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It Computer Lab Assistant Jobs in Atlanta, GA (NOW HIRING)

City of Fairburn

IT ANALYST

Fairburn, GA · On-site

$57K - $60K/yr

Maintains the City's network and computer equipment and peripherals: installs and updates computer ... assist with the setup, * Installs, diagnoses, repairs, maintains, and upgrades all hardware and ...

CITY OF FAIRBURN

IT ANALYST

Fairburn, GA

Maintains the City's network and computer equipment and peripherals: installs and updates computer ... assist with the setup, * Installs, diagnoses, repairs, maintains, and upgrades all hardware and ...

Spark Tek Inc

GA DDS IT Support Specialist 3

Conyers, GA · On-site

... computer and information technology, computer science, software engineering AND three years of related experience • OR Associate's/Vocational/Technical degree in a related field such as computer ...

CYNET SYSTEMS

Lab Assistant

Tucker, GA · On-site

$12 - $17/hr

Ability to use laboratory computer systems and operate PCs. Responsibilities: * Perform various ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...

Academy of Scholars

IT Technician

Decatur, GA · On-site

Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, * projectors, smart boards ... Provide technical support and prompt troubleshooting for teachers, students, and staff. * Assist ...

CYNET SYSTEMS

Lab Assistant

Tucker, GA · On-site

$14 - $19/hr

Use laboratory computer systems and operate PCs. * Dispose of biohazardous material. * Complete ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...

Academy Of Scholars

IT Technician

Decatur, GA · On-site

Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, * projectors, smart boards ... Provide technical support and prompt troubleshooting for teachers, students, and staff. * Assist ...

US Fertility

Embryology Lab Assistant

Atlanta, GA · On-site

Opportunity Overview We have an immediate opening for an Embryology Lab Assistant to join our team ... For further information, please review the Know Your Rights notice from the Department of Labor.

LoadUp Technologies

IT Specialist

Alpharetta, GA · On-site

Bachelor's degree in information technology, computer science, or a related field -- or 5+ years of equivalent practical experience Preferred Skills & Experience * Experience establishing and ...

CYNET SYSTEMS

IT Service Desk Technician

Atlanta, GA · On-site

$22 - $27/hr

Associate degree in Information Technology, Computer Science, or related field and one (1) year of ... Manage password resets, Multi-Factor Authentication (MFA), and account lockouts. * Assist with ...

Kanak Elite Services Inc

IT Project Manager

Atlanta, GA · On-site

$94K - $112K/yr

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. * 5+ years of experience in IT project management with a focus on infrastructure projects. * Strong ...

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All JobsIt Computer Lab JobsIt Computer Lab Assistant JobsIt Computer Lab Assistant Jobs in Atlanta, GA

It Computer Lab Assistant information

See Atlanta, GA salary details

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$17

$27

How much do it computer lab assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it computer lab assistant in Atlanta, GA is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.18 per hour, depending on experience, location, and employer.

What is an IT Computer Lab Assistant?

IT Computer Lab Assistants are support staff responsible for maintaining the smooth operation of computer labs in educational institutions, libraries, or organizations. Their duties typically include assisting users with hardware and software issues, ensuring equipment is functioning properly, performing routine maintenance, and helping to enforce lab policies. They may also provide technical support, troubleshoot network or printing problems, and assist in setting up new equipment. Their role is essential for providing a productive and accessible computing environment for lab users.

What are the key skills and qualifications needed to thrive as an IT Computer Lab Assistant, and why are they important?

To thrive as an IT Computer Lab Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and basic networking, often supported by coursework in information technology or related fields. Familiarity with operating systems, lab management systems, and ticketing software is typically required. Strong communication, problem-solving, and customer service skills help you assist users and maintain a productive lab environment. These skills ensure efficient technical support, smooth lab operations, and positive user experiences.

What are some common challenges faced by IT Computer Lab Assistants, and how can they be managed effectively?

IT Computer Lab Assistants often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing multiple user requests simultaneously, and ensuring lab equipment remains up-to-date and functional. To manage these effectively, it's helpful to develop strong organizational skills, maintain clear communication with both users and team members, and stay updated on the latest technologies and troubleshooting techniques. Building a good rapport with faculty and students also fosters a supportive environment where issues can be resolved more efficiently.

What is the difference between It Computer Lab Assistant vs Network Support Technician?

AspectIt Computer Lab AssistantNetwork Support Technician
CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+Associate degree or certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentSchool or educational institution computer labs, librariesCorporate, data centers, or enterprise network environments
Job FocusSupporting computer labs, troubleshooting hardware/software, assisting studentsMaintaining and troubleshooting network infrastructure, resolving connectivity issues

The It Computer Lab Assistant primarily supports computer labs within educational settings, focusing on hardware and software assistance. In contrast, the Network Support Technician specializes in maintaining network systems and resolving connectivity problems in larger organizational environments. While both roles require technical skills, the Lab Assistant's work is more user-focused, whereas the Network Support Technician handles network infrastructure.

Is being an IT computer lab assistant worth it?

Being an IT computer lab assistant involves maintaining computer equipment, assisting users, and troubleshooting technical issues, often requiring basic knowledge of hardware and software. The role can provide valuable experience in IT support, but pay and advancement opportunities vary depending on the institution and location.

