are crucial for minimizing downtime and ensuring smooth operations.

What is the difference between It Computer Operator vs Network Technician?

AspectIt Computer OperatorNetwork Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires CompTIA Network+ or Cisco CCNA certifications
Work EnvironmentData centers, server rooms, or office IT departmentsNetwork labs, client sites, or enterprise network environments
Job FocusMonitoring, maintaining, and supporting computer systems and serversInstalling, configuring, and troubleshooting network infrastructure
Common UsageUsed across various industries for basic IT support rolesSpecialized in network setup and troubleshooting in IT and telecom sectors

The main difference between an It Computer Operator and a Network Technician lies in their focus areas. It Computer Operators primarily monitor and support computer systems, while Network Technicians specialize in network infrastructure. Both roles require relevant certifications and work in similar environments, but their responsibilities differ based on system versus network support.

It Computer Operator jobs near you
Infographic showing various It Computer Operator job openings in Cave Spring, GA as of September 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,593 per year, or $22.4 per hour.

IT Client Support Specialist II

Rockmart, GA • On-site

Miura America Co., Ltd.
Manufacturing • 51 - 200 employees
Learn more about Miura America Co., Ltd.external

$50K - $58K/yr

Full-time

Re-posted 6 days ago

Job description

Title: IT Client Support Specialist II
Reports to: IT Department Manager
Status: Full-time
Working Hours: 7:00 AM – 4:00 PM preferred; 8:00 AM – 5:00 PM optional
Working Location: Rockmart, Georgia

Purpose of Position

The IT Client Support Specialist / Help Desk Technician is responsible for providing responsive, professional, and effective technical support to Miura employees. This role supports daily help desk operations, endpoint administration, user account support, hardware and software troubleshooting, IT onboarding and offboarding activities, and general client-side IT services.

The position plays an important role in maintaining user productivity, improving support processes, and ensuring employees receive timely communication and resolution for IT-related issues.

Essential Duties and ResponsibilitiesHelp Desk and Client Support
  • Provide frontline technical support to Miura employees onsite at the Rockmart office and remotely to other company locations.
  • Respond to, troubleshoot, document, and resolve support requests through the company's ticketing system.
  • Deliver excellent customer service by phone, email, remote support tools, Teams, and in-person support.
  • Troubleshoot Windows workstations, laptops, mobile devices, printers, desk phones, conference room equipment, peripherals, and other end-user technology.
  • Support Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Office applications, and related user issues.
  • Assist users with password resets, account access, MFA issues, permissions, email issues, and general productivity tool support.
  • Escalate issues to other IT staff or vendors when appropriate while maintaining ownership of communication with the user.
  • Provide timely updates to users regarding ticket status, next steps, and resolution.
  • Identify recurring support issues and recommend process improvements or training opportunities.
  • Assist in creating and maintaining user-facing documentation, training guides, and knowledge base articles.
Microsoft, Active Directory, and Endpoint Support
  • Support user accounts, groups, devices, and permissions in a Microsoft Active Directory and Azure/Microsoft Entra environment.
  • Manage onboarding and offboarding tasks, including account setup, hardware preparation, software installation, and access provisioning.
  • Support and manage endpoint management activities, including software deployment, patching coordination, device configuration, and basic troubleshooting.
  • Assist with troubleshooting network connectivity, VPN, Wi-Fi, printer, mapped drive, and authentication issues.
  • Support and manage endpoint protection, security tools, and client-side security practices as directed by IT management.
  • Maintain accurate IT inventory records for computers, peripherals, mobile devices, and related assets.
Systems, Applications, and Business Support
  • Assist with support for company business applications and technology platforms.
  • Provide user support for systems such as Microsoft 365, ticketing systems, NetSuite, endpoint management tools, Meraki network equipment, AV/conference room systems, and other supported applications.
  • Assist with basic troubleshooting of application access, browser issues, user configuration problems, and client-side system errors.
  • Coordinate with vendors or internal subject matter experts when higher-level support is required.
  • Participate in IT projects, upgrades, deployments, and technology rollouts as assigned.
  • Support IT training and onboarding efforts for new employees.
  • Perform other duties as assigned by the IT Department Manager.
Required Qualifications
  • High school diploma or equivalent.
  • 1–2 years of experience in IT help desk, desktop support, client support, or a similar technical support role.
  • Strong troubleshooting skills in a Windows desktop and Microsoft business environment.
  • Working knowledge of Microsoft Active Directory and/or Microsoft Entra ID (Azure AD) concepts.
  • Experience supporting Microsoft 365 applications such as Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
  • Strong customer service mindset with the ability to support users professionally and patiently.
  • Ability to explain technical information clearly to non-technical users.
  • Strong written and verbal communication skills.
  • Ability to document issues, resolutions, and procedures clearly.
  • Ability to prioritize tasks, manage multiple support requests, and follow through to resolution.
  • Dependable, organized, and able to work in a fast-paced business environment.
  • Ability to work onsite in Rockmart, Georgia, five days per week.
Preferred Qualifications
  • Associate degree in Information Technology, Computer Science, Networking, Cybersecurity, or a related technical field preferred but not required.
  • 2+ years of experience in IT help desk, desktop support, client support, or a similar technical support role.
  • Experience with Microsoft 365 administration or support.
  • Experience with Microsoft Active Directory, Microsoft Entra ID (Azure AD), group membership, permissions, and user lifecycle support.
  • Experience with endpoint management platforms, remote support tools, antivirus/endpoint protection, or patch management tools.
  • Experience using or supporting IT ticketing systems.
  • Experience with Meraki networking equipment or cloud-managed network environments.
  • Experience supporting NetSuite or other ERP/business systems.
  • Experience supporting AV systems, conference room technology, Teams meeting rooms, or similar collaboration tools.
  • Basic familiarity with Linux or Linux-based systems.
  • Experience working in a manufacturing, warehouse, or industrial business environment.
  • Familiarity with IT asset management, hardware procurement, and inventory tracking.
  • Relevant certifications such as CompTIA A+, Network+, Microsoft certifications, or similar credentials are a plus.
Knowledge, Skills, and Abilities
  • Strong technical troubleshooting and diagnostic ability.
  • Excellent customer service and interpersonal communication skills.
  • Ability to remain professional and patient when assisting users with technical issues.
  • Ability to work independently while knowing when to escalate.
  • Strong attention to detail and follow-through.
  • Ability to learn new systems, applications, and business processes quickly.
  • Ability to support both office and operational/manufacturing users.
  • Ability to manage competing priorities while maintaining service quality.
  • Ability to maintain confidentiality and follow IT security best practices.
  • Willingness to participate in continuous improvement of IT support processes.
Core Competencies
  1. Customer Service Focus
  2. Technical Troubleshooting
  3. Communication Proficiency
  4. Time Management
  5. Thoroughness and Documentation
  6. Accountability and Follow-Through
  7. Adaptability
  8. Team Collaboration
  9. Continuous Improvement
  10. Professionalism
Equal Employment Opportunity Statement

Miura America is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We are committed to providing a professional workplace free from discrimination and harassment.