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It Computer Operator Jobs in Massachusetts (NOW HIRING)

Wellness Pet Company

IT Director

Burlington, MA · On-site

Has a bachelor's degree in Information Technology, Computer Science, Information Systems, Business ... Is comfortable operating in a fast-paced, evolving environment and can balance strategic priorities ...

Wellness Pet

IT Director

Burlington, MA · On-site

Has a bachelors degree in Information Technology, Computer Science, Information Systems, Business ... Is comfortable operating in a fast-paced, evolving environment and can balance strategic priorities ...

Veterans Inc.

Information Technology Manager

Worcester, MA · On-site

$85K - $90K/yr

Bachelor's degree in information technology, Computer Science, or a related field (Master's degree preferred). * Five plus years of verified IT experience, including a minimum of 3 years in a formal ...

360 Public Relations

IT Manager

Boston, MA · On-site

$103K - $126K/yr

Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent practical experience * 5 to 8 years of IT management experience, preferably in a professional services ...

Veterans Inc.

Information Technology Manager

Worcester, MA · On-site

$85K - $90K/yr

Bachelor's degree in information technology, Computer Science, or a related field (Master's degree preferred).Five plus years of verified IT experience, including a minimum of 3 years in a formal ...

Veterans Inc.

Information Technology Manager

Worcester, MA

$94K - $116K/yr

Bachelor's degree in information technology, Computer Science, or a related field (Master's degree preferred). * Five plus years of verified IT experience, including a minimum of 3 years in a formal ...

Veterans Inc.

Information Technology Manager

Worcester, MA

$94K - $116K/yr

Bachelor's degree in information technology, Computer Science, or a related field (Master's degree preferred). * Five plus years of verified IT experience, including a minimum of 3 years in a formal ...

Rockland Trust

Senior IT Risk Analyst

Plymouth, MA · Hybrid

Evaluate the design and operating effectiveness of controls, ensuring assessments are evidence ... Required Qualifications * Bachelor's degree in Information Technology, Computer Science ...

Rockland Trust

Senior IT Risk Analyst

Plymouth, MA · Hybrid

Evaluate the design and operating effectiveness of controls, ensuring assessments are evidence ... Required Qualifications * Bachelor's degree in Information Technology, Computer Science ...

Emmaus Inc

Be Seen First

Information Technology (IT) Manager

Haverhill, MA · On-site

$68K - $73K/yr

Proficiency in Windows operating systems, network management, Voice over IP (Comcast), and cloud ... Relevant computer certifications (e.g., CompTIA, Microsoft, or Google Cloud). Excellent benefits ...

Vicente's Supermarket

IT Summer Intern

Brockton, MA · On-site

$15 - $20/hr

... Information Technology, Computer Science, or a related field. * Basic understanding of computer hardware, software, and networking concepts. * Familiarity with Windows and/or Mac operating systems.

Emmaus Inc

Be Seen First

Information Technology (IT) Manager

Haverhill, MA · On-site

$68K - $73K/yr

Proficiency in Windows operating systems, network management, Voice over IP (Comcast), and cloud ... Relevant computer certifications (e.g., CompTIA, Microsoft, or Google Cloud). Excellent benefits ...

Emmaus Inc

Be Seen First

Information Technology (IT) Manager

Lowell, MA · On-site

$68K - $73K/yr

Proficiency in Windows operating systems, network management, Voice over IP (Comcast), and cloud ... Relevant computer certifications (e.g., CompTIA, Microsoft, or Google Cloud). Excellent benefits ...

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It Computer Operator information

See Massachusetts salary details

$15

$26

$41

How much do it computer operator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for it computer operator in Massachusetts is $26.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $29.95 per hour, depending on experience, location, and employer.

What does an IT computer operator do?

An IT Computer Operator is responsible for monitoring and controlling computer systems, networks, and related equipment in an organization's data center or IT department. Their duties include running scheduled jobs, performing backups, troubleshooting hardware and software issues, and ensuring the smooth operation of IT infrastructure. They often work in shifts to provide 24/7 support, responding to system alerts and escalating problems to technical teams when necessary. Attention to detail and the ability to follow procedures are essential for this role.

What are the key skills and qualifications needed to thrive as an IT computer operator, and why are they important?

To thrive as an IT Computer Operator, you need a solid understanding of computer systems, operating procedures, and troubleshooting, often supported by an associate degree or relevant certification. Familiarity with monitoring software, batch processing tools, backup systems, and ticketing platforms is typically required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for this role. These competencies ensure smooth IT operations, timely issue resolution, and reliable system performance within an organization.

What are some common challenges faced by IT computer operators and how can they be managed?

IT Computer Operators often encounter challenges such as managing system outages, handling unexpected hardware or software failures, and working under tight deadlines to ensure system uptime. Being proactive with regular system monitoring, maintaining clear communication with technical teams, and following established protocols can help manage these issues effectively. Additionally, staying up-to-date with operational procedures and having a solid troubleshooting mindset are crucial for minimizing downtime and ensuring smooth operations.

What is the difference between It Computer Operator vs Network Technician?