What qualifications do I need to be an IT computer lab assistant?

To be an IT computer lab assistant, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant skills include troubleshooting, familiarity with operating systems like Windows or Linux, and good communication abilities; some positions may prefer or require certifications such as CompTIA A+.
It Computer Lab Assistant jobs near you

IT ANALYST

Fairburn, GA • On-site

City of Fairburn
Public Administration • 51 - 200 employees
Learn more about City of Fairburnexternal

$57K - $60K/yr

Full-time

Posted 6 days ago

Job description

The City of Fairburn is seeking an energetic, people first, IT-Analyst with help desk responsibilities, to serve as the front line of tech support keeping staff connected and community services running smoothly.
JOB SUMMARY
The IT-Analyst is responsible for professional, technical, and analytical tasks related to the support and evaluation of the City's information technology systems to include analyzing and optimizing the City's IT infrastructure, providing training to system users, and providing general technical support. This position reports to the IT Manager.
ESSENTIAL JOB FUNCTIONS
  • Provides expertise and resources needed to identify, evaluate, and implement solutions needed to achieve city-wide goals and objectives; provides the expertise and resources needed to plan, coordinate, implement, and maintain systems; monitors network performance and troubleshoots issues independently and as a team, as needed.
  • Analyzes the performance of IT systems and infrastructure; identifies areas for improvement and recommend solutions to enhance efficiency and effectiveness; conduct root cause analysis for recurring issues and implement preventive measures.
  • Maintains the City's network and computer equipment and peripherals: installs and updates computer software and hardware; troubleshoots technical problems with the network, operating systems, software, personal computers, and peripheral equipment and ensures that all components of the system are operational.
  • Oversees citywide technical support and troubleshooting, including: provide first-line technical support to end-users for hardware, software, and network issues; answer user queries via phone, email, and onsite at various facility locations throughout the city to resolve technical problems; log and track support requests in a ticketing system, ensuring timely resolution; escalate complex issues to higher-level support or specialized technicians; assist with the setup,
  • Installs, diagnoses, repairs, maintains, and upgrades all hardware and software, including but not limited to PCs, laptops, printers, scanners, cell phones and wireless devices, to ensure optimal performance.
  • Makes necessary hardware and software repairs, following warranty agreements, and internal procedures; and documenting resolutions to ensure full functionality.
  • Plans and makes recommendations to management for upgrades to the network (LAN and WLAN), equipment, and software necessary to keep up with growing patron demand; and serves as liaison with software/hardware vendors.
  • Administers the network, website, and email accounts; implements security controls to help maintain the integrity of the system; establishes and modifies user accounts; backs-up system data; and performs routine operations on the network as necessary to maintain the system.
  • Troubleshoots and repairs problems with computer, network, and communications equipment; performs and oversees the installation, configuring, and upgrading of hardware and software, including servers, desktops, peripherals, and electronic systems; develops and implements maintenance plans for all systems; responds to emergency situations; provides technical support, service, and advice for all City staff, responds to after-hours calls as needed.
  • Handle user training and create and maintain proper documentation by providing basic training to users on how to use computer systems and software; creating and updating user manuals and documentation; documenting problem resolutions and updates in the knowledge base.
  • Provides Help Desk functions to users; provides information and technical assistance to users regarding computer operations, procedures, problems, software functions, upgrades, and other related issues.
  • Collaborates with other IT team members to address systemic issues and participate in team meetings, contributing to process improvement.
  • Adheres to established standards, protocols and policies related to information technology practices.
  • Ensures safety and security of information system assets and protects systems from inappropriate access or destruction.
  • Stays abreast of current trends and developments in the field of computer software programs and networking systems on a variety of hardware operating systems.
  • Attends meetings, conferences, workshops, and training sessions, and reviews publications to remain current on principles, practices, and new developments in information technology.
  • Performs other related duties as assigned.

Education and Experience:
Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a closely related field and 3-5 years of related experience in IT analysis, system optimization, computer networking, and technical support; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Licenses or Certifications:
Valid State of Georgia driver's license with an acceptable driving record
CompTIA A+, CompTIA Network+, CompTIA Security+ certifications a plus.
Special Requirements:
Requires an acceptable general background check to include a local and state criminal history check and an acceptable motor vehicle record check.
Knowledge, Skills and Abilities:
  • Knowledge of computer networking and administration (to include LAN, WLAN, and email servers).
  • Knowledge of telecommunications systems, computer hardware and network systems, complex software or management information systems; knowledge of new technology systems.
  • Ability to read, comprehend and apply technical knowledge in accordance with approved policies and procedures.
  • Ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
  • Ability to exercise judgment and creativity in analyzing situations, identifying problems and recommending resolutions
  • Ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations, to include the ability to train individuals in the use of computer technology.
  • Ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
  • Ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
  • Ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
  • Ability to communicate and interact effectively with co-workers, immediate supervisor, city employees, city officials, and the general public in a professional and courteous manner.

PHYSICAL DEMANDS
The work is light work which requires exerting up to 20 pounds of force. Work requires the ability to exert very moderate physical effort, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight. Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
WORK ENVIRONMENT
Work is performed in an office environment. Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Fairburn is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. In compliance with the American Disabilities Act (ADA) reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. Prospective and current employees are encouraged to discuss accommodations with the employer.

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