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It Backend Support Jobs (NOW HIRING)

Product Manager

Sunnyvale, CA ยท On-site

$118K - $135K/yr

Work with IT and Customer Support teams to investigate customer-impacting issues related to licensing, entitlements, or backend systems * Collaborate with Sales and business stakeholders to ...

... and supporting systems that handle high-throughput data in both real-time and batch environments ... Why it's worth a look: High-impact work tied to next-gen data and AI systems Small, high-output ...

... it. We are seeking a Backend Software Engineer to help define, build, and scale the backend ... Build and maintain APIs and backend services that support datadriven and MLenabled features

... supporting ambitious technical and operational goals. Your Key Responsibilities โ€ข Lead core ... Nice to have What's In It For You top tier compensation and benefits, with source-aligned pay ...

... it. We are seeking a Backend Software Engineer to help define, build, and scale the backend ... Build and maintain APIs and backend services that support data-driven and ML-enabled features

... it. We are seeking a Backend Software Engineer to help define, build, and scale the backend ... Build and maintain APIs and backend services that support data-driven and ML-enabled features

Backend Engineer

Manhattan, NY ยท On-site +1

$150K - $189K/yr

Backend Engineer This role supports hybrid in-office US-based work in San Francisco - Bay Area, New ... This investment in automation is expected, and the prioritization of it is always built into our ...

Backend Engineer

San Francisco, CA ยท On-site +1

$150K - $189K/yr

Backend Engineer This role supports hybrid in-office US-based work in San Francisco - Bay Area, New ... This investment in automation is expected, and the prioritization of it is always built into our ...

Backend Engineer San Francisco About Navier AI Navier AI is building the first autonomous ... of our platform as it scales * Engage directly with early customers to support integration ...

... it. We are seeking a Backend Software Engineer to help define, build, and scale the backend ... Build and maintain APIs and backend services that support datadriven and MLenabled features

Backend Software Engineer

Maplewood, MN ยท On-site

$145K - $178K/yr

Design, build, and maintain scalable backend services supporting data, analytics, and AI/ML ... It also has provisions discussing conflicts of interest and how inventions are assigned. Employees ...

We are supported by tier-1 investors who funded the first generation of AI giants; now they're ... What it takes to run agent infrastructure at OEM scale, across Samsung, OPPO, Lenovo, and Vertu ...

Support deployment processes and maintain CI/CD workflows Qualifications: * Bachelor's degree in ... EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws ...

Staff Backend Engineer

New York, NY ยท On-site

$150K - $200K/yr

It starts with Made Card - a credit card designed specifically for homeowners, with unmatched ... to support millions of homeowners. What You'll Do * Backend Ownership: Lead the design and ...

Staff Backend Engineer

New York, NY ยท On-site

$150K - $200K/yr

It starts with Made Card - a credit card designed specifically for homeowners, with unmatched ... to support millions of homeowners. What You'll Do * Backend Ownership: Lead the design and ...

Senior Back End Developer

Richfield, MN ยท On-site

$124K - $162K/yr

Senior Back End Developer III - AdTech Focus Location: Richfield, MN (Hybrid - 1-2 days onsite per ... Production support, monitoring, and observability expertise. * Strong debugging, problem-solving ...

Support MVPtoscale transitions by improving reliability, monitoring, and operational readiness ... It also has provisions discussing conflicts of interest and how inventions are assigned. Employees ...

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Showing results 1-20

It Backend Support information

See salary details

$5

$17

$19

How much do it backend support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for it backend support in the United States is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between It Backend Support vs Network Support Specialist?

AspectIt Backend SupportNetwork Support Specialist
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA Network+, Cisco CCNA, relevant certifications
Work EnvironmentData centers, server rooms, IT departmentsNetwork operations centers, client sites, enterprise networks
Employer & Industry UsageIT companies, tech firms, large organizationsTelecommunications, ISPs, large enterprises
Common Search & ComparisonYesYes

While both roles support IT infrastructure, It Backend Support primarily manages servers, databases, and backend systems, whereas Network Support Specialists focus on network hardware, connectivity, and network security. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What cities are hiring for It Backend Support jobs? Cities with the most It Backend Support job openings:
What states have the most It Backend Support jobs? States with the most job openings for It Backend Support jobs include:

Product Manager

Vistance Networks, Inc.