AspectIt Computer OperatorNetwork Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires CompTIA Network+ or Cisco CCNA certifications
Work EnvironmentData centers, server rooms, or office IT departmentsNetwork labs, client sites, or enterprise network environments
Job FocusMonitoring, maintaining, and supporting computer systems and serversInstalling, configuring, and troubleshooting network infrastructure
Common UsageUsed across various industries for basic IT support rolesSpecialized in network setup and troubleshooting in IT and telecom sectors

The main difference between an It Computer Operator and a Network Technician lies in their focus areas. It Computer Operators primarily monitor and support computer systems, while Network Technicians specialize in network infrastructure. Both roles require relevant certifications and work in similar environments, but their responsibilities differ based on system versus network support.

What cities in Massachusetts are hiring for It Computer Operator jobs?

Cities in Massachusetts with the most It Computer Operator job openings:

It Computer Operator jobs near you

IT Director

Burlington, MA • On-site

Wellness Pet Company
Food and Drink Manufacturing • 201 - 500 employees
Learn more about Wellness Pet Companyexternal

Full-time

Posted 12 days ago

Job description

The Wellness Pet Company is on a mission. Every day, we strive to make the best pet food scientifically proven to deliver a difference pets will feel, and pet parents will see. We are a team united by a shared passion for pets and the people who love them. As a community of people working together, Wellies start and end with the consumer � always. At Wellness, we bring our best, stay on the scent of what matters most, get hungry and dig deep to uncover new possibilities, and move with agility when opportunity arises. Above all, we believe the strongest results come from working together and winning as a pack. Sound good to you? Come for a walk with us today!
Our Team is based out of our office in Burlington, Massachusetts, where we work in-office Monday through Thursday each week, and remotely on Fridays. Team members must reside within or be willing to relocate to a commutable distance from our Burlington office.
What You'll Accomplish
The IT Director will provide strategic and operational leadership across Wellness Pet's technology environment, ensuring our systems, data, infrastructure, and security capabilities support the company's growth and business objectives. This role will lead the continued evolution of our IT landscape, with a focus on enterprise systems , networking, cybersecurity, and technology infrastructure.
The IT Director will partner closely with leaders across the organization to understand business needs, prioritize technology investments, improve operational efficiency, and build secure, scalable systems that enable the business to perform at its best.
In this role, you will:
  • Lead enterprise systems strategy and operations, including the evaluation, implementation, integration, optimization, and ongoing management of core business applications and platforms (IFS ERP, CPG Trade Management System, Planful Planning system etc.)
  • Oversee networking and IT infrastructure, ensuring reliable, scalable, and secure connectivity across corporate locations, users, devices, and technology environments.
  • Lead cybersecurity programs to protect company systems, data, and users, including security controls, risk management, vulnerability management, incident response, employee awareness, and ongoing compliance efforts.
  • Develop and execute a technology roadmap aligned with business priorities, balancing innovation, cost, scalability, security, and operational needs.
  • Partner with Finance, Commercial, Supply Chain, HR, Marketing, and other functions to identify opportunities for technology to improve business processes and decision-making.
  • Establish strong IT governance, standards, processes, and controls while continuously identifying opportunities to improve service delivery and operational efficiency.
  • Manage external technology partners, vendors, consultants, and service providers, ensuring performance, value, security, and accountability.
  • Lead, develop, and mentor the IT team, creating a culture of ownership, collaboration, continuous improvement, and customer-focused service.
  • Manage technology budgets, resources, priorities, and investments while communicating business impact and recommendations to senior leadership.

Who We're Looking For
Team Wellie is a group of people who are all in on winning for the consumer and the pets they love. And so, we are seeking an individual who:
  • Brings their best
  • Stays on the scent
  • Gets hungry and digs deep
  • Is quick on their paws
  • Wins as a pack

In addition, for this specific role, we need someone who:
  • Has a bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or a related field; advanced degree or relevant certifications are a plus.
  • Has 10+ years of progressive IT experience, including significant leadership responsibility across enterprise technology environments.
  • Has demonstrated experience developing and executing an enterprise systems strategy, including ERP, CRM, SaaS applications, integrations, and business-critical platforms.
  • Has experience leading networking and infrastructure strategy and operations across corporate and/or distributed environments.
  • Has experience developing and managing cybersecurity programs, including security strategy, risk management, incident response, identity and access management, vulnerability management, and security awareness.
  • Demonstrates strong understanding of IT governance, architecture, systems integration, data security, and technology best practices.
  • Has experience managing technology vendors, third-party partners, budgets, and complex implementations.
  • Is a strong business partner who can communicate technical concepts clearly to both technical and non-technical audiences.
  • Demonstrates strong leadership, project management, problem-solving, and change-management skills.
  • Is comfortable operating in a fast-paced, evolving environment and can balance strategic priorities with day-to-day execution.

Why Wellness Pet?
We care about the wellbeing of our people, their families, and their pets. We treat every Wellie to a best-in-class benefits package, a warm and welcoming environment, and a place where you can learn and grow professionally. More information about what makes us special can be found on our website. The Wellness Pet Company is proud to be an equal opportunity workplace. We foster an inclusive work environment and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
The annual salary range for this position is $162,900 to $247,600 based on a full-time work schedule, anticipated responsibilities, market benchmarks, and organizational equity. Compensation may vary within that pay range depending on the selected candidate's professional background, experience, operational needs, and other considerations permitted by law. The full compensation details will be communicated upon finalization of the employment offer and may include eligibility for participation in a bonus program.
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