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It Associate Jobs in Franklin, IN (NOW HIRING)

IT Systems Administrator - Indianapolis, IN Onsite role that must have authorization to work in the ... Azure Administrator Associate preferred * Experience with Cisco Meraki, Webex Calling, NinjaOne ...

IT Systems Administrator - Indianapolis, IN Onsite role that must have authorization to work in the ... Azure Administrator Associate preferred * Experience with Cisco Meraki, Webex Calling, NinjaOne ...

IT Systems Administrator - Indianapolis, IN Onsite role that must have authorization to work in the ... Azure Administrator Associate preferred * Experience with Cisco Meraki, Webex Calling, NinjaOne ...

IT Help Desk

Franklin, IN

$18.22 - $24.62/hr

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver ... An associate degree or higher in an IT-related discipline is required Field of Study Preferred: IT ...

IT Help Desk

Franklin, IN · On-site

$18.22 - $24.62/hr

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver ... An associate degree or higher in an IT-related discipline is required Field of Study Preferred: IT ...

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It Associate information

See Franklin, IN salary details

$12

$27

$52

How much do it associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for it associate in Franklin, IN is $27.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $32.88 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Franklin, IN? The most popular types of It jobs in Franklin, IN are:
What cities near Franklin, IN are hiring for It Associate jobs? Cities near Franklin, IN with the most It Associate job openings:

PRN Health Information Associate

RAYUS Radiology

Indianapolis, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


RAYUS Radiology rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers


Job description

RAYUS now offers DailyPay! Work today, get paid today!

RAYUS Radiology is looking for a Health Information Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Health Information Associate, you will work to ensure all record requests from patients, referring physicians, attorneys, internal departments, etc. are fulfilled in an appropriate manner and all patient records are accurately maintained.
This is a temporary/PRN position.


ESSENTIAL DUTIES AND RESPONSIBLITIES:

(95%) Medical Records Administration

  • Ensures that all incoming and outgoing medical report requests are processed on a daily basis
  • Answers telephone requests for patient files from referring physician offices and patients
  • Prepares the daily duplicates and reports for delivery by the various courier services
  • Files and organizes the courier lists of outgoing films and reports
  • Ships all other items leaving clinic using preferred shipper as needed
  • Finds and retrieves outside films for doctors, technologists, and research
  • Communicates with attorney and insurance companies regarding patients
  • Communicates with patients to ensure they receive the records they have requested
  • Follows all HIPAA guidelines for release of information

(5%) Completes other duties as assigned

Required:

  • High school diploma or equivalent
  • Working knowledge of Microsoft Office
  • Data entry experience
  • Proficient with using computer systems and typing

Preferred:

  • Previous medical records experience
  • Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.


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