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It Associate Jobs in Peru, ME (NOW HIRING)

PepsiCo

Assoc Admin Assistant

Auburn, ME · On-site

$39K - $63K/yr

Qualifications * Assoc Degree preferred. * 3+ years of experience providing administrative support ... High level of computer proficiency and ability to become proficient in multiple IT applications * ...

Hammond Lumber Company

Systems Administrator

Belgrade, ME · On-site

$15.10 - $38/hr

Install, configure, and support IT Infrastructure according to HLC Standards including: Servers ... Associate degree (or higher), preferred. * Experience managing and supporting enterprise technology ...

PepsiCo

Assoc Admin Assistant

Auburn, ME · On-site

$39K - $63K/yr

Qualifications * Assoc Degree preferred. * 3+ years of experience providing administrative support ... High level of computer proficiency and ability to become proficient in multiple IT applications * ...

PepsiCo

Assoc Admin Assistant

Auburn, ME · On-site

$39K - $63K/yr

Qualifications * Assoc Degree preferred. * 3+ years of experience providing administrative support ... High level of computer proficiency and ability to become proficient in multiple IT applications * ...

Walmart

Entertainment Team Associate

Mexico, ME · On-site

$16 - $29/hr

They are tech savvy and recommend merchandise based on customers' wants and needs. They move ... For information about PTO, see Smart Guide page Live Better U is a Walmart-paid education benefit ...

Kohl's

Seasonal Stockroom Operations Associate

Berlin, NH · On-site

$14.50 - $20.95/hr

Role Specific Information About the Role In this role, you will deliver excellent customer service ... technology equipment as directed. * Ability to maintain prompt and regular attendance and meet ...

Kohl's

Seasonal Stockroom Operations Associate

Berlin, NH · On-site

$17 - $24/hr

Role Specific Information About the Role In this role, you will deliver excellent customer service ... technology equipment as directed. * Ability to maintain prompt and regular attendance and meet ...

T-Mobile

Mobile Associate - Retail Sales

Farmington, ME · On-site

$20/hr

It involves building product knowledge, demonstrating technology solutions, and assisting customers ... expression, genetic information, national origin, religious affiliation, marital status ...

T-Mobile

Mobile Associate - Retail Sales

Auburn, ME · On-site

$20/hr

It involves building product knowledge, demonstrating technology solutions, and assisting customers ... expression, genetic information, national origin, religious affiliation, marital status ...

T-Mobile

Mobile Associate - Retail Sales

Paris, ME · On-site

$20/hr

It involves building product knowledge, demonstrating technology solutions, and assisting customers ... expression, genetic information, national origin, religious affiliation, marital status ...

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All JobsIt Associate JobsIt Associate Jobs in Peru, ME

It Associate information

See Peru, ME salary details

$14

$31

$58

How much do it associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it associate in Peru, ME is $31.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $36.97 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

It Associate jobs near you

IT Service Desk Analyst Tier I

Hammond Lumber Company

Belgrade, ME • On-site

$15.10 - $28/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Hammond Lumber Company rating

6.0

Company rating: 6.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
Hammond Lumber Company, voted 2025's Best Places to work in Maine, is seeking an in office IT Service Desk Analyst Tier I for our Belgrade, Maine location.
Position Summary
The Service Desk Analyst I provides first-level technical support to end users by diagnosing and resolving common IT issues related to hardware, software, and access. This role is responsible for delivering excellent customer service, accurately documenting requests, and escalating more complex issues to higher-level support teams.
This is an entry-level position ideal for candidates looking to grow their IT support career in a fast-paced, team-oriented environment.
Key Responsibilities
  • Serve as the initial point of contact for end-user IT support requests via phone, email, or ticketing system
  • Troubleshoot and resolve common issues related to Windows, Office 365, network connectivity, printers, and account access
  • Log, track, and manage incidents and service requests in the ticketing system
  • Follow established procedures for incident management and request fulfillment
  • Escalate unresolved or complex issues to Tier 2 or appropriate support teams
  • Maintain accurate and detailed documentation of issues and resolutions
  • Provide clear communication and updates to end users
  • Support onboarding and offboarding activities
  • Assist in maintaining knowledge base documentation
  • Follow IT security policies and report potential concerns

Full Time Benefits
  • Medical Insurance & Prescription Drug Plan
  • Dental Insurance
  • Flexible Spending Account
  • Health Savings Account
  • Employee Purchase Discount
  • 401(k) Plan
  • Discretionary Bonuses
  • Paid Holidays
  • Paid Time Off
  • Volunteer Time Off
  • Group Life and Accidental Death & Dismemberment Insurance
  • Short Term Disability Insurance
  • EAP and Work Life Plan
  • Paid Parental Leave
  • Employee Outings
  • Employee Charge Accounts

Requirements
Education
  • High school diploma required. Associate degree or relevant IT certifications preferred.

Experience
  • At least 6 months of experience in Enterprise IT support, help desk, or IT customer service role. Equivalent education or training will be considered.

Technical Skills
  • Basic understanding of Windows operating systems
  • Familiarity with Microsoft Office / Microsoft 365
  • Basic knowledge of Active Directory preferred
  • Familiarity with ticketing systems is a plus
  • Basic knowledge of computer hardware and peripherals

Soft Skills
  • Strong customer service orientation
  • Excellent communication skills
  • Ability to troubleshoot logically
  • Strong attention to detail
  • Ability to prioritize and manage time effectively
  • Team-oriented with willingness to learn

Additional Requirements
  • Ability to participate in an on-call rotation and occasional travel within the local region.

Salary Description
$15.10 - $28.00 per hour

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