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It Associate Jobs in Pierre Part, LA (NOW HIRING)

T Baker Smith

IT Technician

Prairieville, LA · On-site

Job Title IT Technician Job Type Full-time Location Baton Rouge - Prairieville, LA 70769 US Corpus ... Prepare, configure, and stage systems for new associates and hardware refreshes. * Assist in ...

T. Baker Smith

IT Technician

Prairieville, LA · On-site

T. Baker Smith is a company seeking an IT Technician to provide high-quality technical support to associates across all offices. The role involves resolving incidents, fulfilling service requests ...

John H. Carter

IT Help Desk

Baton Rouge, LA · On-site

... IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms ...

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All JobsIt Associate JobsIt Associate Jobs in Pierre Part, LA

It Associate information

See Pierre Part, LA salary details

$12

$26

$50

How much do it associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for it associate in Pierre Part, LA is $26.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $31.63 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What cities near Pierre Part, LA are hiring for It Associate jobs?

Cities near Pierre Part, LA with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Pierre Part, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,296 per year, or $26.6 per hour.

IT Technician

T Baker Smith

Prairieville, LA • On-site

Full-time

Re-posted 18 days ago

Job description

Job Title
IT Technician
Job Type
Full-time
Location
Baton Rouge - Prairieville, LA 70769 US
Corpus Christi - Aransas Pass, TX 78336 US
Covington - Covington, LA 70433 US
Gulfport - Gulfport, MS 39501 US
Houma - Houma, LA 70363 US
Houston - Stafford, TX 77477 US
Jackson - Jackson, MS 39202 US
Lafayette - Lafayette, LA 70503 US
Metairie - Metairie, LA 70003 US (Primary)
Thibodaux - Thibodaux, LA 70301 US
Category
Associate
Education
Associate Degree
Job Description
Position Title
IT Technician
Position Purpose
The IT Technician delivers responsive, high-quality technical support to associates across all offices. This role ensures reliable technology operation by resolving incidents, fulfilling service requests, and supporting deployments and asset management. The Technician serves as the primary contact for local support needs while executing consistent processes and communication firmwide.
Essential Functions
  • Resolve Support Requests Quickly and Professionally
    • Respond promptly to incidents and service requests, ensuring courteous and efficient support.
    • Diagnose and resolve a wide range of hardware, software, and access-related issues with accuracy and follow-through.
    • Communicate clearly with users about progress, expectations, and resolution steps.
    • Record accurate work details and closure notes in the service desk system.

  • Deliver Consistent, Standards-Based End-User Support
    • Apply defined IT configurations, procedures, and standards in all support activities.
    • Maintain consistency in workstation setup, peripherals, and application installations.
    • Reinforce established security and compliance practices in daily operations.
    • Promptly report suspected security incidents or policy violations through established escalation channels.
    • Support a reliable, predictable user experience across all office locations.

  • Maintain Accurate Documentation and Clear Communication
    • Document all troubleshooting steps, outcomes, and configuration changes.
    • Contribute updates to shared knowledge resources and internal guides.
    • Communicate effectively with the IT Support Lead regarding recurring issues or user feedback.
    • Keep peers informed to ensure coverage and continuity of service.

  • Support System Staging, Deployment, and Asset Management
    • Prepare, configure, and stage systems for new associates and hardware refreshes.
    • Assist in imaging, setup, and deployment coordination across offices.
    • Track assets through the full lifecycle to maintain inventory accuracy.
    • Keep staging and storage areas organized, labeled, and deployment-ready.

  • Collaborate and Escalate Effectively with IT Peers
    • Coordinate with the IT Support Lead for prioritization and escalation of complex issues.
    • Work cooperatively with technicians in other offices to ensure seamless support coverage.
    • Share technical insights and assist teammates to improve team capability.
    • Demonstrate professionalism, patience, and clarity in all interactions.

Supervisory Responsibilities
None.
Collaborative Responsibilities
The IT Technician works closely with the IT Support Lead and peers across all offices to maintain consistent service standards and coverage. The role supports the IT Support Manager by executing established processes and communicating recurring issues or opportunities for improvement. Collaboration with Infrastructure and Innovative Solutions teams occurs as needed for system-level or application-specific support.
Physical Requirements
While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to operate, handle, maneuver and/or manipulate objects, tools or controls; reach with hands and arms; use manual dexterity to operate computer keyboard, calculator, and telephone; talk and hear; climb stairs; balance; stoop, kneel, and lift up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Minimum Requirements
  • Associate degree in Information Systems, Computer Science, or related field; or equivalent experience in IT support.
  • Two or more years of hands-on IT support experience, preferably in a multi-office environment.
  • Proficiency in troubleshooting Windows systems, Microsoft 365, and enterprise applications.
  • Strong communication, customer service, and documentation skills.
  • Ability to manage competing priorities and maintain professionalism under pressure.

Work Environment
While performing the duties of this job, the associate is generally in a typical office and outdoor environment and is exposed to weather conditions. The noise level in the work environment is usually moderate. This position requires travel to: visit clients, tour project sites, other TBS office locations and visit other field locations, and thus, is exposed to the noise, dust, smells, and other environmental factors present in such an environment. Nights away from home are required.
Hours of Work
This is a full-time, non-exempt position, requiring 40+ hours per week. Nights and weekend commitments to the organization, its associates and clients are required

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