Sunnyvale, CA โ€ข On-site

$118K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.
RUCKUS Networks builds and delivers networking SaaS platforms powered by licensing frameworks and IT backend applications that underpin product functionality and business operations. We are seeking an junior level Product Manager with strong analytical skills and a strong execution mindset to help support and improve these foundational capabilities.
In this role, you will work on well-defined SaaS components related to licensing systems, entitlement management, and data integrity and flow, collaborating closely with Engineering, DevOps, IT, Sales, and Customer Support. This position is well suited for someone interested in developing expertise in platform fundamentals and becoming effective working across interconnected systems.
This role is ideal for someone who values long-term ownership, is motivated by learning and mastering a critical product domain and is interested in building deep expertise over time within a defined and important area of the platform.
You will take ownership of defined areas, including hands-on investigative work to validate and improve licensing capabilities and data integrity, while developing strong foundational product management skills.
How You'll Help Us Connect the World:
Help translate customer issues, internal requests, and operational needs into clear product requirements, user stories, and backlog items within defined product areas
  • Participate in the product lifecycle for backend and platform capabilities, including definition, delivery support, release readiness, and post-launch monitoring
  • Analyze product and operational data across multiple systems to identify inconsistencies, gaps, or recurring issues, and partner with cross-functional teams to help resolve them
  • Assist in tracking and reporting product health and operational metrics, helping surface insights that support continuous improvement
  • Partner closely with Engineering and DevOps teams to support implementation, testing, and validation of platform changes
  • Work with IT and Customer Support teams to investigate customer-impacting issues related to licensing, entitlements, or backend systems
  • Collaborate with Sales and business stakeholders to understand how licensing workflows and backend systems support customer and commercial processes
  • Help support the development and evolution of licensing capabilities to improve customer experiences and adapt to changing business needs
  • Help identify operational inefficiencies or data quality issues and assist in driving resolutions across teams
  • Contribute to maintaining data quality, documentation, and operational standards that support accurate reporting and reliable execution

Required Qualifications:
  • Bachelors or Masters degree with 1-3 years of experience in Product Management, Product Operations, Technical Operations, or a related analytical rolewithin a SaaS or technology company
  • Strong analytical and problem-solving skills with attention to detail
  • Interest in learning product management fundamentals, including requirements definition, cross-functional collaboration, and lifecycle execution
  • Ability to work effectively with Engineering, IT, DevOps, Sales, and Support teams in a collaborative environment
  • Experience using SQL-based queries or similar tools to extract, validate, and analyze data
  • Proficiency with Microsoft Excel for data analysis and reporting
  • Exposure to CRM or enterprise systems; Salesforce experience is a plus
  • Clear written and verbal communication skills, with the ability to explain findings and issues to both technical and non-technical audiences
  • Organized, proactive, and comfortable managing multiple tasks in a fast-paced environment
  • Bachelor's degree in a technical or analytical field (e.g., Computer Science, Engineering, Information Systems), or equivalent experience

Why This Role Matters
This role provides hands-on exposure to the foundational components of a SaaS platform, including licensing and backend systems that directly impact customers and revenue. It offers a supportive environment for building durable product management capabilities through execution, data analysis, and cross-functional collaboration, while developing domain knowledge that grows in value over time.
Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $118,200.00-$135,000.00
The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company's Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.
Why Join Us?
Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.
RUCKUS Networks delivers purpose-driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI-powered automation, proactive network assurance, and context-aware security, providing exceptional performance with simplified management.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next.....come connect to your future at Vistance Networks.
Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.
Learn more about how we're on a quest to connect the future and build what's next.